DataRoad has been selected by Ventask to renovate, repair, and certify the IT cabling at Parque das Nações (Lisbon)
DataRoad was selected by Ventask to renovate, repair, and certify the IT cabling at its office in Parque das Nações, Lisbon. This project strengthens an already established partnership: DataRoad has been supporting Ventask with its IT network support needs, ensuring the smooth operation of information systems, operational continuity, and the stability of the IT infrastructure.
In an industry where availability is critical—such as the contact center industry—a certified, well-organized, and secure network is not a “nice-to-have”: it is a prerequisite for maintaining high levels of performance, service quality, and productivity.
Who is Ventask?
Ventask is a Portuguese company whose mission is to provide its partners with a top-quality contact center service 24 hours a day. Its operations involve multiple channels of interaction with end customers and provide B2B and B2C services, including inbound, outbound, and on-site management.
To meet these demands, the network infrastructure needs to:
- consistent performance,
- low latency,
- redundancy and organization,
- security and segmentation (e.g., VLANs),
- cabling certification and compliance.
This is where DataRoad comes in with its expertise, methodology, and specialized execution.
IT networking services provided by DataRoad (full-scale project)
This project involved a series of specialized interventions in corporate computer networks, aimed at improving the infrastructure’s performance, security, and physical/functional quality:
✅ Repair and upgrade of existing computer wiring
- Repair of the computer wiring in the existing network;
- Troubleshooting intermittent faults, loose connections, and connection degradation;
- Optimization of point distribution and technical organization.
✅ Replacement and repair of electrical outlets
- Replacement and repair of RJ45 jacks and their termination;
- Ensuring continuity and reducing connectivity issues.
✅ Installation of managed Gigabit switches + fiber optics
- Installation of 4 managed Gigabit switches;
- Fiber-optic connections and uplinks for higher throughput and greater stability;
- Preparation for segmentation, QoS, and centralized management.
✅ Firewall installation and configuration (perimeter security)
- Installation and configuration of an enterprise firewall;
- Enhanced security, traffic control, and access policies;
- Better protection against threats and greater network visibility.
✅ Installation and interconnection of fiber-optic racks
- Technical installation, labeling, and organization of patch cords and panels;
- Interconnecting two racks with fiber optics, improving connectivity, performance, and maintainability.
✅ Network cabling certification — 100 CAT6 points
- Certification of 100 CAT6 network ports;
- Validation of performance, compliance, and installation quality;
- Proactive detection of hardware failures and signal loss (before they affect operations).
✅ Installation of two 48-port switches + VLANs + migration
- Installation of two 48-port switches;
- VLAN configuration (segmentation by department, service, or profile);
- Migration of existing configurations with minimal risk and disruption.
✅ Services performed outside normal business hours
- Procedure performed outside of business hours to ensure:
- minimal impact on operations,
- service continuity,
- greater control during maintenance windows.
DataRoad Technical Support: Methodology, Monitoring, and Quality
DataRoad provided comprehensive technical support for the network certification and upgrade project, utilizing specialized and qualified resources, with a focus on:
- technical planning and implementation checklist;
- validation through testing and certification;
- documentation and standardization;
- implementation aimed at “zero downtime” whenever possible;
- Risk mitigation during configuration migration.
Why DataRoad is the right choice for computer networks and cabling certification
DataRoad is a company with specialized expertise and certifications from various manufacturers in the following areas:
- installation of computer networks,
- IT security,
- IT networking and professional services for businesses.
In addition, we guarantee:
- a specialized technical team;
- proven experience in IT support and IT asset management;
- a proven track record of projects in demanding business environments.
Direct benefits for operations: greater stability, greater safety, and increased productivity
In practice, a comprehensive initiative like this offers clear benefits for any organization:
- ✅ Fewer network outages (fewer outages and interruptions);
- ✅ Better performance (managed Gigabit + fiber optic);
- ✅ Enhanced security (firewall + VLAN segmentation);
- ✅ Certified infrastructure (CAT6 validated and documented);
- ✅ Greater scalability (network designed for growth);
- ✅ Faster and more efficient maintenance (organized and interconnected racks).
Proactive IT services: monitoring, alerts, and reporting
DataRoad also provides proactive IT services, utilizing:
- continuous monitoring,
- alarmist (preventive alerts),
- reporting on the availability and performance of information systems.
The goal is to reduce incidents, anticipate failures, and increase the availability of our clients' IT infrastructure.
📞 Are you looking to upgrade, repair, or certify your company’s computer cabling in Lisbon?
If your organization needs:
- CAT6/CAT6A network certification,
- computer cable repair,
- installation of managed switches and VLANs,
- fiber-optic backplane interconnect,
- firewall installation/configuration,
- or IT network support and management,
DataRoad is the right partner to deliver high-quality results quickly and with minimal disruption.
Contact us to request a technical assessment of your network environment.
DataRoad — Computer networks, security, and IT support for businesses.
✅ FAQ
What is CAT6 computer cabling certification?
It is a set of technical tests that verifies whether each network point meets the performance and quality requirements of the CAT6 standard, ensuring compliance and stability.
How many network nodes were certified in this project?
100 CAT6 network ports were certified, ensuring quality and performance in the office infrastructure.
Does DataRoad provide services outside of business hours?
Yes. Whenever necessary, services can be performed outside of normal business hours, minimizing the impact on the company's operations.
Does configuring VLANs improve the network?
Yes. VLANs allow you to segment the network by service or team, improving security, organization, and traffic control.
