Managed IT for embassies: a named team, no subcontracting

Missions from several continents, all in Lisbon. The projects below are documented.

• Saudi Arabia: in Restelo, around 4,000 metres of CAT6A 10 Gb cable and fibre optics, with an outdoor run between buildings. Ten engineers finished the work in three days, after office hours, to meet the embassy's date.
• Republic of Korea: new cabling, firewall and security, followed by an IT Unlimited contract.
• Consulate General of Brazil: a network from scratch, firewall, servers and IT Unlimited service.
• Cyprus: full replacement of the old cabling, CAT6 in every room, new rack and outlets.

In Lisbon we also serve the embassies of France, Morocco, the State of Qatar and the United States of America.

Because it is the territory of another state, with confidentiality rules, a different time zone and dates that allow no delay.

• Confidentiality Every engineer is known and returns on every visit. Replacements are announced in advance, with the name of who is coming.
• Two networks in one building DataRoad is responsible for the local network: chancery, consular section, events and visitors. The dedicated link to the capital belongs to the state itself and we never touch it. Physical and logical separation, with separate racks if requested.
• Heritage Mansions in Restelo, Belém, Lapa or the Avenidas Novas, with thick stone, decorated ceilings and annexes without trunking. We devise discreet routes, outdoor cable runs and Wi-Fi that gets through old walls.
• Fixed calendar National day receptions and consular periods set the deadline. If needed, we work at night, at weekends and with a reinforced team.

Cover at night, at weekends and on public holidays exists only with Premium 365 24/7 support.

1. Initial meeting: with the head of administration; you receive the named team list and a provisional scope.
2. Site visit: building and annexes, without entering restricted areas; followed by a report with photographs and a floor plan.
3. Fixed proposal: price, schedule and night or weekend windows defined.
4. Works: always the same team; at the end, point certification and as-built documentation.
5. Ongoing management: monitoring, periodic reviews, a monthly report, a request portal and a single point of contact.

• Names Who intervenes and how they are replaced.
• Boundaries What is DataRoad's responsibility and what is not, including state channels.
• The mission's own documentation Floor plans, rack diagram, certifications and inventory stay with the mission and are updated with every change.
• Access A list of who connects remotely, to which system, with logging and immediate revocation on request.
• Confidentiality A confidentiality clause and the mission's NDA, if there is one. We only mention a client on our website with its knowledge.

• 11 years In the market and 232 clients under contract.
• Top 5% PME A distinction from scoring.pt.
• No security incidents At DataRoad in 11 years.
• Ubiquiti scale Over 138 sites and 1321 managed devices; read the case study on unified networks with redundancy.
• 5.0 from 52 reviews On Google.

Our head office in Alfragide is less than 20 minutes from almost every mission: Lisbon, Cascais and Oeiras. Consulates outside the region are served within our coverage areas, with support across the whole of Portugal.

Discover the other sectors we serve: hotels, healthcare, multinationals, public administration and education.

The first meeting and the proposal come with no commitment. We work only under an IT Unlimited contract, directly with the mission, never on one-off jobs or stand-alone equipment sales. Annual contract, automatic renewal and no tie-in. Office hours on working days, 9:00–13:00 and 14:00–18:30.

More than 10 workstations · support contract · remote, on-site and telephone support.

Call +351 211 459 950 * or write to sales@dataroad.pt.

*Call to a Portuguese landline.