How much does it cost to manage the network and IT of a company in Braga?
It costs from €395 per month + VAT on Essential, from €750 on Premium and from €1,200 on Premium 365. IT Unlimited fixes the monthly fee for a defined scope, without counting requests, and makes the annual budget predictable. With several sites that need a technician on site, Premium is the right fit, with unlimited on-site support.
Can you manage sites in several municipalities?
Yes, every site sits under the same management and the same monitoring, as one company. Head office, factory and warehouse in Braga, Guimarães, Barcelos or Famalicão share systems through secure links and a single console. Travel is provided for in the contract from day one.
Do we have to tear the network down and start again?
Almost never. The on-site diagnosis separates what can be kept from what holds everything else back. As a rule the network core and security are replaced first, and the edge is corrected in phases, in agreed windows, so that production and dispatch do not stop during the works.
Can you help us answer our customers' audits?
Yes, we implement the measures and hand over the evidence the auditor asks for. That includes access control, network segmentation, a backup policy with tested restores, an incident log and up-to-date infrastructure documentation. For suppliers of electronics or automotive components, this file becomes part of the relationship with the end customer.
Does a software house need an MSP?
It does, because it frees the technical team for the product. DataRoad takes on the infrastructure, the workstations and security, and discusses every decision with people who understand it. The development team stops losing hours on switches, Wi-Fi and accounts, and gains a technical counterpart with an immediate response.
What happens if the network fails?
We respond immediately by remote access and telephone and, when needed, with a technician on site. The network is monitored and documented, so diagnosis starts with the information already at hand. 24/7 monitoring and support at nights, weekends and public holidays exist only on the Premium 365 plan.
Why DataRoad for a company in the Minho?
Because we manage networks to the same standard anywhere in the country and take responsibility for the whole environment. DataRoad has 11 years in business, 232 clients, more than 138 sites and 1,321 Ubiquiti devices under management and a Top 5% SME distinction (source: scoring.pt). The contract is annual and no lock-in.