IT Outsourcing in Portugal

IT Outsourcing: a complete IT department, without the cost of setting one up

Hiring, training and retaining an in-house IT team costs tens of thousands of euros a year — and it still falls short during holidays, sick leave and with technologies nobody masters. With IT outsourcing in Portugal from DataRoad, your company hands over its complete IT needs to a certified team in Lisbon, for a fixed monthly allowance, with written SLAs and measured results. In Portuguese and English.

What is IT outsourcing — and why does it make sense now?

IT outsourcing involves entrusting the management of your company’s IT to a specialist partner — a Managed Services Provider (MSP) — rather than keeping it in-house. The partner takes responsibility for user support, servers, the network, security, backups and communications, and guarantees all of this with contracted response times.

For most companies with up to 250 employees, the maths is simple: a single in-house technician costs over €30,000 a year, knows only a fraction of the necessary technologies and has no replacement when they’re absent. Outsourcing gives you an entire team — systems, networks, cybersecurity, cloud and voice — for less than the cost of that single salary, with ongoing support and documented knowledge that doesn’t simply vanish when someone leaves the company.

What we deliver

Three models, depending on your circumstances

Why Portugal — and why DataRoad?

Portugal has become one of the favourite destinations for international companies: a time zone aligned with London, technical talent, competitive costs and European stability. If your company is settle in Portugal or putting together a team on a nearshoring, DataRoad takes care of everything that connects, protects and supports this operation — the office, the network, workstations, security and communications — with customer service in Portuguese and English and proven experience with multinational companies, embassies and international schools.

• 11+ years in operation and 232+ companies monitored across the country;
• Our own certified team Cisco, Fortinet, Sophos, Microsoft, Dell, HP and VMware;
• Documented and measured SLAs: 99.9% availability and an average response time of less than 2 hours;
• No loyalty scheme — customers stay because they want to, not because they’re bound by a contract;
• 5.0 stars on Google with dozens of reviews from real customers.

How much does IT outsourcing cost?

How it begins

Companies that have already outsourced their IT to DataRoad

See all success stories →

Frequently asked questions about IT outsourcing