Magnelusa: its entire IT infrastructure under one contract
For a distributor, an afternoon without systems is an afternoon without orders. Magnelusa moved its whole infrastructure to DataRoad, with one accountable partner.
More than 10 workstations · support contract · remote, on-site and phone support
02 · Magnelusa
Who is Magnelusa?
Founded in 2005, it is today one of Portugal's leading distributors of premium sound, image and multimedia brands, notably JBL, Harman Kardon and Sennheiser. Its strength lies in adapting top-tier technology to the demands of the Portuguese market. It is…
When network, servers and security depend on different providers, every fault starts with a question: whose responsibility is it? While that is worked out, the company waits. Magnelusa's decision was to bring everything together under one MSP that monitors,…
Wired network. We optimise the structured network and active equipment, detect anomalies before they reach users and document stability with measurements.
012025: Magnelusa hands DataRoad its entire IT infrastructure, under IT Unlimited.
02Scope: workstations, servers, firewall, wired network and business Wi-Fi.
03Remote and on-site support with no hour limit, plus alerting and reports.
04Magnelusa has distributed JBL, Harman Kardon and Sennheiser in Portugal since 2005.
In this article
For a distributor, an afternoon without systems is an afternoon without orders. Magnelusa, exclusive representative and distributor in Portugal of JBL, Harman Kardon and Sennheiser, decided to eliminate that risk. In 2025 it handed DataRoad - IT Services and Consulting full management of its infrastructure, under an IT Unlimited contract: workstations, servers, firewall, wireless network and all critical equipment. A single partner answers for everything.
Distribution of audio, video and multimedia (businesses and offices)
Scope
Structured cabling, business Wi-Fi, firewall and security, servers and infrastructure, IT Unlimited
Year
2025
Who is Magnelusa?
Founded in 2005, it is today one of Portugal's leading distributors of premium sound, image and multimedia brands, notably JBL, Harman Kardon and Sennheiser. Its strength lies in adapting top-tier technology to the demands of the Portuguese market. It is the same standard we apply to the networks we manage. Visit magnelusa.pt.
What did split IT cost Magnelusa?
When network, servers and security depend on different providers, every fault starts with a question: whose responsibility is it? While that is worked out, the company waits. Magnelusa's decision was to bring everything together under one MSP that monitors, prevents and resolves, for a fixed monthly cost.
Which areas does DataRoad now manage?
Wired network. We optimise the structured network and active equipment, detect anomalies before they reach users and document stability with measurements.
Servers and workstations. Preventive maintenance, regular patching, backups, business continuity and constant performance tracking.
Firewall. Rules tuned to the operation, defence against intrusions and external attacks, and regular security audits.
Business Wi-Fi. Centrally managed access points, a guest network separated from the internal network and coverage tuned continuously.
What does Magnelusa's IT Unlimited contract include?
Support with no hour limit Remote and on site, with no counters.
Workstations always maintained Ongoing maintenance of every device.
Optimised servers Daily management and performance tuning.
Administered firewall Perimeter security under control.
Managed network and Wi-Fi Monitoring and full support.
Alarms and reports Automatic alerts and performance reporting.
The intended result is simple: stable, protected and available systems, fewer incidents, lower operating costs and more productive teams.
Why did Magnelusa choose DataRoad?
Certified engineering Certifications from the leading manufacturers and hands-on experience in networks, security, servers and support.
MSP model End-to-end management, automatic alerts and immediate resolution.
Proven scale More than 138 sites and 1321 Ubiquiti devices under management, plus dozens of business IT estates.
Closeness Dedicated contacts and fast answers.
Prevention More availability and less technology risk.
Thank you to Magnelusa for its trust.
Questions from those assessing a similar contract
What is IT Unlimited?
It is a fixed monthly managed IT services fee that brings together monitoring, alerting, reporting and remote, on-site and telephone support. Plans start from €395 (Essential), €750 (Premium) and €1,200 (Premium 365) per month + VAT.
Are the network and Wi-Fi included?
Yes, within the agreed scope: wired and wireless network, connectivity, access points and performance or availability issues.
Do we receive regular follow-up?
Yes. There are periodic reports on the IT environment and a preventive approach.
Which companies is it for?
Companies with more than 10 workstations that want continuity, immediate response, predictable cost and specialists dedicated to their IT.
A premium MSP, headquartered in Alfragide, with support across Portugal. For 11 years we have managed the infrastructure of those who cannot stop: embassies, public bodies, hotels, clinics and demanding companies. We have 232 clients under contract and the Top 5% PME distinction (source: scoring.pt).