IT Assistance and IT Services "Unlimited" for Companies - Maintenance and IT Support Permanent Certificate

DataRoad is able to provide all the support in the IT area, providing the necessary services for your company's day-to-day operations.
Guaranteed IT services for the stability and smooth running of its IT systems
For this reason, our services include unlimited hours, travel included and no loyalty commitments
For companies to forget about IT issues and concentrate on their business

 

We draw on our extensive experience with a technical team certified by the main manufacturers and with experience in support and implementation in the area of computer services.
We offer our clients computer assistance services, remote support, as well as maintenance of servers, networks and all the services inherent to them, internet, email, security and antivirus.
We offer quality services at a low cost to companies, ensuring that they have an IT department available to provide all the IT support they need to operate and grow.

 

Some of the IT services we provide:

 

  • Maintenance of workstations, user support;
  • Servers, backups and information security;
  • Troubleshooting internet access problems;
  • Remote, telephone and local support with immediate response times;
  • Operating systems, Windows, Linux and MacOS;
  • Cable, wireless and communications networks;
  • Server management, maintenance and installation;
  • Management, maintenance and installation of VOIP IP PBX solutions;
  • Security (firewalls, VPNs, VLANs, routing, proxies);

Advantages of the computer support service and unlimited computer assistance plans:

 

- IT assistance and support: 24 hours a day, 7 days a week, 365 days;
- Immediate response times;
- Travel included;
- Unlimited assistance without loyalty or extra costs;
- Replacement station;
- Maintenance of all equipment, regardless of manufacturer;
- Server monitoring with logging and alarming;
- Personalized service with a single contact and technical manager;
- IT support provided by professional, experienced and certified technicians;
- Services billed monthly or quarterly and calculated annually;
- Technical activity reports.

 

Other IT services and solutions available:

 

- Servers and Virtualization - Installation, maintenance and configuration as well as full support;
- Definition of internal security policies for access to information (applications, files, etc.);
- Internet access control;
- Installation of computer cabling and structured networks;
- Installation of wireless solutions and indoor and outdoor wireless networks;
- Backup and archiving solutions for large files;
- Implementation of printing policies to control costs;
- IP-PBX IP telephone exchange solutions;
- E-mail solutions;
- Cloud backup and security solutions;
- Network protection against worms, spam, viruses, malicious attacks and disasters.

DataRoad presents itself as a company with specialized know-how, vast experience and several certifications from various manufacturers in the IT area, installation of computer networks, IT security and professional IT services for companies.

We guarantee a specialized team and present several projects already carried out in the areas of computer support, installation of computer networks and management of companies' IT parks.

DataRoad provides proactive IT services combined with monitoring, alarming and reporting on the availability of its clients' information systems.

 

Discover our IT Unlimited service here
Managed IT services for companies

IT services and IT maintenance for companies


Business IT Services Lisbon

 

 

 

 

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