Can DataRoad's Google reviews be verified?
Yes. All 52 reviews are public on DataRoad's Google Business Profile, with an average of 5.0, and anyone can read them in full. On this page we summarise ten of them, signed by decision-makers with name and job title, without rewriting or filtering what clients published.
What kind of companies review DataRoad?
Companies with more than 10 workstations that have handed their IT to DataRoad under contract: the reviews come from CEOs, CFOs, COOs and IT managers. The 232 clients include offices, clinics, hotels, embassies and international companies based in Portugal, served from Alfragide with support across the whole country.
What do clients value most in the service?
Three ideas recur: fast response, the same team over the years and problems that do not come back. Several clients also mention how much the team enjoys its work. In the contract, this means immediate response times, engineers who know the systems and requests that only close when the cause is gone.
Which services are behind these reviews?
Installation and management of networks and Wi-Fi, servers, cloud, backups, workstations, cybersecurity and office moves. Several testimonials begin with a network project and continue with day-to-day maintenance under an IT Unlimited contract, with remote, on-site and phone support.
How much does the same service cost?
IT Unlimited starts at €395 per month + VAT for Essential, with remote and phone support only. Premium, from €750, includes unlimited on-site support, and Premium 365, from €1,200, adds nights, weekends and public holidays. The final price depends on the size of the infrastructure.
Which contractual guarantees are there?
The contract is annual, renews automatically, with no lock-in. Response times are written into each plan's SLA, and 24/7 cover exists only in Premium 365. DataRoad works directly with the end client, with no subcontracting.