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DataRoad - IT Services and Consulting

DataRoad client testimonials: 5.0 on Google from 52 reviews

CEOs, CFOs and IT directors review DataRoad on Google: 5.0 from 52 reviews, 232 clients, Top 5% SME (scoring.pt). Request a no-commitment proposal.

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01Average of 5.0 from 52 public Google reviews, signed with name and job title.
  • 02Clients repeat three ideas: fast response, the same team, problem solved.
  • 03232 clients, 11 years in business and Top 5% SME according to scoring.pt.
  • 0424/7 cover only in Premium 365; annual contract no lock-in.

Choosing the wrong IT partner is expensive: hours of downtime, forgotten requests, a change of provider halfway through the year. So instead of our own promises, this page brings together what ten decision-makers wrote, with name and job title, about DataRoad on Google, where the public average is 5.0 from 52 reviews.

DataRoad, one of the best companies in Portugal for business IT support, headquartered in Alfragide with support across the whole country, summarises each client testimonial and shows what was resolved. The full texts are on DataRoad's Google Business Profile.

Which figures back up these client testimonials?

  • 232 clients Companies with an active support contract.
  • 11 years In the market since 2015.
  • 5.0 from 52 Google reviews, all publicly visible.
  • Top 5% SME Distinction awarded by scoring.pt.
  • 1321 Ubiquiti devices Across more than 138 managed sites.
  • Zero incidents In 11 years, DataRoad has never suffered a security incident.

We do not rewrite or filter what clients publish. The full texts can be read on Google; here are the key points of each one.

What do the CEOs who handed us their IT say?

António Brás, CEO: one team for people, servers and network

He highlights the dedication shown in every incident and the fact that DataRoad covers users, servers and every other technical area. He stresses the "fast response" and recommends the ongoing support and management of the company's networks.

Ricardo Rodrigues, CEO: a monthly retainer with three support channels

He works with DataRoad on a monthly retainer. He values the remote, on-site and phone support, the effectiveness in resolving issues and the speed of response. He ends by wishing the team "every success".

Susana Costa, CEO: a partner that grows with the company

She explains that DataRoad keeps pace with the company's growth with specialist knowledge. She mentions immediate response times and continuity in the work requested.

Carlos da Mata, CEO: internet, network and servers stabilised

He describes clear problems with internet access, the network and the servers, resolved quickly. He thanks the team for its commitment.

Pedro Ribeiro, CEO: professionalism with good humour

He describes an experienced, friendly and "fun" team that clearly enjoys what it does. He says he will recommend it again.

What do CFOs and COOs value?

João Carlos Vicente, CFO: five years on IT Unlimited

He started with a network installation project and kept DataRoad for day-to-day maintenance. He chose IT Unlimited for the security of always having someone trustworthy available. After five years, he describes the response and resolution as "exemplary".

Gustavo Barbosa Neves, COO: infrastructure designed from scratch

DataRoad defined the initial good practices: servers, wired network, Wi-Fi and support for staff. He praises the team's speed and the enjoyment it shows in its work.

And what do IT managers say?

They are the most demanding readers, because they know what to assess.

João Andrade Moreira, IT: office move delivered on time

DataRoad installed the cabling and the entire infrastructure at the new premises, on schedule, and kept supporting the company after the works. The previous provider, he recalls, missed its response times.

Rodrigo Guerreiro, IT: servers, cloud, backups and workstations in one contract

DataRoad implemented the network and manages servers, cloud, backups, workstations and internet access. He points to the proactivity and the improvement proposals for the system.

Ricardo Silva Costa, IT: vendor-independent solutions

He highlights the competence and speed, and the fact that DataRoad designs the right solution for each case, whatever the manufacturer. For him, trust is the foundation of the relationship.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoDataRoad client testimonials: 5.0 on Google from 52 reviewsCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

Which pattern repeats across every review?

What clients noticeWhat it means in the contract
Fast responsesImmediate response times, with defined service levels
The same team over the yearsEngineers who know the systems and the people
Problems that do not come backA request closes when the cause is gone
Enjoyment of the workMentioned spontaneously by several clients

It is the standard you should demand, in writing, from any managed helpdesk and support service.

What does DataRoad manage for these clients?

We are the external IT department of 232 companies: managed IT services, network infrastructure and structured cabling, business Wi-Fi, managed cybersecurity and firewalls, Microsoft 365, managed backups and video surveillance. Our commitments are set out in the contracted SLAs; 24/7 cover is exclusive to Premium 365.

Want to see the projects? Open the published case studies or read what sets us apart.

Questions from companies choosing a partner

Can DataRoad's Google reviews be verified?

Yes. All 52 reviews are public on DataRoad's Google Business Profile, with an average of 5.0, and anyone can read them in full. On this page we summarise ten of them, signed by decision-makers with name and job title, without rewriting or filtering what clients published.

What kind of companies review DataRoad?

Companies with more than 10 workstations that have handed their IT to DataRoad under contract: the reviews come from CEOs, CFOs, COOs and IT managers. The 232 clients include offices, clinics, hotels, embassies and international companies based in Portugal, served from Alfragide with support across the whole country.

What do clients value most in the service?

Three ideas recur: fast response, the same team over the years and problems that do not come back. Several clients also mention how much the team enjoys its work. In the contract, this means immediate response times, engineers who know the systems and requests that only close when the cause is gone.

Which services are behind these reviews?

Installation and management of networks and Wi-Fi, servers, cloud, backups, workstations, cybersecurity and office moves. Several testimonials begin with a network project and continue with day-to-day maintenance under an IT Unlimited contract, with remote, on-site and phone support.

How much does the same service cost?

IT Unlimited starts at €395 per month + VAT for Essential, with remote and phone support only. Premium, from €750, includes unlimited on-site support, and Premium 365, from €1,200, adds nights, weekends and public holidays. The final price depends on the size of the infrastructure.

Which contractual guarantees are there?

The contract is annual, renews automatically, with no lock-in. Response times are written into each plan's SLA, and 24/7 cover exists only in Premium 365. DataRoad works directly with the end client, with no subcontracting.

Want to be the next five-star testimonial?

Tell us what is failing today: Wi-Fi, network, servers, backups, Microsoft 365 or security. We will come back with an assessment and a no-commitment proposal. Annual contract, automatic renewal and no lock-in.

Request a proposal · +351 211 459 950 * · sales@dataroad.pt

More than 10 workstations · support contract · remote, on-site and phone support.

*Call to a Portuguese landline. We do IT right.

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Managed IT for business

One StepAhead of IT.

We stop failures before they reach your business. Every network we design, document and manage is treated as if it were our own.

  • 11years in business, since 2015
  • 232clients under management
  • 1contract and one owner for everything

We do IT right.

Contact

Operational continuity is not luck. It is method and contract.

IT Unlimited reduces risk and shows in writing what changed.

Phone+351 211 459 950 **Call to a Portuguese landline
HeadquartersAvenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal

More than 10 workstations · support contract · remote, on-site and phone support

DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.

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