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DataRoad - IT Services and Consulting

Managed networks and IT for businesses in Coimbra and Central Portugal

Managed networks, segmented Wi-Fi and cybersecurity for clinics, laboratories and businesses in Coimbra, under IT Unlimited. No-commitment proposal.

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01Managed networks, segmented Wi-Fi and cybersecurity for clinics and firms in Coimbra.
  • 02Clinical equipment isolated by VLAN and backups with written restore tests.
  • 03Headquartered in Alfragide, support nationwide and immediate remote support.
  • 04IT Unlimited from €395/month + VAT, annual contract no lock-in.

In a clinic or laboratory in Coimbra, a network failure does more than delay invoicing: it interrupts appointments, locks staff out of patient records and exposes health data that the GDPR treats as a special category. DataRoad - IT Services and Consulting, one of Portugal's reference providers of managed networks and IT, takes on that responsibility in a single IT Unlimited contract: managed business networks, segmented Wi-Fi, cybersecurity and backups with measured restores. Headquartered in Alfragide, with support across the country and remote, on-site and telephone support.

What risks does a Coimbra business face that others do not?

Coimbra's business landscape combines healthcare units, laboratories, biotech and university spin-offs with retail and services. Many of these organisations process health data, and that changes what is required of the network infrastructure.

  • Health data: Encryption, access control and a record of who viewed what, with the ability to prove it.
  • Clinical equipment on the network: Devices and laboratory systems that need to communicate, but with restricted access.
  • Multiple sites: Clinics with more than one location using the same systems.
  • A continuous schedule: Bookings and appointments that cannot wait for an engineer.

How do we solve the region's typical problems?

Equipment the manufacturer will not let you update

Many clinical devices run legacy systems. The answer is not to force updates but to isolate them in their own segment, where only strictly necessary traffic passes, and to monitor that segment.

One infrastructure, three logical networks

Clinicians, clinical equipment and patients in the waiting room never share the same network. Each group has its own VLAN and rules, on the same physical infrastructure.

Monitoring before reception notices the problem

If the booking system goes down, the waiting room is still full. That is why response times are written into the contract and monitoring detects the fault before it reaches the front desk.

Restores measured, not assumed

The right question is not whether backups exist, but how long it takes to restore bookings and clinical records. We run periodic restore tests and report the results in writing.

Why does segmentation start with the cable?

In healthcare, laboratories and education, a flat network is a risk. Certified structured cabling is designed to separate clinical and administrative workstations, imaging equipment, access points, cameras and access control, each family on its own VLAN. Every point is certified with Fluke and documented in a report.

For business wireless networks, we measure coverage on site and configure roaming between access points, so the session does not drop when moving between consulting rooms or classrooms. Separating networks in a building that was not cabled for it always costs more than doing it from the start.

What is included in the managed service?

AreaWhat we take on
Support and managementWorkstations and servers, incident management and IT Unlimited at a fixed cost, with written response times.
Managed networksCertified cabling, Layer 3 switching and PoE for workstations, equipment and cameras.
Business Wi-FiWi-Fi 6 and Wi-Fi 7 with separate networks for clinical staff, equipment and patients.
Managed cybersecurityBusiness firewall, encryption, access management and logging, with GDPR documentation.
Servers and dataVirtualisation and backups with reported restore tests.
CommunicationsIP phone systems for reception and bookings, and CCTV.

Distance does not reduce the service: a company in Coimbra receives the same as a client in Greater Lisbon, because most of it runs remotely and on-site support, on the Premium and Premium 365 plans, is set out in the proposal.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoManaged networks and IT for businesses in Coimbra and Central PortugalCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

What proof is there from projects with the same profile?

At Clínica Lambert in Corroios, DataRoad took over the entire IT function under IT Unlimited, including network and business wireless. At Clínica Mulher, in the Twin Towers at Sete Rios, it installed 192 network points, Wi-Fi 7 and a firewall. These are the same requirements as Coimbra's healthcare units.

There is also an IT infrastructure project in the car rental sector and the full archive of success stories.

What happens after you sign?

  1. Survey: a visit to the unit and an inventory, including the clinical equipment on the network, almost always more than management expects.
  2. Fixed proposal: scope, exclusions, response times, monthly fee and handling of health data.
  3. Delivery: cabling, active network, security and workstations in windows outside opening hours, in the evening or at weekends.
  4. Operation: support, monitoring (24/7 on Premium 365), restore tests and reporting to demonstrate compliance.

Frequently asked questions in Coimbra

Do you have experience with clinics and healthcare units?

Yes, healthcare is a significant part of DataRoad's work. We manage clinical equipment segmentation, separate patient networks, encryption and access logging at clinics such as Lambert and Clínica Mulher. See our experience in IT for clinics.

What do you do with clinical equipment that cannot be updated?

We isolate it in its own network segment, with firewall rules that only let through what it needs to communicate, and monitor that segment continuously. The device keeps running on the system the manufacturer certified, without exposing the rest of the network.

Does this take care of GDPR?

It takes care of the technical side: encryption, access control and logging, tested backups and documentation. The legal side, such as consents, the data protection officer and contracts, stays with your adviser, with whom DataRoad works so that the technical evidence meets what the law requires.

Can you connect two sites?

Yes, with a secure link between locations and access to the same systems from either site, under central management. Each site keeps its own internal segmentation and monitoring covers both as a single environment.

Does DataRoad have an office in Coimbra?

No. Our headquarters are in Alfragide and support covers the whole country: most of the service is delivered remotely, with an immediate response, and on-site support is included in the Premium and Premium 365 plans. The Essential plan is remote and telephone only. We also host companies from other countries in Portugal and work hand in hand with embassies.

How is the price calculated?

IT Unlimited sets a monthly fee by scope, with no call counting. Plans start from €395/month + VAT (Essential), €750 (Premium) and €1,200 (Premium 365). The contract is annual and no lock-in.

Managed networks and IT in other regions

Next step: a no-commitment proposal for Coimbra

The service is provided exclusively under an IT Unlimited contract: we do not carry out one-off jobs or sell standalone equipment. Request a no-commitment proposal for your unit in Coimbra.

More than 10 workstations · support contract · remote, on-site and telephone support.

Call +351 211 459 950 * or email sales@dataroad.pt.

*Call to a Portuguese landline.

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Business networks and Wi-Fi

One StepAhead of IT.

We measure before we install, certify every point and stay accountable for the network afterwards. No surprises on moving day.

  • 15+IT vendor certifications
  • 5 ★on Google · 52 reviews
  • 10+Countries with clients supported

We do IT right.

Contact

Does your IT depend on a single person?

Documentation, inventory and one contact who answers for everything.

Phone+351 211 459 950 **Call to a Portuguese landline
HeadquartersAvenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal

More than 10 workstations · support contract · remote, on-site and phone support

DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.

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