IT Unlimited Premium: unlimited on-site support, managed cybersecurity and Microsoft 365, from €750/month + VAT, fixed fee. Request a no-commitment proposal.
More than 10 workstations · support contract · remote, on-site and phone support
For decision-makers short on time.
Faults nobody owns and IT bills that change every month cost more than a fixed fee. IT Unlimited Premium hands DataRoad full management of your company's IT for a fixed fee from €750 per month + VAT, with unlimited on-site support and call-outs included: IT costs become predictable and every fault has an owner.
DataRoad - IT Services and Consulting is one of the reference names for managed IT services in Portugal, headquartered in Alfragide with support across the whole country. It also serves international companies in Portugal, Europe and the US.
Every call reaches someone who already knows your network, your servers and your users. Nobody starts from scratch.
When the company needs an engineer at its premises. Essential, from 10 workstations, is remote and telephone only. With Premium, the team comes on site whenever needed and the fee stays fixed, however many interventions there are in the month.
| Plan | From (per month + VAT) | Channels | Hours |
|---|---|---|---|
| Essential | €395 | Remote and telephone | Business hours |
| Premium | €750 | Remote, telephone and unlimited on-site | Business hours |
| Premium 365 | €1,200 | Remote, telephone and unlimited on-site | Includes nights, weekends and public holidays |
See the full comparison in IT Unlimited plans side by side, and why Premium replaces the classic retainer in IT Unlimited versus hour bundles and traditional outsourcing.
For mid-sized companies where an IT failure turns straight into lost revenue. DataRoad becomes accountable for backups, firewall, Wi-Fi, network, servers and workstations. A single monthly fee covers every intervention, remote or on site.
From €750 per month + VAT, with a monthly minimum. The final amount depends on the size and criticality of the estate and the network, the number of servers, NAS, printers and sites, critical systems, Apple equipment and the on-site support expected. It is fixed in writing after a no-commitment assessment.
Complex infrastructures, such as hotels, healthcare units, companies with several addresses and guest networks, receive a dedicated proposal. In those cases, the "from" price does not apply.
Chosen by respected and international companies
![MUN[it]](/assets/img/logos-c/munit.webp "MUN[it]"){kind=small}
★★★★★ 5,0 · 52 Google reviewsThen the right plan is Premium 365. In Premium, the helpdesk follows business hours. Premium 365 adds nights, weekends and public holidays, and it is the only plan with 24/7 support.
Premium covers everything in Essential and adds unlimited on-site support, from €750 per month + VAT. It includes an unlimited helpdesk, management of computers and Microsoft 365, antivirus/EDR, patching, monitoring and remote support, with a written SLA. 24/7 support is reserved for Premium 365.
No, Premium has no lock-in. The contract is annual, renews automatically and has no lock-in. There is no minimum term, which gives the company predictable costs without tying it to a provider.
Yes, Premium includes managed cybersecurity. DataRoad manages the firewall and antivirus/EDR, protects endpoints and oversees probes, 2FA/MFA and alerting. Backups and data protection are within scope, and advanced monitoring detects deviations before they become incidents.
Response times are immediate, with priorities and scope of coverage set out in the written SLA. Critical incidents take priority and, when needed, an engineer comes on site at no extra cost. The helpdesk runs during business hours; nights, weekends and public holidays are part of Premium 365.
Yes, DataRoad provides support across the whole of Portugal from its head office in Alfragide. Beyond on-site support, it remotely supports teams with no physical office and international companies established in Portugal, with teams in Europe and the US. Scope and SLA are the same in every region.
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DataRoad works only under IT Unlimited contracts and takes on the whole environment. It does not do one-off jobs or sell standalone equipment. Tell us what you need and a specialist engineer will contact you the same day with a no-commitment proposal. We do IT right.
More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950 * or write to sales@dataroad.pt.
*Call to a Portuguese landline.
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Partners and certifications
DataRoad · IT Unlimited
Predictability is a service: the same fee every month, requests without counting hours and an SLA written into the contract.
We do IT right.
Request a risk assessment, no commitment.
More than 10 workstations · support contract · remote, on-site and phone support
DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.
