One Step Ahead of IT. We do IT right.

International IT partner

Several countries, several vendors. Nobody accountable.

Every office with its own technician, its own standard and its own invoice. One IT partner for Portugal, Europe and the US, with one security standard across every site. No-obligation proposal.

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01One IT Unlimited contract and one contact for every subsidiary and team abroad.
  • 02International clients: Reltio by SAP, ReStream, Beqom, Uriach and France Affiches.
  • 03Head office in Alfragide, remote support across Europe and the USA, engineers on site when needed.
  • 04Only companies with more than 10 workstations, under contract and directly with the end client.

DataRoad - IT Services and Consulting is the IT partner for groups operating in several countries: it takes on offices and teams across Europe and the USA under a single IT Unlimited contract, with one point of contact and the same security standard in every subsidiary. Headquartered in Alfragide with support across Portugal, it is one of the country's reference names in managed business networks, enterprise Wi-Fi and IT estate management. Uriach, Beqom, ReStream, France Affiches and Reltio by SAP already work with us this way.

11 years · 232 clients · Top 5% PME (source: scoring.pt). Talk to the international team or call +351 211 459 950 *.

What does one IT supplier per country really cost?

More than the sum of the invoices. The real cost lies in what nobody owns.

  • No one accountable for the whole: Different contracts, prices and quality in each subsidiary.
  • Time zones that block work: The request waits for the local office to open, and the team waits too.
  • Uneven risk: MFA, backups and policies vary by country, and the weakest subsidiary exposes the group.
  • Opaque budget: Billing per call-out, impossible to consolidate.
  • Head office standard lost: Workstations, networks and Wi-Fi set up differently in every office.
  • Decisions in the dark: No shared monitoring or reports to plan investment.

The answer is a single IT partner and identical processes in every country.

What does the contract include?

Consulting, implementation and managed IT services from the same team, within an IT Unlimited contract. No subcontracting: the contract is always signed with the end client.

  • Multi-country support: Remote assistance for offices and distributed teams.
  • Audit and architecture: Assessment, design and technology roadmap, as we did for France Affiches. See IT consulting.
  • IT estate management: Every workstation configured, updated and protected remotely, to a single standard.
  • Managed business networks: Design and maintenance of structured cabling and high-performance Wi-Fi. More in business wireless networks.
  • Managed cybersecurity and NIS2: MFA, firewalls and technical support for compliance. More in managed cybersecurity.
  • Microsoft 365: Migration and administration for dispersed teams. See Microsoft 365 for business.
  • Continuity: Tested backups and planned recovery. More in business continuity.
  • NOC and monitoring: Faults in systems and networks detected before they stop anyone. See IT monitoring.
  • External IT department: A dedicated team, with a named lead and periodic reports. More in dedicated external IT.

How do you ensure continuity without offices in every country?

With our own infrastructure. International clients work remotely from DataRoad's datacentre, served by redundant internet connections with failover and energy autonomy.

  • Connectivity: Several independent internet links, with failover, to ride out network outages.
  • Power: Energy autonomy designed for continuity and sustainability.
  • Secure remote workstation: A controlled environment where international teams operate. See remote work and mobility.

From Alfragide we provide remote support, manage networks and infrastructure, and send engineers when the work needs a physical presence, for example an audit abroad.

What proof is there that it works outside Portugal?

France Affiches is a large-format printer headquartered in Antony, on the outskirts of Paris. The French group hired DataRoad to audit its network and systems. Our engineers did the work on site, in Paris, and delivered the report in French.

  • Where: Paris, on site.
  • What: Network and systems.
  • Deliverable: A written report in French.
  • Who: A DataRoad team on the ground, one point of contact.

Read the France Affiches case or see all case studies.

Which countries and cities do you cover?

  • Europe and the USA: Remote support in France, Spain and other European countries, as well as the United States, with a physical presence when needed.
  • Rest of the world: Distributed teams supported remotely.
  • Portugal: Head office in Alfragide, support across the country: Lisbon, Porto, Braga, Coimbra, Faro and every other region. See also IT for offices and multinationals.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoSeveral countries, several vendors. Nobody accountable.CiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

One partner for every country, or one supplier per country?

CriterionDataRoadOne supplier per country
ContractsOneAs many as there are countries
Point of contactOneSeveral
Processes and securityThe same in every subsidiaryDifferent in each
ReportingConsolidatedScattered or non-existent
CostPredictableHard to consolidate

Already have a supplier: when does it make sense to review?

When requests have no owner, the contract has no written SLA, there is no monitoring or reporting, or the company has opened new countries and IT has fallen behind. In those cases, a 30-minute, no-commitment conversation is enough to see what could change. We carry out the survey and the migration without interrupting work; see how to change IT partner.

What happens after the first contact?

  1. Assessment: countries, teams and operational risks, with no commitment.
  2. Written proposal: scope and service levels defined.
  3. Integration: secure access and managed workstations connect your teams to DataRoad.
  4. Operation: ongoing support, an active NOC and regular review meetings.

Frequently asked questions

What does international IT consulting involve?

It is strategic and operational technology support for companies present in several countries, delivered by a single partner. At DataRoad it covers audit, architecture, cybersecurity, networks, user support and workstation management, with the same processes and the same standard in every subsidiary, within an IT Unlimited contract.

Does DataRoad need offices in every country?

No. DataRoad operates from Alfragide, with remote service, a single team and the same processes for every country. When a physical presence is justified, as in the France Affiches audit in Paris, it sends engineers on site, with no intermediaries or subcontracted partners.

Which international groups are clients?

Among others, France Affiches, Uriach, Beqom, ReStream and Reltio by SAP. They are companies with distributed teams that entrust DataRoad with support, security and IT management, and they are part of a portfolio of 232 clients built over 11 years.

What is the advantage over local suppliers in each country?

One contract, one point of contact and the same standard everywhere. With local suppliers, the group manages several contracts, gets uneven quality and cannot consolidate costs or reporting. With DataRoad, security, workstations and networks follow the same rules in every subsidiary.

Is there 24/7 support?

Only under Premium 365, the only IT Unlimited plan with 24/7 support and monitoring, including nights, weekends and public holidays. The Essential and Premium plans run during business hours, with immediate response times and maximum resolution deadlines written into the SLA.

What is the price and which companies do you accept?

IT Unlimited plans start from €395, €750 and €1,200 per month + VAT; the final price depends on workstations, countries and plan. DataRoad works only with companies above 10 workstations, always under contract and directly with the end client, and sends a written proposal after a no-commitment assessment.

Further reading

Next step: one IT partner in every country

DataRoad works only under an IT Unlimited contract, with full responsibility for the environment. We do not do one-off jobs or sell standalone equipment. Request a no-commitment proposal. One Step Ahead of IT.

More than 10 workstations · support contract · remote, on-site and telephone support. +351 211 459 950 * · sales@dataroad.pt

*Call to a Portuguese landline.

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · International companies

One StepAhead of IT.

One partner, several countries: remote support across Europe and the US, on-site projects and a single contract for every site.

  • Top 5%SMEs · scoring.pt
  • 232clients under management
  • PT · EU · USremote and on-site support

We do IT right.

International companies in Portugal

Set up in Portugal. IT is taken care of.

For foreign groups, embassies and distributed teams: a single partner in Portugal, with the network ready on day one and remote support for staff across Europe and the US.

01

Office ready on day one

Network, Wi-Fi, workstations and access installed and tested before your team arrives.

02

European compliance

GDPR and NIS2 built into the design of the network, access and security policies.

03

Teams in any country

Remote support for staff in Europe and the US, with protected access and redundant internet.

04

One point of contact in Portugal

Annual contract, request portal, written reports and communication in English and Portuguese.

Already chosen by Reltio by SAP · Vestas · Michael Page · embassies and international bodies

See our offer for international companies Request a proposal

Contact

Several countries, several vendors, no standard. Who answers for it all?

One partner, one contract and the same security level at every site.

Phone+351 211 459 950 **Call to a Portuguese landline
HeadquartersAvenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal

More than 10 workstations · support contract · remote, on-site and phone support

DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.

Your details are used only to reply to your request.