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Ouro Rossio Hotel: 30 Wi-Fi access points and 55 cameras over 6 floors

A 6-floor hotel at Restauradores with Wi-Fi free of dead spots, an isolated guest network, 55 cameras, a firewall and IT Unlimited Premium management from one partner.

Updated 17 October 20263 min read

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01In a new hotel, a Wi-Fi failure turns into a negative review.
  • 0230 cloud-managed access points cover all 6 floors, with the guest network isolated.
  • 0355 cameras with continuous recording, an enterprise firewall and an Altice datacentre link.
  • 04Day-to-day management under IT Unlimited Premium, with unlimited on-site support.
In this article

DataRoad - IT Services and Consulting designed, installed and manages all the technology at Ouro Rossio Hotel in Lisbon: 30 cloud-managed Wi-Fi access points, 55 video surveillance cameras, an enterprise firewall and an Altice datacentre link, across the building's 6 floors, under an IT Unlimited Premium contract. The hotel stands by Restauradores and opened with a single partner accountable for the entire infrastructure.

In numbers
Floors6
Wi-Fi access points30
CCTV cameras55, with continuous recording
SecurityEnterprise firewall
ConnectivityAltice datacentre link
ManagementIT Unlimited Premium

The challenge: a new hotel has no running-in period

In a hotel, a network failure becomes a negative review and reputational damage. The Wi-Fi had to work everywhere from the first guest, video surveillance had to cover the entire building and the operations network had to be protected.

All of this across 6 floors, with rooms, common areas, a restaurant and service areas, and systems such as PMS and POS that cannot stop.

The solution: full coverage, separate networks and one partner

Wi-Fi with no dead spots

The project began with a coverage survey and radio-frequency planning specific to the building. The 30 access points cover floors, rooms, common areas, the restaurant and service areas, with centralised cloud management and continuous monitoring.

Two networks that never cross

The guest network is fully isolated from the operations network, which protects the management systems, POS, PMS and video surveillance.

Full video surveillance

55 cameras cover entrances, corridors, reception, parking and outdoor areas, with continuous recording.

A protected perimeter

An enterprise firewall controls access and stops threats; the Altice datacentre link gives the whole operation stable connectivity.

DataRoad took full responsibility: technical specification, equipment procurement, installation, configuration, testing and training of hotel staff. After handover, IT Unlimited Premium provides ongoing support, unlimited on-site assistance and continuous maintenance of the entire infrastructure.

The result: stable Wi-Fi on all 6 floors and critical systems protected

  • Full coverage: Stable Wi-Fi on all 6 floors.
  • Critical systems protected: Management, POS, PMS and CCTV out of reach of the guest network.
  • Physical security: 55 cameras with continuous recording.
  • Centralised management: Infrastructure managed in the cloud and monitored.
  • One point of contact: From installation to ongoing support.

Why they chose DataRoad

Because DataRoad brings to hospitality a methodology refined over more than a decade, built on three pillars: full coverage with no dead spots, complete isolation between networks and a frictionless guest experience.

DataRoad is a premium MSP headquartered in Alfragide with support nationwide, working since 2015 with hotels, clinics, embassies, universities, multinationals and demanding SMEs. In hospitality, the focus is flawless guest Wi-Fi, separate networks for operations, video surveillance, and PMS and POS that are always available.

  • Unlimited management: Fixed-cost IT Unlimited, remote and on-site.
  • Structured cabling: Design, certification, Layer 3 and PoE switching.
  • Wi-Fi 6 and Wi-Fi 7: Coverage survey, cloud management, isolated guest networks.
  • Managed firewalls: Perimeter protection and threat mitigation.
  • Servers and backups: NAS, centralised backups and disaster recovery.
  • CCTV: Video surveillance with continuous recording.
  • NOC and monitoring: Automatic alerts and proactive intervention.
  • Projects: New sites, moves and modernisation.
  • Windows and Apple: Full management of the IT estate.

Frequently asked questions

How many Wi-Fi access points does Ouro Rossio Hotel have?

30 cloud-managed access points covering all 6 floors: rooms, common areas, the restaurant and service areas, with continuous monitoring.

Is the guest network separate from the hotel network?

Yes. The guest network is fully isolated from the operations network, which hosts the management systems, POS, PMS and video surveillance.

Does the hotel have support at night and at weekends?

Ouro Rossio Hotel is on IT Unlimited Premium, with unlimited on-site assistance. For hotels that need cover at night, at weekends and on public holidays, the Premium 365 plan includes 24/7 support.

See also

Next step: your hotel's network, designed and managed

Request a coverage survey and a no-obligation proposal.

More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950 * or email sales@dataroad.pt.

*Call to a Portuguese landline.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoOuro Rossio Hotel: 30 Wi-Fi access points and 55 cameras over 6 floorsCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

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11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
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