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DataRoad - IT Services and Consulting

Managed IT services: networks, security and cloud under one contract

Managed IT services for businesses: networks, Wi-Fi, cybersecurity, backups, cloud and voice in one contract, one fixed fee. Request a no-commitment proposal.

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01One contract and one owner for networks, security, backups, cloud, voice and CCTV.
  • 02From €395, €750 and €1,200/month + VAT; annual contract, no lock-in.
  • 03An in-house engineer costs over €25,000/year; the retainer buys a full team for less.
  • 0411 years, 232 clients and Top 5% PME (source: scoring.pt).

DataRoad - IT Services and Consulting runs a company's entire technology estate under one contract: networks, business Wi-Fi, cybersecurity, backups, cloud, voice and CCTV, for a fixed monthly fee and with a written SLA. It is one of Portugal's reference providers of managed IT services, headquartered in Alfragide with on-site support across the whole country.

When the network belongs to one supplier, the firewall to another and the backups to a third, every fault starts with a round of blame. With DataRoad there is one owner, one contract and one predictable cost. We also serve international companies based in Portugal and clients across Europe and the United States.

Why does one MSP cost less than several suppliers?

The real cost of IT is not on the invoice. It sits in downtime and in decisions made without information. The three options side by side:

ModelWhat you payWhat you get
In-house engineerOver €25,000 a yearOne person, with holidays, sick leave and skill gaps
Ad hoc technicianEvery hour, every call-outSomeone who turns up after the problem
DataRoad MSPA retainer below the cost of one employeeA networks, security, cloud, voice and support team, with a written SLA

The team holds Cisco, Fortinet, Sophos, Microsoft, Dell, HP and VMware certifications. Holiday cover is guaranteed and every request is logged in the client portal.

  • Predictable budget: IT becomes a fixed line.
  • Every specialism: Without hiring five different profiles.
  • Accountability: A monthly report and a single accountable contact.
Who already works this way?
  • Since 2015: 11 years keeping businesses running.
  • 232 clients: from SMEs to multinationals, embassies, hotels and clinics.
  • Top 5% PME: distinction awarded by scoring.pt.
  • Zero incidents: in 11 years, DataRoad has never suffered a security incident.

Which services cover the company network?

How are data and continuity protected?

Who looks after workstations, servers and users?

  • IT Unlimited: Your IT department at a fixed price, with unlimited support and preventive maintenance; 24/7 monitoring only on Premium 365. IT Unlimited retainer.
  • Helpdesk: Workstations, servers, network and cloud with a single contact and a written SLA. Helpdesk and IT estate management.
  • Microsoft 365 and Google Workspace: Migration, management and optimised licensing. Managed cloud.
  • IP telephony: IP PBX with auto attendant and reporting. IP phone systems.

And the medium-term view?

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoManaged IT services: networks, security and cloud under one contractCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

What happens after you sign?

  1. Assessment: risks, costs and the state of your infrastructure, with no commitment and in plain language.
  2. Written proposal: scope, response times and monthly fee.
  3. Handover: a planned migration from your current supplier, with no outages.
  4. Operation: preventive maintenance and a monthly report; 24/7 monitoring on Premium 365.

What does it cost, and on what terms?

PlanFrom (per month + VAT)Scope
Essential€395From 10 workstations; remote and phone support only
Premium€750Unlimited on-site support
Premium 365€1,200Unlimited on-site, plus nights, weekends and public holidays

Annual contract with automatic renewal and no lock-in. See how we price it.

We only work under contract and with companies of 10 or more workstations. The reason is explained in why we turn down one-off jobs.

Where and for whom do we work?

Clinics, hotels, offices, retail and the public sector: see the sectors we serve. Headquarters in Alfragide, on-site support across Portugal, immediate remote support and service for companies in Europe and the United States. Evidence in our case studies and commitments in our service levels.

Questions from buyers comparing suppliers

How much do DataRoad's managed IT services cost?

DataRoad's managed IT services cost from €395 per month + VAT on the Essential plan, €750 on Premium and €1,200 on Premium 365. The final figure depends on the number of users and the complexity of the infrastructure. It is a fixed retainer with no billed hours, and the proposal arrives in writing, with no commitment.

What does the IT Unlimited retainer include?

The IT Unlimited retainer includes an unlimited helpdesk, preventive maintenance, backup and security management and ongoing consulting. On Essential, support is remote and by phone. Unlimited on-site support starts with Premium. 24/7 monitoring and support, covering nights, weekends and public holidays, is exclusive to Premium 365.

Can DataRoad be our IT department?

Yes, DataRoad is the complete IT department for most of its clients. It takes on networks, security, cloud, workstations and users with a named owner. Where an in-house team already exists, we reinforce it in networking, cybersecurity or projects, and the contract sets out clearly who does what.

What is the response time?

DataRoad's response time is immediate and is set in the SLA of each contract. Remote support acts straight away. On-site visits, on Premium and Premium 365, are scheduled by priority, and a critical outage always goes ahead of any other request.

Do you serve companies outside Greater Lisbon?

Yes, DataRoad provides support across the whole country from its headquarters in Alfragide. Remote support reaches any region at once and on-site visits cover all of Portugal. We also support international companies based in Portugal and clients in Europe and the United States.

Further reading

Next step: assessment and proposal, no commitment

Tell us where your infrastructure stands today. We return an assessment and a fixed proposal, with no commitment. Request your IT assessment.

More than 10 workstations · support contract · remote, on-site and telephone support. +351 211 459 950 * · sales@dataroad.pt. One Step Ahead of IT.

*Call to a Portuguese landline.

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Managed cybersecurity

One StepAhead of IT.

Nobody notices security until the day it fails. That is why ours works every day: alerts handled, access reviewed, backups verified.

  • 11years in business, since 2015
  • Top 5%SMEs · scoring.pt
  • MFAon every managed account

We do IT right.

Contact

What would one day without systems cost your company?

Request a risk assessment, no commitment.

Phone+351 211 459 950 **Call to a Portuguese landline
HeadquartersAvenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal

More than 10 workstations · support contract · remote, on-site and phone support

DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.

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