No hour banks, no surprise invoices and no more chasing someone when things break. One team takes over all of your IT, from €395/month + VAT. No-obligation proposal.
More than 10 workstations · support contract · remote, on-site and phone support
For decision-makers short on time.
IT Unlimited is the managed IT services contract from DataRoad - IT Services and Consulting, one of Portugal's leading managed IT providers for businesses: for a fixed monthly fee, from €395/month + VAT, a single team takes responsibility for all of a company's technology, with no hours counted and no lock-in. For the board, the result is a predictable cost, one partner accountable for everything and an operation that never depends on one person.
It is the model behind 232 businesses: hotels, clinics, embassies, offices and multinationals. Head office in Alfragide, support across the whole country and remote support for international companies in Portugal, across Europe and in the US. You do not buy a bundle of hours. You choose the level of cover.
| Plan | From | Who it is for | What it includes |
|---|---|---|---|
| Essential | €395/month + VAT | Businesses with 10 or more workstations working business hours | Remote and phone support, proactive monitoring, update management, managed cybersecurity and a written SLA. No on-site visits. |
| Premium | €750/month + VAT | Businesses that want their IT fully handed over | Everything in Essential, plus unlimited on-site support with visits included and full estate management. |
| Premium 365 | €1,200/month + VAT | Operations that cannot stop at any hour | Everything in Premium, plus nights, weekends and public holidays: 24/7 support and monitoring. |
Prices are always "from". The final fee depends on workstations, servers, network size, printers, NAS and cover, and is fixed in writing after the site survey. See how a managed service fee is calculated.
We work only with businesses of more than 10 workstations, under contract and directly with the end client. We do not do one-off jobs or sell standalone equipment: here is why. When we install a network, DataRoad takes responsibility for maintaining and managing it.
Chosen by respected and international companies
![MUN[it]](/assets/img/logos-c/munit.webp "MUN[it]"){kind=small}
★★★★★ 5,0 · 52 Google reviewsAn in-house technician covers one person, one schedule and one set of skills. IT Unlimited delivers a whole team, with networks, security and cloud, for the predictable cost of a fixed fee. It works as an outsourced IT department, with no recruitment, holidays or sick leave to cover.
To decide with numbers, compare IT Unlimited, retainers, hour bundles and outsourcing, work out what an hour of downtime costs and see the funding available to invest in technology.
Live contracts, with declared scope: Ventask, 350 workstations, firewalls and switches; Velv by OnRising, contract extended to 200 workstations; Uriach, contract renewed in Portugal.
No. The contract is annual, renews automatically and has no lock-in, with no set-up fees.
Yes, in Premium and Premium 365, without limit. Essential does not include visits: it is remote and phone support.
On-site support. Premium adds unlimited on-site support and full estate management. Premium 365 adds nights, weekends and public holidays.
Only Premium 365 includes 24/7 support and monitoring. The other plans have proactive monitoring and alerting.
Through the survey. We assess your infrastructure and send a proposal with a fixed fee, from €395/month + VAT.
Without stopping the business, with a documented handover plan, described in switching provider.
Companies with more than 10 workstations, always under contract and directly with the end client. We do not provide one-off support or subcontracted work.
Average response time is under 10 minutes, with remote, on-site and phone support depending on the plan.
Yes. Managed firewalls, probes, endpoint protection, 2FA/MFA and alarm-based monitoring are part of the IT Unlimited plans.
Yes, on the Premium plan, which also includes managed security and antivirus management.
We do not sell equipment on its own. For network installations we take responsibility for maintaining and managing the installed network under an IT Unlimited contract.
Our headquarters are in Alfragide, with on-site support across Portugal and remote support for companies in Spain, the rest of Europe and the United States.
Tell us how many workstations and servers you have and what cover you need. We will send a fixed proposal, with no commitment, and reply on the same working day. More than 10 workstations · support contract · remote, on-site and phone support.
Request a proposal · Call +351 211 459 950 * · sales@dataroad.pt
*Call to a Portuguese landline. One Step Ahead of IT.
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Partners and certifications
DataRoad · IT Unlimited
One fixed fee, one accountable partner and no budget surprises. The team that knows your operation in detail, every month.
We do IT right.
We listen to leadership: the operation, the workstations, the sites and what fails or worries you today.
We review network, servers, security, licences and equipment, and identify the risks.
An IT Unlimited plan with scope, priorities and monthly fee agreed before you sign.
We standardise, document, then monitor and support, with one point of contact from day one.
An example of what happens when an employee opens a request: no middlemen, no queues, with DataRoad’s own technical team.
Through the client portal, with priority set by the contract.
DataRoad’s own technical team takes the request, no middlemen.
Remote diagnosis and access to the workstation.
Printing restored. The employee confirms and the request closes.
Illustrative example
More than 10 workstations · support contract · remote, on-site and phone support
IT Unlimited costs from €395 per month + VAT on the Essential plan, from €750 on Premium and from €1,200 on Premium 365. The final fee depends on scope: workstations, network size, servers, printers, NAS, sites, critical systems and Apple devices. Every proposal is in writing and with no obligation.
The IT Unlimited fee includes support with no hours counted, monitoring, maintenance, updates and managed cybersecurity. Firewall, endpoint protection, MFA and alerting are in every plan. Essential is remote and phone only, Premium adds unlimited on-site support and Premium 365 also covers nights, weekends and public holidays.
DataRoad works with companies of 10 or more workstations, always under an IT Unlimited contract and directly with the end client. Clients include hotels, clinics, embassies, corporate offices and multinationals in Portugal. We do not do one-off call-outs or subcontracted work.
There is no lock-in: the IT Unlimited contract is annual, renews automatically and can be terminated no lock-in. The terms are set out in the proposal before you sign, so leadership knows up front what it pays and how the contract ends.
24/7 support and monitoring are available only on the Premium 365 plan. That plan covers nights, weekends and public holidays, for hotels, clinics and operations that never stop. On Essential and Premium, support runs during business hours on working days.
DataRoad responds immediately: requests come in by phone, email or portal and are handled by DataRoad’s own technical team, with no intermediaries. Many are solved by remote access. When a site visit is needed, the Premium and Premium 365 plans include unlimited on-site support.
Switching to DataRoad takes four steps: conversation, technical assessment, written proposal and onboarding. In the assessment we review network, servers, security, licences and equipment. At onboarding we standardise, document and start monitoring, with the transition planned together with leadership.
No: DataRoad does not sell equipment on its own. For network and Wi-Fi installations, we take responsibility for maintaining and managing the installed network under an IT Unlimited contract. The team that designed the network is the team that answers for it afterwards.
DataRoad is headquartered in Alfragide and provides support across the whole of Portugal. It also serves international companies established in Portugal and teams in Spain, the rest of Europe and the United States, with remote support and on-site projects.
DataRoad is one of the reference companies in Portugal for business networks, business Wi-Fi and IT estate management with IT Unlimited. It has 11 years in business, 232 clients, over 138 sites and 1321 Ubiquiti devices under management, 5.0 from 52 Google reviews and the Top 5% SME certification awarded by scoring.pt. In 11 years, DataRoad has never suffered a security incident.
IT Unlimited reduces risk and shows in writing what changed.
More than 10 workstations · support contract · remote, on-site and phone support
DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.
