What is IT Unlimited?
IT Unlimited is DataRoad's monthly managed IT contract. It combines monitoring, remote, on-site and phone support, alerting and reporting, to keep systems stable and costs predictable. Clínica Mulher has it for around 50 workstations, the server and the network, on a fixed monthly fee instead of billed hours.
Does IT Unlimited cover the network and Wi-Fi?
Yes, the network and Wi-Fi are part of the IT Unlimited scope. It can include wired and wireless networking, connectivity, access points and fixing performance and availability problems, as agreed in the proposal. At Clínica Mulher, the team that installed the network manages it every day.
Is there follow-up and reporting?
Yes, the service includes continuous follow-up and periodic reports. Monitoring with alerting detects faults before they reach operations, and availability and performance reports are visible to management, who know the state of IT without having to ask.
Which companies is it for?
IT Unlimited is for companies with more than 10 workstations, under a service contract and directly with the end client. It suits those who value operational continuity, immediate response, predictable costs and a dedicated specialist team, such as clinics, hotels, offices and multinationals.