Service areas: managed networks and IT nationwide, under one SLA

No, in the vast majority of cases. Most requests are resolved through secure remote access, with an immediate response, whether the company is in Lisbon or Bragança. Physical presence only matters for the rest: a server that will not boot, a rack to reorganise, new cabling, an office move.

We do not promise a van in every city. We promise what we deliver: immediate remote response, on-site visits on a scheduled date and the contract, the SLA and the contact always with DataRoad.

• Greater Lisbon and Setúbal Lisbon, Cascais, Oeiras, Sintra, Setúbal and Barreiro with on-site intervention under the terms of the SLA.
• Rest of the country Braga, Porto, Coimbra, Leiria, Beja and Faro managed remotely, with on-site visits when needed.
• One team The same engineers and the same contract in any city.

• Lisbon The team sets out from headquarters in Alfragide; on-site intervention throughout the city.
• Cascais Companies along the Linha, from Carcavelos to Guincho.
• Oeiras Lagoas Park, Taguspark and Quinta da Fonte.
• Sintra From Sintra Business Park to the SMEs of Cacém, Queluz and Mem Martins.
• Barreiro From the Baía do Tejo business park to companies in the town centre.
• Setúbal Logistics and industry on the peninsula.
• Leiria Moulds, plastics, glass and packaging, with networks on the factory floor.
• Coimbra Clinics, laboratories and biotechnology.
• Porto Planned projects and immediate remote response in Greater Porto.
• Braga Exporting industry and technology companies.
• Beja The Alentejo with planned visits and remote support without travel costs.
• Faro and the Algarve Remote monitoring and off-season prevention, so the high season runs without surprises.

Yes. The method is the same on every project, from Alfragide to Beja, with our own team and certification delivered at the end of the works.

Structured cabling

Every structured cabling project starts with an on-site survey, before the quote. Outlets are counted against the future layout, the cable is CAT6 or CAT6A depending on distance and service life, and fibre optics link buildings where copper cannot reach. At the end, we deliver the Fluke certification of every outlet in a report.

The works are carried out while the company keeps working: in phases, by zone and out of hours when there is no alternative.

Business Wi-Fi

Business wireless networks start with on-site coverage measurement, never estimated from the floor plan. Cabled access points with PoE, Wi-Fi 6 and Wi-Fi 7, seamless roaming and a separate guest network. Because management is centralised, most fixes are made remotely.

1. Single point of contact: one number, one portal, one team.
2. Immediate remote response: by phone and secure remote access.
3. On-site intervention: scheduled according to the SLA when equipment needs hands-on work.
4. Records: every intervention is logged in the portal, with a searchable history.

11 years in the market, 232 clients, 1321 devices and more than 138 Ubiquiti sites under management and Top 5% SME certification (source: scoring.pt). Get to know DataRoad and the way we work.

Give us the company's addresses and we will reply in writing with the response time and the proposal, with no commitment. Request a proposal for my region.

More than 10 workstations · support contract · remote, on-site and phone support. Call +351 211 459 950 * or write to sales@dataroad.pt.

*Call to a Portuguese landline.

DataRoad. One Step Ahead of IT.