Do you serve subsidiaries of foreign groups in Cascais?
Yes, and they make up a significant share of our clients in the area. We speak and document in English, apply the group's security policies and report in the format head office defines. DataRoad also supports international companies in Portugal, Europe and the US, with remote support and documentation shared with the parent company's team.
What if the building management will not allow new cabling?
There is almost always a solution without heavy works: reusing existing cable with the right equipment, point-to-point wireless links or alternative routes with discreet trunking. The site visit identifies the options before any proposal. We never promise a network category or performance the building cannot support.
What happens if the main internet connection fails?
With redundant connections and automatic failover, the backup link takes over on its own and the team keeps working. The second connection comes from a different carrier or, where fibre is weak, via satellite. Switchover is monitored and every carrier outage is logged, so the company can claim against it with hard data.
Do you support people working from home?
Yes, managed devices, VPN, conditional access and remote support work the same way in the office and at home. The company's security rules follow the laptop, not the building. That matters in Cascais, where on a normal day half the team works elsewhere and the parent company requires proof of compliance in Portugal.
How much does an MSP cost in Cascais?
IT Unlimited costs from €395/month + VAT, with a fixed monthly fee by scope and no call counting. Essential is remote and telephone only; Premium, from €750, includes unlimited on-site support; Premium 365, from €1,200, adds nights, weekends and public holidays. It is an annual budget that is easy to defend to head office.
Do you take one-off jobs?
No. DataRoad works only under IT Unlimited contracts, with companies of more than 10 workstations and directly with the end client. We take responsibility for the whole environment and do not sell standalone equipment. That is why the network we install keeps working after the project: it stays under our management.