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Velv by OnRising extends IT Unlimited to 200 seats

In a software house, every hour without network is engineering paid for and not delivered. In 2024, Velv by OnRising put around 200 seats under DataRoad management, with proactive monitoring.

Updated 17 October 20264 min read

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01In 2024, Velv by OnRising extended IT Unlimited with DataRoad to around 200 workstations.
  • 02Annual contract: workstations, firewall, Wi-Fi, printing, servers and internet.
  • 03Proactive monitoring, alerting, reports and immediate remote support.
  • 04Premium from €750/month + VAT; Premium 365 from €1,200/month + VAT.
In this article
Velv by OnRising extends IT Unlimited to 200 seats

In a software house, every hour without the network is an hour of engineering paid for and not delivered. Velv by OnRising chose not to take that risk: in 2024 it extended its IT Unlimited contract with DataRoad - IT Services and Consulting to around 200 workstations. Under an annual contract, we became responsible for the entire infrastructure (workstations, corporate firewall, wireless network, printing, servers and internet access) with proactive monitoring, alerting, reports and immediate remote support.

The case in figures

  • Client Velv by OnRising, nearshore software development.
  • Year 2024.
  • Scale Around 200 workstations under IT Unlimited.
  • Areas Business Wi-Fi, firewall and security, servers and infrastructure, managed IT services.
  • DataRoad context 232 clients under contract.

Why does a technology company hand its IT to an MSP?

Because its engineers are worth more writing code than rebooting switches. By concentrating everything with one partner, Velv stopped coordinating suppliers and firefighting. It gained three things:

  • Anticipation Faults are dealt with before they reach the developers.
  • Fixed cost One monthly fee, no surprises.
  • Visibility Regular reports on the state of every system.

What does the contract cover?

  • Users and equipment Ongoing support and a service desk with immediate response.
  • Perimeter Managed firewall, network security and protection policies.
  • Wi-Fi and connectivity Administration of the business wireless network.
  • Core Servers, cloud and critical connections overseen.
  • Monitoring Proactive monitoring and alerting; 24/7 cover only on Premium 365.
  • Reports Periodic detail for management.
  • Maintenance Preventive and corrective, without interruption.

Thank you to Velv by OnRising for its trust in our network management, consultancy and support.

Who is Velv by OnRising?

One of the strongest names in nearshore development in Portugal, known for its technical rigour, multidisciplinary teams and culture of innovation. Offices in Porto, Lisbon and, now, Rio de Janeiro. International clients account for 45% of the portfolio.

It has 200 professionals of several nationalities. Women hold 60% of management positions and 15% of programming roles, a notable figure in the tech sector. The company is well established in Europe and delivers information systems to clients in several countries.

What does a software house demand from an IT partner?

People who understand technology are not easily impressed. They look for:

  • Technical mastery Networks, business Wi-Fi and security, with proof.
  • Certifications From the leading vendors.
  • Engineers who know the place Not an anonymous queue.
  • Broad experience Companies of different sizes and sectors.
  • Service commitment Speed, security and continuity.

Which plan does this type of service rest on?

PlanWhat it gives youFrom
PremiumUnlimited on-site engineer, monitoring, alerting, reports€750/month + VAT
Premium 365Premium plus nights, weekends and holidays: 24 hours a day, 365 days€1,200/month + VAT

Both include proactive management of the entire infrastructure and unlimited specialist support, to reduce risk and downtime. See how IT Unlimited works in detail.

Questions from decision-makers

What exactly is IT Unlimited?

It is a fixed monthly fee combining monitoring, alerting, reports and remote, on-site and phone support to keep systems stable.

Are the network and Wi-Fi included in the contract?

Yes. It can cover wired and wireless networks, access points, connectivity and performance or availability issues, according to the agreed scope.

Do we receive reports?

Yes. Follow-up and periodic reports are part of the service.

Which companies is it for?

Companies that want continuity, fast response, predictable costs and a specialist team overseeing their IT every day.

Why DataRoad?

A premium MSP headquartered in Alfragide with support across the whole country. In 11 years it has won 232 clients under contract (public bodies, embassies, hotels, clinics) and the Top 5% PME distinction from scoring.pt.

We build networks end to end: survey, design, certified structured cabling, switching, managed firewalls and Wi-Fi 6 and Wi-Fi 7 with central management. Users' day-to-day needs go through the ticket-based helpdesk. In the public sector, we serve eight public bodies: see IT for the public sector.

Other clients who have trusted us

Next step: the same peace of mind for your team

A conversation, a technical assessment and a written proposal. See how IT Unlimited works and which plan fits the size of your team.

More than 10 workstations · support contract · remote, on-site and phone support.

Call +351 211 459 950 * or write to sales@dataroad.pt.

*Call to a Portuguese landline.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoVelv by OnRising extends IT Unlimited to 200 seatsCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · IT Unlimited

One StepAhead of IT.

Predictability is a service: the same fee every month, requests without counting hours and an SLA written into the contract.

  • 232clients under management
  • Top 5%SMEs · scoring.pt
  • 5 ★on Google · 52 reviews

We do IT right.

DataRoad IT Unlimited

Have your backups ever been put to the test?

Automated, monitored backups stored off site.

Request a proposal, no commitment →+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone supportNot sure what you need? Talk to the assistant →
Google Business Review 5.0 ★★★★★