DataRoad - IT Services and Consulting is a premium MSP headquartered in Alfragide that manages networks and IT (cabling, Wi-Fi 6 and 7, firewalls, servers, backups and workstations) for businesses in Lisbon and Greater Lisbon, for a fixed monthly fee and with a single accountable partner. Today it is one of the best companies in Portugal for business IT support and for cabling and wireless network installation, with 232 clients and support across the country, and also serves international companies in Portugal, Europe and the US.
In a forty-person Lisbon office, a morning without network or email is paid for in missed meetings and waiting clients. We build offices from scratch and stay on to manage them, as your external IT department or alongside your own team.
Why are so many Lisbon office networks fragile?
Because they were built piecemeal. A switch added during a move. The router the carrier left behind. Access points bolted on as the team grew. A server nobody wanted to relocate. Each piece works on its own. Together, nobody can explain why they fail.
The bill arrives in disguise: Wi-Fi that drops, printers that vanish, everything slow at peak hours. Rarely does anyone connect the symptoms to the cause.
- Density Dozens of users per floor, with no room for downtime.
- Cloud Email and files live in Microsoft 365; no connection, no work.
- Hybrid teams VPN, identities and video conferencing are now core infrastructure.
- Email as the front door It is how most of the attacks we see arrive; MFA and verification processes protect more than new hardware.
- Nobody in charge In a twenty-person SME, IT falls to whoever "knows about it", until the day that is not enough.
Why do we diagnose before we quote?
Nothing is proposed unseen. We record what exists, how it is connected, what is out of warranty, where the backups are and when they were last restored. Often this document alone settles the matter. Many companies discover the urgent investment is far smaller than they expected.
Ask your company when the last backup was successfully restored. If nobody can answer without asking someone else, the backup does not exist.
Written diagnosis first, then phased delivery. Reversing that order is the root of most bad purchases.
What does DataRoad take on?
Immediate response by phone and remote access, an engineer on site in Lisbon when the plan includes it, and an SLA written into the contract.
What if the building is fifty years old?
Cabling that adapts to the building
In the city's older buildings, the ducts already carry telephone, alarm, sound and several previous networks. What the floor plan shows rarely matches the wall. We decide the route on site and use trunking where the false ceiling will not allow passage. We install CAT6 and CAT6A and certify every point with Fluke, with a report. Work proceeds floor by floor, zone by zone or overnight, without stopping your team.
Wi-Fi where the walls do not help
Open-plan areas, closed meeting rooms and thick-walled offices on the same floor. We measure the signal on site instead of guessing from a plan. Wi-Fi 6 or Wi-Fi 7, roaming between access points so your call follows you into the meeting room, guests on a separate network.
The quotation follows the visit and states the number of points, cable category and lead time. Those who install it are those who then manage it.