Managed networks and IT for firms in Sintra, Cacém, Queluz and Mem Martins: fibre between buildings, business Wi-Fi, immediate support. No-obligation proposal.
More than 10 workstations · support contract · remote, on-site and phone support
For decision-makers short on time.
In many Sintra companies, IT depends on one person, a router bought in a hurry and an engineer who takes half a day to arrive along the IC19. When something fails, operations stop and nobody knows what it will cost. DataRoad - IT Services and Consulting, one of Portugal's reference providers of managed business networks and business Wi-Fi, takes over the network, security, servers and user support for a fixed fee, with a written SLA and no lock-in. Headquartered in Alfragide, with support across Portugal and most requests resolved remotely, immediately.
It depends on the area and the business. Sintra is the largest municipality in the Lisbon Metropolitan Area, with around 380,000 inhabitants and thousands of companies, and it has not one business district but several.
| Area | Dominant profile | What the network must solve |
|---|---|---|
| Beloura and Sintra Business Park | Service offices | A private, secure network, even in buildings shared with other companies |
| Abrunheira and Mem Martins | Logistics and light industry | Long distances, high-ceilinged warehouses and moving equipment |
| Cacém and Queluz | Retail and clinics | Segmentation between internal network, customers and devices |
| Sintra town | Hotels and restaurants | Guest Wi-Fi separated from operations |
Many of these companies occupy buildings never designed for modern networks, and most are not large enough for an in-house engineer. That is exactly what an MSP is for.
Almost always because of distance. Along the Sintra line, offices, warehouses and industrial units share the same site, and beyond roughly 90 metres copper no longer guarantees the link. The answer is fibre optic between racks, with copper only from there to the workstations.
This is how DataRoad designs structured cabling in Sintra: the first measurement taken on site is the distance between the rack and the furthest point, and that decides whether the project needs fibre.
Covering a warehouse is not covering an office. Height, metal shelving and forklifts change how the signal behaves. DataRoad's business wireless networks are designed after measuring on site, with antennas matched to the height and shape of the space and roaming planned for picking terminals, tablets and scanners on the move.
By separating. In Cacém, Queluz and Sintra town, the problem is not distance but the mix of customers, staff and devices. DataRoad separates guest Wi-Fi from the internal network, puts tills and payment terminals on their own VLAN and isolates CCTV cameras. In a clinic, medical equipment sits on a separate network. The managed firewall defines what each network can reach, and everything is documented.
| Area | Scope |
|---|---|
| Managed IT | IT Unlimited: remote and on-site support and incident management at a fixed cost. |
| Networks | Certified cabling, Layer 3 switching and PoE. |
| Wi-Fi | Wi-Fi 6 and Wi-Fi 7 with coverage survey and central cloud management. |
| Security | Managed firewalls, segmentation and managed antivirus. |
| Data | Servers, NAS and backups with tested restores. |
| Communications | IP phone systems and CCTV with continuous recording. |
It is resolved remotely. Proactive monitoring detects faults before they stop anyone, and the helpdesk responds immediately with secure remote access to all equipment. Every request goes into the ticketing system and is handled within the times set in the contract's service levels. When the work has to be on site, such as cabling, Wi-Fi or equipment installation, the visit is scheduled and planned in the project.
The pattern we see most in the municipality: a single trusted person handles everything, with no documentation, no tested backups and no stand-in. The day that person is unavailable, the company stops. Processes, an SLA and documented history cost less than that day.
Chosen by respected and international companies
![MUN[it]](/assets/img/logos-c/munit.webp "MUN[it]"){kind=small}
★★★★★ 5,0 · 52 Google reviewsWith a written assessment. Equipment is rarely missing; an overall view is. DataRoad's IT consultancy reviews the fleet, networks, access, backups and contracts, and delivers:
The report belongs to the company, even if it does not go ahead with DataRoad; some clients have used it to renegotiate with their existing provider. The full process is in IT consultancy for businesses.
Yes, on the Premium and Premium 365 plans on-site support in Sintra is included, with no limit on visits. Visits are planned by area of the municipality and day-to-day support is resolved remotely, with an immediate response. DataRoad is headquartered in Alfragide and supports companies across Portugal, without needing an office in every city.
Not on the Premium plan, which includes unlimited on-site support, nor on Premium 365. The Essential plan is remote and telephone only and does not include site visits. The choice of plan is put in writing before work begins, so the company knows exactly what it pays. In practice, most requests need no visit.
The IT Unlimited contract starts from €395 per month + VAT on the Essential plan, €750 on Premium and €1,200 on Premium 365. The final price depends on the number of workstations, the number of sites and the service level. Cabling or Wi-Fi projects are quoted separately and then come under management in the contract.
Response times are guaranteed in a written SLA, with priorities P1 to P4. Critical incidents are handled in under 1 hour and every request gets an immediate response. Each request is logged in the ticketing system with its history, so management knows what happened, when and who resolved it.
Yes, networks for retail, clinics and hospitality are regular DataRoad projects. We separate guest Wi-Fi from the internal network, isolate payment terminals, medical equipment and cameras on their own VLANs and control traffic with a managed firewall. The configuration is documented, so any future change is made without guesswork.
The IT Unlimited contract is annual, renews automatically with no lock-in. DataRoad works only with companies with more than 10 workstations and always directly with the end client. We do not do one-off call-outs, subcontracting or standalone equipment sales, because we take full responsibility for the network we install and manage.
We carry out the assessment on site, in Sintra, Cacém, Queluz, Mem Martins or Rio de Mouro, and deliver a written proposal under an IT Unlimited contract, from €395/month + VAT. Request a no-obligation proposal.
More than 10 workstations · support contract · remote, on-site and telephone support.
Call +351 211 459 950 * or write to sales@dataroad.pt.
*Call to a Portuguese national landline.
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Partners and certifications
DataRoad · Business networks and Wi-Fi
We measure before we install, certify every point and stay accountable for the network afterwards. No surprises on moving day.
We do IT right.
Documentation, inventory and one contact who answers for everything.
More than 10 workstations · support contract · remote, on-site and phone support
DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.
