One Step Ahead of IT. We do IT right.

News

Magnelusa: its entire IT infrastructure under one contract

For a distributor, an afternoon without systems is an afternoon without orders. Magnelusa moved its whole infrastructure to DataRoad, with one accountable partner.

Updated 17 October 20263 min read

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 012025: Magnelusa hands DataRoad its entire IT infrastructure, under IT Unlimited.
  • 02Scope: workstations, servers, firewall, wired network and business Wi-Fi.
  • 03Remote and on-site support with no hour limit, plus alerting and reports.
  • 04Magnelusa has distributed JBL, Harman Kardon and Sennheiser in Portugal since 2005.
In this article

For a distributor, an afternoon without systems is an afternoon without orders. Magnelusa, exclusive representative and distributor in Portugal of JBL, Harman Kardon and Sennheiser, decided to eliminate that risk. In 2025 it handed DataRoad - IT Services and Consulting full management of its infrastructure, under an IT Unlimited contract: workstations, servers, firewall, wireless network and all critical equipment. A single partner answers for everything.

This article describes a client case. To learn about the service, see network infrastructure and structured cabling.

ItemValue
ClientMagnelusa
ActivityDistribution of audio, video and multimedia (businesses and offices)
ScopeStructured cabling, business Wi-Fi, firewall and security, servers and infrastructure, IT Unlimited
Year2025

Who is Magnelusa?

Founded in 2005, it is today one of Portugal's leading distributors of premium sound, image and multimedia brands, notably JBL, Harman Kardon and Sennheiser. Its strength lies in adapting top-tier technology to the demands of the Portuguese market. It is the same standard we apply to the networks we manage. Visit magnelusa.pt.

What did split IT cost Magnelusa?

When network, servers and security depend on different providers, every fault starts with a question: whose responsibility is it? While that is worked out, the company waits. Magnelusa's decision was to bring everything together under one MSP that monitors, prevents and resolves, for a fixed monthly cost.

Which areas does DataRoad now manage?

Wired network. We optimise the structured network and active equipment, detect anomalies before they reach users and document stability with measurements.

Servers and workstations. Preventive maintenance, regular patching, backups, business continuity and constant performance tracking.

Firewall. Rules tuned to the operation, defence against intrusions and external attacks, and regular security audits.

Business Wi-Fi. Centrally managed access points, a guest network separated from the internal network and coverage tuned continuously.

What does Magnelusa's IT Unlimited contract include?

  • Support with no hour limit Remote and on site, with no counters.
  • Workstations always maintained Ongoing maintenance of every device.
  • Optimised servers Daily management and performance tuning.
  • Administered firewall Perimeter security under control.
  • Managed network and Wi-Fi Monitoring and full support.
  • Alarms and reports Automatic alerts and performance reporting.

The intended result is simple: stable, protected and available systems, fewer incidents, lower operating costs and more productive teams.

Why did Magnelusa choose DataRoad?

  • Certified engineering Certifications from the leading manufacturers and hands-on experience in networks, security, servers and support.
  • MSP model End-to-end management, automatic alerts and immediate resolution.
  • Proven scale More than 138 sites and 1321 Ubiquiti devices under management, plus dozens of business IT estates.
  • Closeness Dedicated contacts and fast answers.
  • Prevention More availability and less technology risk.

Thank you to Magnelusa for its trust.

Questions from those assessing a similar contract

What is IT Unlimited?

It is a fixed monthly managed IT services fee that brings together monitoring, alerting, reporting and remote, on-site and telephone support. Plans start from €395 (Essential), €750 (Premium) and €1,200 (Premium 365) per month + VAT.

Are the network and Wi-Fi included?

Yes, within the agreed scope: wired and wireless network, connectivity, access points and performance or availability issues.

Do we receive regular follow-up?

Yes. There are periodic reports on the IT environment and a preventive approach.

Which companies is it for?

Companies with more than 10 workstations that want continuity, immediate response, predictable cost and specialists dedicated to their IT.

Which other managed network projects can you see?

Who is DataRoad?

A premium MSP, headquartered in Alfragide, with support across Portugal. For 11 years we have managed the infrastructure of those who cannot stop: embassies, public bodies, hotels, clinics and demanding companies. We have 232 clients under contract and the Top 5% PME distinction (source: scoring.pt).

Want the same level of control in your company?

Request a no-commitment IT Unlimited proposal or book a technical diagnosis.

More than 10 workstations · support contract · remote, on-site and telephone support. +351 211 459 950 * · sales@dataroad.pt

*Call to a Portuguese landline.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoMagnelusa: its entire IT infrastructure under one contractCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Managed cybersecurity

One StepAhead of IT.

The risk belongs to the board, the protection is ours. In 11 years, DataRoad has never suffered a security incident.

  • 5 ★on Google · 52 reviews
  • Top 5%SMEs · scoring.pt
  • 232companies protected

We do IT right.

DataRoad IT Unlimited

Does your IT depend on a single person?

Documentation, inventory and one contact who answers for everything.

Request a proposal, no commitment →+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone supportNot sure what you need? Talk to the assistant →
Google Business Review 5.0 ★★★★★