Fixed fee, written SLA, our own certified team, no lock-in and Top 5% PME (scoring.pt): ten reasons to choose DataRoad. Request a no-commitment proposal.
More than 10 workstations · support contract · remote, on-site and phone support
For decision-makers short on time.
Companies choose DataRoad to replace unpredictable IT costs and suppliers who blame each other with a single partner, on a fixed fee, with written response times and full responsibility for networks, security, systems and users. DataRoad - IT Services and Consulting is a premium MSP headquartered in Alfragide with support across Portugal, one of the reference names in Portugal for networks and managed IT, and it also serves international companies in Portugal, Europe and the USA.
Our model only pays when nothing fails. That is why the team knows every client, anticipates faults and responds immediately. Under the Premium 365 plan, cover extends to nights, weekends and public holidays, 24/7.
None requires faith. All can be verified before the contract and, if any fails afterwards, there is no minimum term holding you.
No hidden hour bank and no call counting. The IT Unlimited fee is fixed.
Fewer faults is better for you and for us. So we monitor rather than wait for the phone to ring.
Engineers with active certifications in the brands we install and manage, renewed as each programme requires.
The team that surveyed and installed the network remains the client's point of reference. It does not vanish after handover.
An annual contract with automatic renewal, with no minimum term and no set-up fees.
Head office in Alfragide, support across the country and remote, on-site and telephone support. Whoever answers knows your infrastructure.
Hospitality, healthcare, embassies, multinationals and higher education: environments where every minute of downtime has a price.
Scope, SLA and reports are in writing. When there is a problem, we report it, even when the cause is ours.
We publish projects with names, scope and size. Testimonials come from named clients.
Top 5% PME, awarded by scoring.pt in 2022 and 2023, with an Excellent Performance and Financial Strength Index.
With written deadlines and recorded compliance. Response is immediate and each plan has a contracted maximum time per severity level, set out in our service levels (SLA). Every request is logged as a ticket, and that history feeds the reports you receive.
Chosen by respected and international companies
![MUN[it]](/assets/img/logos-c/munit.webp "MUN[it]"){kind=small}
★★★★★ 5,0 · 52 Google reviewsIT Unlimited plans start from €395/month + VAT (Essential, remote and telephone, no site visits), from €750 (Premium, with unlimited on-site support) and from €1,200 (Premium 365, which adds nights, weekends and public holidays). The final price depends on the actual scope and is fixed in writing.
To compare four support models point by point, what each one leaves out and the questions to ask any supplier, read IT Unlimited versus retainers, hour banks and outsourcing.
Follow our latest projects in DataRoad news.
An hourly engineer fixes a request; DataRoad takes on ongoing management of all of a company's technology. That includes our own team, a written SLA, monitoring, preventive maintenance and reports, for a predictable monthly fee. The incentive changes too: the hourly engineer earns from faults, DataRoad earns when nothing stops.
There is no lock-in. The contract is annual, renews automatically, with no minimum term and no set-up fees. Documentation, access and inventory always remain with the client, so leaving never depends on the supplier's goodwill.
Companies with more than 10 workstations that depend on their systems to operate: offices, hotels, clinics, embassies, universities and subsidiaries of multinationals. DataRoad works only under an IT Unlimited contract and directly with the end client, with no subcontracting and no one-off call-outs.
Yes. Response times are written into the contract, by severity level, and vary with the IT Unlimited plan. The initial response is immediate and every request is logged as a ticket, so SLA compliance can be measured in the reports the client receives.
IT Unlimited plans start from €395/month + VAT for Essential, from €750 for Premium and from €1,200 for Premium 365. The final price depends on the number of workstations, the sites and the actual scope, and is fixed in writing before onboarding, with no hours counted.
With an assessment of your current environment, followed by a written, no-commitment proposal. During onboarding, DataRoad documents the infrastructure, connects monitoring and plans the handover from the previous supplier without downtime, so that by the first month you can already see what has improved.
Changing supplier is daunting, which is why so many companies stay badly served for years. We plan the transition without downtime and, in the first month, show you what has already improved. No-commitment proposal: talk to us about the switch.
More than 10 workstations · support contract · remote, on-site and telephone support.
Call +351 211 459 950 * or write to sales@dataroad.pt. One Step Ahead of IT.
*Call to a Portuguese landline.
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Partners and certifications
DataRoad · Managed IT for business
Technology that works quietly, so your team works without interruptions. Engineering precision in every request.
We do IT right.
Request a risk assessment, no commitment.
More than 10 workstations · support contract · remote, on-site and phone support
DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.
