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DataRoad - IT Services and Consulting

Managed firewall and secure remote access for businesses

Managed Fortinet and Sophos firewalls, individual VPN with MFA and a segmented network, alerts handled by DataRoad within the SLA. No-commitment proposal.

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01Managed firewall: rules, updates and alerts handled by the DataRoad team.
  • 02Certified Fortinet and Sophos partners; individual VPN with MFA and a segmented network.
  • 03Included in Premium and Premium 365; contracted separately on Essential.
  • 04In 11 years, DataRoad has never suffered a security incident.

DataRoad - IT Services and Consulting installs and manages Fortinet and Sophos firewalls for businesses with more than 10 workstations, with reviewed rules, individual VPN with MFA, a segmented network and alerts handled as incidents, so that one wrong click does not stop operations.

We are one of the reference providers of managed network security in Portugal, headquartered in Alfragide with on-site support across the country, and we also serve international companies in Portugal, Europe and the United States. Your firewall gets an owner every day, for a predictable monthly fee.

Why is having a firewall not enough?

Because a forgotten firewall and a well-managed one look the same until the day of the attack. The hardware matters least. What counts is who manages it:

  • It is not the ISP's router: A dedicated firewall inspects every flow and keeps a record.
  • Rules age: Ports opened "just for testing" stay open for years. We write rules to fit your operations and review them whenever operations change.
  • Named remote access: Each person with their own VPN and MFA, never a shared password.
  • Alerts with a response: A warning nobody reads protects nobody.

What does a well-managed firewall prevent?

CapabilityWhat it prevents
Deep traffic inspectionMalware hidden in apparently normal connections
SegmentationA visitor or an infected workstation reaching the servers
Web filteringMalicious sites and categories the company has chosen to block
Logs and auditingInvestigating an incident blind
Site-to-site VPNShops and offices left isolated or linked without encryption
Second internet connectionDowntime when the main provider fails

Who can enter the network from outside?

Only those who should, only to what they need and always with a trail. We set up individual VPN with multi-factor authentication, least-privilege permissions and a log of every session. On the day an employee leaves, their access ends, and the company can verify it.

Who watches the firewall and responds to alerts?

The DataRoad team. The value lies in filtering out the noise and acting on what matters. Under an IT Unlimited contract, alerts go to the DataRoad NOC and are handled as incidents, within the SLA. 24/7 monitoring, including nights, weekends and public holidays, is available on Premium 365 only.

How does the firewall connect to the rest of your cybersecurity?

  • Endpoints: Antivirus with a central console, with alerts that reach us first.
  • Single view: Firewall, workstations and email monitored together, logs retained and a written response procedure. Learn more about managed cybersecurity.
  • Plan B against ransomware: managed backups with tested restores.
  • NIS2: What the directive requires of your company, a remediation plan with deadlines and owners, and an incident log ready. See how to prepare for NIS2.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoManaged firewall and secure remote access for businessesCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

What assurances does DataRoad offer?

  • 11 years In business without a single security incident at DataRoad itself.
  • 232 clients Under contract.
  • Top 5% SME According to scoring.pt.
  • Certified partners Of Fortinet and Sophos.

Questions from decision-makers

Won't the router our ISP installed do?

Not as a firewall. The ISP's router forwards traffic, but it does not inspect content, does not separate networks and does not keep logs that help investigate an incident. A dedicated, managed firewall does all three and sits under the responsibility of a team, with response times defined in the contract.

Which brands do you work with?

We work with Fortinet and Sophos as certified partners. We also take over management of the equipment you already have, as long as it supports central management and still receives updates from the manufacturer. If not, we propose a replacement with the price set out in writing.

Is the managed firewall included in the fee?

Yes, on IT Unlimited Premium and Premium 365 the managed firewall is part of the monthly fee, with no hours counted. On the Essential plan it is contracted separately. In every case, DataRoad works only under an IT Unlimited contract: annual, with automatic renewal and no lock-in period.

Who responds when an alert fires?

The DataRoad team responds. The alert enters the NOC, becomes an incident with an owner and is handled within the response time set in the contract SLA. Outside business hours, at night, at weekends and on public holidays, response is guaranteed on the Premium 365 plan only.

Does a managed firewall help with NIS2 compliance?

It helps directly. Network segmentation, access logging and control of remote access are requirements of the NIS2 directive, transposed in Portugal by Decree-Law 125/2025. The managed firewall provides those controls and the logs that prove them, and our team helps you build the remediation plan with deadlines and owners.

Reading to help you decide

Which other managed services complete your protection?

Next step: a security assessment with no commitment

We review your firewall, remote access and segmentation and deliver a remediation plan. We work only under IT Unlimited contracts: no one-off jobs and no stand-alone equipment sales. Request a no-commitment proposal.

More than 10 workstations · support contract · remote, on-site and telephone support.

Call +351 211 459 950 * or email sales@dataroad.pt. We do IT right.

*Call to a Portuguese landline.

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Managed cybersecurity

One StepAhead of IT.

The risk belongs to the board, the protection is ours. In 11 years, DataRoad has never suffered a security incident.

  • 5 ★on Google · 52 reviews
  • Top 5%SMEs · scoring.pt
  • 0DataRoad security incidents in 11 years

We do IT right.

Contact

Does your IT depend on a single person?

Documentation, inventory and one contact who answers for everything.

Phone+351 211 459 950 **Call to a Portuguese landline
HeadquartersAvenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal

More than 10 workstations · support contract · remote, on-site and phone support

DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.

Your details are used only to reply to your request.