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DataRoad - IT Services and Consulting

IT partner for multinational subsidiaries in Portugal

An IT partner for multinational subsidiaries in Portugal: opening on schedule, group policies applied, reporting in English. Request a no-commitment proposal.

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01Office operational on opening day, with certified network and workstations.
  • 02Head office's security standard applied and documented in Portuguese and English.
  • 03IT Unlimited fee from €395/month + VAT, with no per-request billing.
  • 04Reltio by SAP and ReStream among our clients; annual contract, no lock-in.

DataRoad - IT Services and Consulting is the IT partner in Portugal for subsidiaries of multinationals: it opens the office on the planned date, applies and evidences group policies, reports in English and runs operations for a fixed monthly fee.

A subsidiary that opens two weeks late, or fails the group's security audit, costs money and credibility with head office. With DataRoad, head office deals with a single point of contact and the subsidiary works without worrying about technology. Headquartered in Alfragide, with support across Portugal and for companies in Europe and the US.

What does head office get when it chooses a local IT partner?

  • Opening on the planned day Connections, network and workstations tested and certified before the team arrives.
  • Proof of compliance The group standard implemented in Portugal, with evidence in Portuguese and English.
  • A budget that does not overrun A fixed monthly fee, with no per-request charges and no awkward explanations to the CFO.
  • Physical presence when it counts Remote, telephone and on-site support, including for those working from home.

Why can a subsidiary do without its own engineers?

Because the technical expertise already exists at head office; what is missing is local execution. A Lisbon office with twelve people, none of them in IT, receives requirements written in another country, in another language and another time zone. The real work is bridging that gap.

The calendar does not wait

We are almost always called in with the opening date already set. The internet line is what takes longest to arrive, so it is the first thing we order.

The rules arrive written by head office

Encrypted disks, centralised identities, MFA, VPN tunnels and log retention are decided by the group. In Portugal, someone has to make them work and prove that they do.

The team works in hybrid mode

Some in the office, others at home, calls with three continents on the same day. Reliable video conferencing and protected remote access become as critical as electricity.

Some faults can only be fixed on site

Remote management handles most requests. But when a switch dies, you need an engineer at the door with the replacement unit.

Which managed IT services do we take on?

AreaDataRoad delivers
Complete office fit-outCertified network and structured cabling, rack, business wireless network, firewall and ready-to-use computers.
Collaboration and identitiesMicrosoft 365 and cloud: migration of mailboxes and documents, licences, MFA and conditional access.
Operated securityManaged firewalls, centrally managed antivirus, VPN and rules matching the group's.
Internet connectionsNegotiation and management of operators, with redundancy and satellite where there is no fibre.
Ongoing managementIT Unlimited Premium for a fixed fee, with SLAs set in writing and regular reports.

Head office is not looking for a product. It is looking for someone in Portugal who answers in English, meets the agreed deadlines and leaves a record of every intervention.

How much does it cost to manage a subsidiary's IT?

From €395/month + VAT. A subsidiary approves its budget once a year and has to justify it to head office; variable invoices turn every troubled month into an uncomfortable meeting. That is why most of the subsidiaries we serve opt for a fixed fee with a defined scope.

  • Essential From €395/month + VAT, remote and telephone support only.
  • Premium From €750/month + VAT, unlimited on-site support.
  • Premium 365 From €1,200/month + VAT, adds nights, weekends and bank holidays.

The exact figure comes from the initial diagnosis.

How does the network prove it meets the group standard?

With documentation, not promises. Cabling is done in CAT6 or CAT6A according to the group's internal specification, with consistent labelling, a rack diagram and a certification report for every point. That report is what corporate IT requires before signing off the installation.

On Wi-Fi, we reproduce the corporate SSIDs and rules: individual authentication, seamless roaming between access points and an isolated visitor network. Anyone arriving from another group office connects automatically. Coverage is measured on site, starting with meeting rooms and video call spaces.

In an audit, what counts is what is documented. We always deliver labelling, a rack diagram and certification, carried out by our own team and with a bilingual point of contact.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoIT partner for multinational subsidiaries in PortugalCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

How do the first weeks unfold?

  1. Three-way alignment: head office, subsidiary and DataRoad map the group's requirements against the office's conditions.
  2. Fixed proposal: what is in, what is out, response times and monthly fee.
  3. Handover with no gap: inventory, credentials and documentation collected from the previous provider before they leave.
  4. Operation: support, monitoring and reports in the format head office requests.

Which international companies already work with us?

  • Reltio by SAP The Lisbon office is on IT Unlimited, with maintenance and consultancy.
  • ReStream In Cascais, a complete network with Wi-Fi 6, firewall and satellite internet redundancy.
  • NMQ Digital The network for the new Lisbon office of a group present in Amsterdam, Istanbul and the US.

DataRoad welcomes companies from other countries to Portugal and works alongside embassies.

11 years in business, 232 clients, Top 5% PME by scoring.pt and 5.0 from 52 Google reviews. See more work in news and projects.

Frequently asked questions from multinationals

Can head office's team speak to you in English?

Yes. Reports, technical documentation and contact with international IT teams are handled in English whenever that is the group's working language. The subsidiary keeps support in Portuguese, and head office receives information in the format it asks for, with no intermediate translation and no detail lost between Portugal and corporate IT.

Can corporate security policies be applied in Portugal?

For the most part, yes. Before implementing them, we set out in writing what applies as is, what needs adapting to Portuguese conditions and what has no local application. Afterwards, the evidence is documented in Portuguese and English, ready for the group audit. In 11 years, DataRoad has never suffered a security incident.

How long does a new office take to be ready?

Three to six weeks for the technical side, in parallel with the building works. What most affects the timeline is, almost always, the carrier's internet installation, which is why it is the first thing we order. Network, Wi-Fi and workstations are tested and certified before the team arrives, so the subsidiary opens on the planned day.

How do we switch IT provider without risk?

By preparing inventory, credentials and documentation before the previous provider leaves. DataRoad collects this information during the handover, so there is never a moment when nobody knows where the access rights, licences or equipment are. Operations continue without interruption and support passes to our team on the agreed day.

What contract does the subsidiary sign?

An annual IT Unlimited contract with automatic renewal and no tie-in, signed directly with the client company. Essential, from €395/month + VAT, is remote and telephone only; Premium, from €750, includes unlimited on-site support. Scope, response times and the monthly fee are fixed in the proposal, before any work begins.

Further reading

Other sectors we serve

Next step: a no-commitment proposal for your subsidiary

We work under an IT Unlimited contract, directly with the client company, no one-off jobs or stand-alone equipment sales. An annual contract with automatic renewal and no tie-in. Headquartered in Alfragide, with support across Portugal and for companies in Europe and the US.

More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950 * or write to sales@dataroad.pt.

*Call to a Portuguese landline. One Step Ahead of IT.

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Industries

One StepAhead of IT.

The same rigour in every industry, with each one’s rules: segmented networks, protected data and a named person in charge.

  • 11years in business, since 2015
  • 0DataRoad security incidents in 11 years
  • 15+IT vendor certifications

We do IT right.

Contact

Have your backups ever been put to the test?

Automated, monitored backups stored off site.

Phone+351 211 459 950 **Call to a Portuguese landline
HeadquartersAvenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal

More than 10 workstations · support contract · remote, on-site and phone support

DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.

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