Several buildings, one standard of service. In its second contract with the local authority, DataRoad took over workstations, servers, Wi-Fi, printing and internet, preventively.
More than 10 workstations · support contract · remote, on-site and phone support
For decision-makers short on time.
A local authority with services spread across several buildings has a problem that an on-call provider cannot solve: each front desk ends up with a different level of reliability. To put an end to that, the União das Freguesias de Massamá e Monte Abraão chose DataRoad - IT Services and Consulting again in 2021, through a public contract, this time to manage its entire IT estate, adding this responsibility to the consultancy we were already providing.
| Area | Service |
|---|---|
| Workstations and servers | Ongoing maintenance |
| Wi-Fi and printing | Management at every service of the authority |
| Internet | Connectivity management for all premises |
| Oversight | Monitoring, remote support, alerting and reports: 24×7, 365 days a year, under Premium 365 |
Fact sheet: client União das Freguesias de Massamá e Monte Abraão · public sector · year 2021 · business wireless network, firewall and security, servers and infrastructure, and IT Unlimited.
In anticipation. Managing an IT estate means keeping the inventory accurate at all times, scheduling equipment replacement before it reaches end of life, applying security patches uniformly and making sure no location falls behind the others.
With proactive oversight, a large share of faults are detected and fixed before they reach a member of staff or a resident at the counter. The effect is measured in fewer serious incidents and public services that stay open.
The relationship with this authority kept growing: in 2022, a new public contract for a server, UPS and backups, as well as the migration of around 50 mailboxes to Microsoft 365.
DataRoad thanks the União das Freguesias de Massamá e Monte Abraão for its trust in our consultancy, support and network management.
A premium MSP headquartered in Alfragide, with support across Portugal. For 11 years it has maintained the infrastructure of public bodies, embassies, hotels, clinics and demanding companies, 232 clients under contract and the Top 5% PME distinction from scoring.pt.
We survey every location and present a no-commitment proposal, including within public procurement procedures.
More than 10 workstations · support contract · remote, on-site and telephone support.
Call +351 211 459 950 * or write to sales@dataroad.pt.
*Call to a Portuguese landline.
Chosen by respected and international companies
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