BePoet Baixa Hotel: network, Wi-Fi and CCTV ready before opening

Because users change every day and each brings two or three devices. Reception, invoicing, rooms, restaurant and terrace all depend on the same infrastructure, and any drop-out lands straight in the guest's review.

• A shifting population Daily check-ins, constant authentications.
• Mixed areas Guest floors, social areas, meeting rooms and outdoor space.
• Peak-hour load Late afternoon and events push the network to its limit.
• Mandatory isolation Guest traffic never touches operational systems.
• Evidence and control Footage recording, entry logs, auditability.

Wired core

Switches and router installed and configured, cabling connected and tidied, VLANs applied from the start and room left to grow, with redundancy where it pays for itself.

Wi-Fi for guests and staff

• Full coverage Access points inside and outside the building.
• Tuning by zone Rooms, reception, dining, meeting rooms and social areas.
• Captive portal and access rules Where justified.
• Central controller Every AP on one console, guests and services separated, metrics on availability, load and quality, and changes made remotely without affecting operations.

IP CCTV

Cameras placed at critical points, storage and network sized to requirements, restricted footage access and central management aligned with the hotel's internal rules.

Legal note: video surveillance in hospitality requires signage and footage access rules that comply with applicable legislation.

Access control and audio

Access control to reinforce security and allow entries to be traced. An audio system installed for reception, common areas, the restaurant and events.

Workstations and server

Professional HP computers for reception, back office, management and administration. For management, a cloud server with Remote Desktop: applications accessible securely from anywhere, centralised maintenance and scalable resources.

The hotel did not receive an installation and an invoice: it gained a partner. With IT Unlimited:

• A single number for all technology On-site, remote and telephone support.
• Continuous observation Of critical services and equipment.
• Early alerts Whenever something degrades.
• Preventive intervention So that guests never notice a fault.

• Fewer complaints about Wi-Fi.
• Stronger physical security and operational control.
• Fewer incidents Because the alert arrives before the failure.
• Predictable IT cost As a fixed monthly fee.
• Infrastructure ready to grow With the business.

DataRoad thanks BePoet Baixa Hotel for the trust placed in this partnership.

DataRoad - IT Services and Consulting: a premium MSP headquartered in Alfragide with support across the whole of Portugal. Eleven years operating infrastructure for organisations that will not accept downtime, hospitality, healthcare, diplomacy, the public sector, demanding businesses. 232 clients under contract and the Top 5% PME distinction (source: scoring.pt).

In networking, we handle the entire cycle: site visit, design, certified cabling, switching, firewall and Wi-Fi 6 / Wi-Fi 7 with a central console and alerting.

• Managed IT for hotels
• IT Unlimited for a fixed monthly fee
• Helpdesk with tickets and SLA
• Certified network infrastructure
• Managed business Wi-Fi
• Managed firewalls
• IT for public bodies: eight public bodies as clients.

More projects

LX Arch Hotel (Wi-Fi 7 and CCTV) · Magnelusa on IT Unlimited · ReStream office · UpHill Health with biometrics · all case studies · news

Guest Wi-Fi, CCTV, access control and managed IT under a single contract. DataRoad designs, installs and maintains. Request a no-commitment proposal.

More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950 * or write to sales@dataroad.pt.

*Call to a Portuguese landline.