Velv by OnRising has chosen DataRoad for specialized IT maintenance and an IT Unlimited contract to manage 200 workstations, a firewall, and a corporate wireless network

Velv by OnRising escolhe a DataRoad para manutenção informática especializada com contrato IT Unlimited e gestão completa da sua infraestrutura tecnológica

A DataRoad foi escolhida pela Velv by OnRising para assegurar a manutenção informática especializada, suporte técnico contínuo e gestão integral da sua infraestrutura IT através do contrato IT Unlimited — um serviço premium de apoio informático mensal que garante o funcionamento seguro, estável e eficiente de toda a rede informática da empresa.

Com este contrato anual, a DataRoad será responsável por garantir o desempenho ininterrupto de cerca de 200 postos de trabalho, firewall corporativa, rede wireless, sistemas de impressão, servidores e conectividade à internet. Tudo isto aliado a serviços de monitorização proativa, alarmística avançada, reporting regular e suporte remoto imediato, assegurando a máxima disponibilidade dos sistemas de informação.

✅ Serviços IT assegurados à Velv by OnRising

A DataRoad irá garantir:

✅ Suporte informático permanente aos utilizadores e equipamentos
✅ Gestão da firewall, segurança de rede e políticas de proteção
✅ Administração da rede wireless e conectividade empresarial
✅ Assistência a servidores, cloud e conectividade crítica
✅ Service Desk e Helpdesk com resposta rápida
✅ Monitorização 24/7 dos sistemas informáticos
✅ Alarmística e reporting detalhado
✅ Manutenção informática contínua, preventiva e corretiva

Agradecemos à Velv by OnRising a confiança nos nossos serviços de consultadoria informática, gestão de redes e suporte informático profissional.

✅ Sobre a Velv by OnRising

A Velv by OnRising é um dos principais players em desenvolvimento de software nearshore em Portugal, reconhecida pela elevada qualidade técnica, equipas multidisciplinares e cultura de inovação.

Com escritórios no Porto, Lisboa e agora também no Rio de Janeiro (Brasil), a empresa desenvolve projetos tecnológicos para clientes nacionais e internacionais, representando estes últimos 45% da carteira total.

A Velv conta com uma equipa multicultural de 200 profissionais, destacando-se o facto de 60% dos cargos de liderança e 15% das funções de programação serem desempenhadas por mulheres — um marco relevante no setor tecnológico.

A empresa tem hoje uma presença sólida no mercado europeu, contribuindo ativamente para o desenvolvimento de soluções de sistemas de informação em vários países.

✅ DataRoad — Excelência em Serviços IT, Redes e Consultoria Informática

A DataRoad posiciona-se como uma empresa de referência na área das tecnologias de informação, com:

Know‑how especializado e experiência comprovada
Certificações de fabricantes líderes de mercado
Highly qualified technical team
Projetos IT realizados em empresas de diferentes dimensões e setores
Especialização em suporte informático, redes, WiFi empresarial e segurança informática

O nosso compromisso é fornecer serviços de TI geridos, consultoria informática e apoio especializado que superam as expectativas do cliente, garantindo eficiência, segurança, rapidez e continuidade operacional.

✅ IT Unlimited — Suporte Informático Premium 24/7

Enquanto MSP (Managed Service Provider), a DataRoad disponibiliza o seu serviço premium IT Unlimited, nos planos:

✅ Premium

✅ Premium 365 – 24h/dia, 7 dias/semana, 365 dias/ano

Including:

Continuous monitoring
Automatic Alarm System
Reporting periódico
Gestão proativa de toda a infraestrutura
Redução de riscos e paragens
Assistência técnica especializada em regime ilimitado

A combinação destes serviços permite às empresas operar com total confiança e estabilidade.

✅ DataRoad: o parceiro tecnológico ideal para empresas em crescimento

Graças à nossa ampla experiência em:

Redes informáticas
Firewalls e segurança
IT Support
Wireless corporativo
Consultoria IT
Serviços geridos e monitorização 24/7

Somos o parceiro certo para empresas que procuram uma solução completa, fiável e escalável.

FAQ — Frequently Asked Questions

What is DataRoad's IT Unlimited service?

It is a monthly IT support service that combines monitoring, remote support, alerts, and reporting to keep the company's systems running smoothly and reliably.

Does IT Unlimited include network and enterprise Wi-Fi support?

Yes. The service may cover wired and wireless networks, connectivity, access points, and troubleshooting performance and availability issues, depending on the defined scope.

Is there ongoing reporting and monitoring?

Yes. DataRoad includes reporting and monitoring of the IT environment, reinforcing a proactive approach.

For what types of companies does this make the most sense?

For companies that value operational continuity, rapid response, predictable costs, and a specialized team to provide ongoing IT support.

Want “zero worries” about IT? Contact us

If your company needs monthly IT support, IT outsourcing, network management, monitoring, and a team ready to keep your operations up and running at all times, DataRoad has the right solution for you.

➡️ Request a quote from IT Unlimited
➡️ Schedule a technical assessment
➡️ Talk to a DataRoad specialist

Conheça aqui o nosso serviço IT Unlimited – Suporte e serviços de informática para empresas

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