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24 public IT contracts: the standard of RTP, Técnico and SSAP

A public tender gives no second chances. Since 2017, eight public bodies, from RTP to SSAP, have awarded DataRoad 24 IT contracts, all verifiable on the BASE portal.

Updated 18 October 20264 min read

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 0124 public contracts with 8 bodies between 2017 and 2026, all published on the BASE Portal.
  • 02SSAP: six network projects, from 456 certified points to 56 Wi-Fi 7 access points.
  • 03Massamá and Monte Abraão: nine contracts since 2020.
  • 04The same method now serves 232 clients under contract, from 10 workstations.
In this article
24 public IT contracts: the standard of RTP, Técnico and SSAP

In a public tender there is no second chance. Every specification is checked, every deadline is contractual, every failure is recorded. Since 2017, eight public bodies have awarded DataRoad - IT Services and Consulting 24 public IT contracts. The awarding bodies: RTP, ANQEP, Instituto Superior Técnico, SSAP (Serviços Sociais da Administração Pública), Faculdade de Medicina (Universidade de Lisboa), the municipalities of Loures and Portimão and the União de Freguesias de Massamá–Monte Abraão. You can check each one on the BASE Portal, Portugal's public procurement register.

Here for the service rather than the news? Go to helpdesk and user management or network infrastructure and cabling.

What does a public contract prove?

That the supplier withstands scrutiny. The state does not contract on affinity: it demands specifications met, documentation of every step and delivery on time. When the same body awards again, year after year, the previous work has passed the test.

In figures
Public contracts24
Awarding bodies8
Period2017 to 2026
Years in the market11
Clients under contract232

Scope: helpdesk and technical support, cabling and networks, wireless, servers and storage, Microsoft licences and equipment.

SSAP: six projects, an ever-larger network

Six awards in six years show continuity, not luck.

Massamá and Monte Abraão: the parish council's IT partner

Nine contracts since 2020. Consultancy and technical support in 2020, 2021 and 2024. In 2022, a new server, installed and configured by us. Microsoft, Office and antivirus licences renewed every year. In 2026, the move to Microsoft 365 Business Premium. Before all this, a new network and Wi-Fi at 6 public sites.

Television, universities and municipalities

  • RTP Seven contracts from 2017 to 2021: workstations, laptops, docks, rack servers and equipment for broadcasting over the internet. On air, there is no margin for error.
  • Instituto Superior Técnico In 2017, equipment for the DEEC laboratories.
  • Faculdade de Medicina (Universidade de Lisboa) In 2019, tablets used in classes.
  • ANQEP In 2022, two rack servers and a storage system.
  • Município de Loures In 2022, for primary schools, 12 interactive panels and 2 electric lifts.
  • Município de Portimão In 2020, technical consumables for the preventive maintenance of municipal IT.

Public bodies have their own page: managed IT for the public sector.

Which private companies work to the same standard?

Hospitality, healthcare, education, diplomacy and industry receive exactly the same method.

Our archive also includes a completed project of IT for a car rental network. See all case studies.

And in your company, what changes?

If the network fails, if the helpdesk takes days or if nobody knows the state of the servers, you are paying for a service you do not receive. IT Unlimited replaces that with a fixed monthly fee and full accountability:

  • Requests without counting By ticket, phone and remote access, with defined response times.
  • Alerts before downtime Servers, network and workstations under monitoring.
  • Complete management Servers, Microsoft 365, backups and security, with reports.
  • Tiers Essential remote and phone only; Premium with unlimited on-site support; Premium 365 also at night, at weekends and on holidays.

On the network, we do everything: certified cabling, tidy racks, switching, managed firewall and networks for new offices or moves. On wireless, enterprise-grade Wi-Fi 6 and 7 with isolated guests and central management, as at SSAP and in six Lisbon hotels.

FAQ: DataRoad's public contracts

Where can these contracts be verified?

On the BASE Portal, at base.gov.pt, with DataRoad as the contractor. Each record shows the body, subject, procedure and date.

Does DataRoad serve private companies?

Yes, that is the bulk of the business: 232 clients under contract, all from 10 workstations, always directly with the end client.

Do you build networks outside Greater Lisbon?

Yes. From Alfragide, we cover the whole country: Portimão, Évora, Aljubarrota and São Pedro do Sul are on the list.

Do you master public procurement rules?

Yes. Eight public bodies served and 24 procedures completed.

Who DataRoad is

A premium MSP headquartered in Alfragide, specialising in IT network management and business Wi-Fi. 11 years, 232 clients, Top 5% PME according to scoring.pt and no security incidents at DataRoad in 11 years.

Demand the public-sector standard

Request a no-commitment proposal or an audit of your network.

More than 10 workstations · support contract · remote, on-site and phone support. +351 211 459 950 * · sales@dataroad.pt

*Call to a Portuguese landline.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do Montijo24 public IT contracts: the standard of RTP, Técnico and SSAPCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Managed IT for business

One StepAhead of IT.

One partner accountable for all of your company’s IT, with response times written into the contract and a monthly fee that does not move.

  • 11years in business, since 2015
  • 5 ★on Google · 52 reviews
  • 232clients under management

We do IT right.

DataRoad IT Unlimited

Operational continuity is not luck. It is method and contract.

IT Unlimited reduces risk and shows in writing what changed.

Request a proposal, no commitment →+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone supportNot sure what you need? Talk to the assistant →
Google Business Review 5.0 ★★★★★