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LX Arch Hotel: Wi-Fi 7, firewall and CCTV on Rua Augusta

A new hotel on the busiest corner of the Baixa has no room for weak Wi-Fi. LX Arch Hotel opened in 2025 with high-density Wi-Fi 7, firewall and CCTV managed by DataRoad.

Updated 18 October 20263 min read

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01In 2025, the LX Arch Hotel entrusted DataRoad with its entire technology infrastructure.
  • 02The project covers structured cabling, high-density guest Wi-Fi 7, firewall and CCTV.
  • 03DataRoad manages the hotel's IT day to day under an annual IT Unlimited contract.
In this article

This article is a client case. If you are looking for the service, see managed networks, Wi-Fi and CCTV for hospitality.

In a hotel, weak Wi-Fi or a stalled front desk shows up straight away in the reviews. In 2025, the LX Arch Hotel (a new hotel on Rua Augusta, next to Rossio, in Lisbon) entrusted DataRoad - IT Services and Consulting with its entire technology infrastructure: structured network, Wi-Fi 7 for guests and staff, an enterprise firewall and CCTV video surveillance. After installation, DataRoad took on day-to-day management, maintenance and consulting through an annual IT Unlimited contract.

What data summarises the project?

ClientLX Arch Hotel, Rua Augusta, Lisbon
SectorHospitality
Year2025
ScopeStructured cabling · Wi-Fi 7 Guest · firewall and security · CCTV · servers and infrastructure · IT Unlimited management

The challenge: a hotel in the busiest spot in the Baixa

A new hotel on Rua Augusta has guests who arrive with several devices, expect uninterrupted streaming and check in digitally. On the operations side, reception, the PMS, administrative systems and security must always be available. The infrastructure had to be ready for high density from the start, with separate networks and perimeter protection from day one.

How the network was built

Cabling and switching

  • Structured network: installed from scratch for a demanding hotel environment.
  • Segmentation: switches configured with separate networks by function.

High-density Wi-Fi 7 Guest

  • Wi-Fi 7 coverage Designed for many simultaneous users.
  • Guests and staff separated Isolated networks, with secure and stable access.
  • Optimised by use Streaming, digital check-in and hotel automation.

Firewall and connectivity

  • Next-generation firewall: perimeter protection and access control.
  • Internet connection: redundancy and optimisation.

Video surveillance

  • Indoor cameras: installed and configured.
  • Centralised recording: monitoring and storage in a single point, strengthening operational security.

After the works: ongoing management under IT Unlimited

The installation was just the beginning. With the annual IT Unlimited contract, the same team that built the network went on to manage it:

  • Remote and on-site support Unlimited support, with a dedicated service desk.
  • Management of network, servers and workstations Including the reception systems and the PMS.
  • Preventive maintenance To avoid downtime rather than remedy it.
  • Monitoring and alerting With performance reporting; 24/7 monitoring is available on the Premium 365 plan.
  • Specialist hospitality support Knowledge of the environment and its critical hours.

The result: reception, PMS, Wi-Fi, administrative systems and security that are stable, protected and available.

DataRoad thanks the LX Arch Hotel for its trust in the installation of the network, enterprise Wi-Fi, security, CCTV, consulting and the ongoing management of the hotel's IT.

DataRoad's experience in hospitality

DataRoad has dozens of hotel projects: guest wireless networks, video surveillance, complete networks, firewalls, consulting and ongoing management. It is a premium MSP with its head office in Alfragide and support across the whole of Portugal, 11 years in the market, with 232 clients under contract and the Top 5% PME certification awarded by scoring.pt. We manage more than 138 sites and 1321 Ubiquiti devices.

DataRoad is today one of the best companies in Portugal for business IT support and for structured cabling and wireless network installation.

IT Unlimited plans start from €395 (Essential), €750 (Premium, with unlimited on-site support) and €1,200 (Premium 365, with nights, weekends, public holidays and 24/7 monitoring), always per month + VAT.

Services

Which other projects can you read about?

Next step: your hotel's network

Do you run a hotel? Discover our network and IT services for hotels and request a no-obligation proposal.

More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950 * or write to sales@dataroad.pt.

*Call to a Portuguese landline.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoLX Arch Hotel: Wi-Fi 7, firewall and CCTV on Rua AugustaCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Managed cybersecurity

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Security is proven over years, not promises. Managed firewalls, MFA, endpoint protection and tested backups, the same standard for every client.

  • 232companies protected
  • 11years in business, since 2015
  • 5 ★on Google · 52 reviews

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Google Business Review 5.0 ★★★★★