Why does a public tender go to the same company again?
In a public procedure there are no favours: every bid is assessed against written criteria and every contract is published. Six consecutive awards say something simple. What DataRoad delivered before is still performing.
01In 2026, SSAP awarded DataRoad a business wireless network with 14 access points.
02It is DataRoad's sixth project for this public body since 2019.
03It includes rack, firewall, segmentation and ongoing operation with alerting.
04Head office in Alfragide, support nationwide, from 10 workstations under contract.
In this article
Looking for the commercial offer rather than this case study? Everything about the service is on the managed business wireless networks page.
A wireless network that fails in a public building stops front-desk services, training and administrative work all at once. To eliminate that risk, SSAP (the Social Services of the Public Administration) awarded DataRoad, in a 2026 public tender, a managed business wireless network with 14 access points in a building in Lisbon. The contract combines rack, firewall, configuration and ongoing operation with alerting. It is this body's sixth award to DataRoad.
What did the client gain from this business wireless network?
Predictability 14 enterprise-grade access points distributed to cover the entire building evenly, even with dozens of people connected at once.
Layered security A firewall at the network edge, with internal, staff and guest traffic on separate segments.
One accountable party From the rack to the user's laptop, whoever designs it operates it.
Problems detected early Alerting warns the technical team when something degrades, usually before the first complaint.
Fact sheet
Value
Body
SSAP
Type
Public administration
Award
2026, public tender
Access points
14
DataRoad projects for SSAP
6
Network points already certified at SSAP
456
Why does a public tender go to the same company again?
In a public procedure there are no favours: every bid is assessed against written criteria and every contract is published. Six consecutive awards say something simple. What DataRoad delivered before is still performing.
That track record is the best proof of DataRoad's position as a premium MSP and network management specialist, and one of Portugal's benchmarks in business Wi-Fi.
What components make up the solution?
Radio: the 14 access points were placed on the basis of a building survey, leaving no blind spots or connection drop-outs.
Rack: installed from scratch, with every cable labelled and documented; future expansion requires no building work.
Perimeter: an enterprise firewall filters internet traffic and isolates services, staff and visitors.
Network logic: Wi-Fi and cabling configured by DataRoad, with a VLAN per profile and security rules applied.
Operation: once the works are complete, the network enters the technical team's daily management cycle.
What happens after handover?
Day-to-day operation is what separates a managed network from one that is merely installed. Here, DataRoad maintains continuous oversight:
Automatic alerts When an AP, the firewall or internet access fails, our team is notified immediately.
Prevention Firmware updated, configuration audited and coverage fine-tuned when use of the space changes.
Central console Requests, new SSIDs and changes made remotely, without waiting for an engineer.
Team on the ground If someone needs to be on site, we go: head office in Alfragide, support across the whole of Portugal.
In practice, it is the IT Unlimited managed services model applied to the network: daily oversight and correction before downtime.
How has the relationship with SSAP evolved since 2019?
2019 272 network points repaired and certified across racks and rooms; including the rest, DataRoad certified 456 points (certification case study).
2020 New cabling across the entire head office network, with outlets installed or repaired and access boxes opened in the suspended ceiling.
2021 Professional Wi-Fi in a multi-storey building in Olaias (Lisbon), managed remotely (Olaias project).
2023 Electrical and network refurbishment at the Community Centre on Av. Guerra Junqueiro, converted into a training room (Guerra Junqueiro works).
2025 56 Wi-Fi 7 points and structured cabling across three units: Évora (Estalagem), Aljubarrota (Estalagem do Cruzeiro) and São Pedro do Sul (Casa Alice Félix), with firewalls, switches and ongoing management (Wi-Fi 7 news).
2026 The building described on this page: 14 APs, rack, firewall and alerting.
Is a business wireless network just a better router?
No. A business wireless network combines professional access points managed from a console, separate SSIDs for staff and guests, a firewall and monitoring. It supports high user density and gives immediate visibility of faults.
What is alerting for?
Alerting lets the technical team know about a fault before the user does. An AP that stops responding or an internet outage triggers an immediate alert and intervention.
Does DataRoad work outside Greater Lisbon?
Yes. From its head office in Alfragide, it provides support across the whole of Portugal: Évora, Aljubarrota and São Pedro do Sul are examples from this same client.
What size of organisation does DataRoad accept?
Organisations from 10 workstations, with a support contract and a direct relationship, without intermediaries.
Who is DataRoad
DataRoad - IT Services and Consulting: a premium Portuguese MSP, 11 years of managed IT services, 232 clients and the Top 5% PME distinction (source: scoring.pt). The certified team operates from Alfragide across the whole country, with continuous monitoring of clients' infrastructure.
If your organisation's Wi-Fi drops, leaves rooms without signal or generates weekly complaints, the problem has a cost and a solution. DataRoad designs, installs and operates business wireless networks to the same standard a public body sets in a tender specification. Request a no-commitment proposal or book a coverage survey.
Public body? We have a command of public procurement procedures and already count eight public bodies among our clients.