A hotel that opens with weak Wi-Fi gets bad reviews in its first week. LX Arch Hotel opened with its network, Wi-Fi 7, firewall and CCTV ready and managed by DataRoad.
More than 10 workstations · support contract · remote, on-site and phone support
For decision-makers short on time.
DataRoad - IT Services and Consulting delivered LX Arch Hotel on Rua Augusta its entire IT infrastructure ready for opening: structured network, isolated guest Wi-Fi 7, enterprise firewall and CCTV, and has managed it on an ongoing basis ever since. In a hotel, the Wi-Fi is judged before breakfast, and a weak signal in a room reaches the booking platforms the same day. LX Arch Hotel, a short walk from Rossio, chose not to take that risk.
In Lisbon's Baixa, a new hotel competes with dozens of others from its first night. Early reviews weigh for months, and a complaint about Wi-Fi is one of the easiest to avoid and one of the most expensive to fix.
A stable network, next-generation Wi-Fi, solid security and video surveillance had to work for the very first guest, and someone had to make sure they kept working afterwards.
| Component | What it does in the hotel |
|---|---|
| Structured network | Cabling and network infrastructure throughout the building |
| Wi-Fi 7 Guest | Latest-generation guest network, separate and protected |
| Enterprise firewall | Secure perimeter and network control |
| CCTV | Video surveillance covering the hotel |
| Ongoing management | Continuous consultancy, maintenance and technical follow-up |
As in every hotel, we started with our own coverage survey, room by room and common area by common area, so no spot is left without signal. The guest network was kept separate from the operations network, so PMS, POS and video surveillance stay available at all times.
Because DataRoad is accountable for the whole solution: specification, installation, configuration, testing, staff training and ongoing management. One partner and one point of contact, instead of several suppliers.
DataRoad is a premium Portuguese MSP, headquartered in Alfragide with support nationwide. Since 2015 it has managed the infrastructure of hotels, clinics, embassies, universities, multinationals and demanding SMEs: 232 clients under contract, Top 5% SME (source: scoring.pt), rated 5.0 from 52 Google reviews.
Because a guest should never be able to reach operational systems. At LX Arch Hotel, Wi-Fi 7 Guest is a separate, protected network, and PMS, POS and video surveillance sit outside its reach.
Yes, on the Premium 365 plan, the only one with 24/7 support, covering nights, weekends and public holidays. The other IT Unlimited plans cover business hours.
Before opening, so there is time for a room-by-room coverage survey. At LX Arch Hotel, the entire infrastructure was ready for opening and moved straight into ongoing management.
Request a coverage survey and a no-obligation proposal.
More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950 * or email sales@dataroad.pt.
*Call to a Portuguese landline.
Chosen by respected and international companies
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★★★★★ 5,0 · 52 Google reviews
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