Does DataRoad serve companies without an office?
Yes, DataRoad manages fully remote companies and teams spread across several countries. Each employee gets a configured, protected workstation, secure MFA access and immediate remote support. Data sits in Microsoft 365 and in managed backups, and not depending on a physical address does not reduce control or security.
Is working away from the office safe for company data?
It is safe when it is managed. Devices are encrypted, system access requires MFA, permissions are controlled centrally and backups are tested. Monitoring detects anomalous behaviour before it becomes an incident. In 11 years, DataRoad has never suffered a security incident, and it applies the same standard to its clients.
Does an internet or power failure stop the service?
No. The data centre where international clients work remotely has redundant internet links with failover and advanced renewable energy systems that provide autonomy. If one link drops, traffic moves automatically to another. On the employee's side, the managed laptop keeps secure access from any available connection.
Does DataRoad come on site when needed?
Yes, on the Premium and Premium 365 plans on-site support is included, for example to install network equipment or replace hardware. The Essential plan is remote and telephone only, with no site visits. In practice, most requests from remote teams are resolved remotely, immediately and logged in the client portal.
How much does managed remote working cost with DataRoad?
The service is part of IT Unlimited, with plans from €395 per month + VAT for Essential, from €750 for Premium and from €1,200 for Premium 365. The final price depends on the number of workstations and the service level. The proposal is written, with agreed scope and SLA, and prepared with no obligation.
How does the contract work?
The IT Unlimited contract is annual, renews automatically with no lock-in. We only work with companies with more than 10 workstations, always directly with the end client. We do not do one-off call-outs or sell standalone equipment, because that is the only way to take full responsibility for the environment.