DataRoad in facts: what to check before handing over your IT

• End-to-end IT management: The full set of managed IT services, paid as a retainer under IT Unlimited.
• User support: A service desk working remotely, on site and by phone.
• Wired and wireless network: network infrastructure and structured cabling, plus business Wi-Fi on Wi-Fi 6 and Wi-Fi 7.
• Protection: managed cybersecurity, managed firewalls and backups with verified restores.
• Productivity: Microsoft 365 and cloud, Mac, iPhone and iPad management and IP telephony.
• Strategy: IT consulting, NIS2 directive compliance and infrastructure projects.

See the comparison of the three IT Unlimited plans or go straight to the Premium plan.

DataRoad is an Apple Technical Partner. Its engineers hold certifications from Cisco, Dell, Fortinet, Microsoft, Sophos, Ubiquiti and VMware. These are the brands we install every day, validated by the people who make them.

• A fixed budget: Support, infrastructure monitoring, backups and protection in one monthly fee, with no hours counted.
• One name, one number: An account manager who knows your environment.
• No middlemen: In-house engineers; the people who built the network are the people who maintain it.
• Client ownership: Inventory, documentation and credentials always belong to your company.
• The right incentive: We earn when nothing breaks, not when there are more call-outs to bill.

The principle has not changed since the first contract: full responsibility for the client's technology, a fixed price and an exit without obstacles. Almost all of our growth has come from client referrals.

Organisations where a mistake has an immediate price. An embassy cannot tolerate a confidentiality failure. A hotel without Wi-Fi overnight wakes up to complaints. A clinic needs the patient record open when the patient walks in. None of them has time to manage suppliers.

Clients include embassies, multinationals, hotels, clinics, universities and foreign companies newly established in Portugal, many of them for several years running. They chose reliability, not the lowest quote. Today DataRoad is one of the best companies in Portugal for business IT support and for cabling and wireless network installation. It hosts companies from other countries in Portugal and works together with embassies.

• Hotels: Guest network, PMS, front desk and billing.
• Healthcare: Clinical software and medical imaging, with their own confidentiality and retention rules.
• Diplomacy: Security policies set from another country.
• Foreign subsidiaries: Teams in Portugal reporting to a parent company abroad.
• Universities: Thousands of users and a calendar with no slack.
• Growing SMEs: The largest share of the portfolio, businesses that grew faster than their technology.

Read the projects with names and results in our success stories and in DataRoad news.

Mission: technology that works without the client having to think about it. Vision: to be the reference MSP in Portugal for demanding organisations.

• Accountability: The client's problem becomes ours on the day we sign.
• Candour: We say things clearly, bad news included.
• Technical rigour: Continuous training and up-to-date certifications.
• Partnership: Every client is a relationship, not a ticket number.
• Availability: Immediate response times; full coverage on Premium 365.

Meet the team and see what would change in your IT, with no commitment: book an introductory meeting.

More than 10 workstations · support contract · remote, on-site and phone support. Call +351 211 459 950 * or write to sales@dataroad.pt.

*Call to a Portuguese landline.

One Step Ahead of IT.