One Step Ahead of IT. We do IT right.

News

New Alfragide headquarters: more capacity for managed IT

The contacts stay the same; the capacity does not. Since 15 April, DataRoad has operated from Alfragide with an alerting centre, a technical lab and more cloud and housing capacity.

Updated 17 October 20263 min read

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01Since 15 April, the head office is at Av. dos Moinhos 12 B, Quinta Grande, Alfragide.
  • 02Contact details unchanged: same emails, landline and mobile numbers.
  • 03Alerting centre, technical lab and more cloud and housing capacity.
  • 0424/7 monitoring reserved for Premium 365 clients.
In this article
Informática Escritorios

3-minute read · DataRoad

More space for the technical team means faster answers for clients. That was the criterion behind the move. Since 15 April, DataRoad - IT Services and Consulting has operated from Avenida dos Moinhos, no. 12 B, Quinta Grande, Alfragide, in the building formerly occupied by Banco Popular. The new head office brings together managed IT services, support and alerting, and continues to serve companies across the whole of Portugal.

Nothing changes in our contact details: DataRoad's emails, landline and mobile numbers remain the same.

What do clients gain from the new head office?

Capacity. The move keeps pace with DataRoad's growth and was designed to make more of the team's experience and certifications:

  • Faster response The remote, on-site and telephone support team works with better organisation.
  • Consultancy Dedicated space for surveys and solution design.
  • Network projects Structured cabling and business Wi-Fi prepared before reaching the client.
  • Security More resources for managed cybersecurity.
  • Reinforced NOC Monitoring and alerts with greater capacity, with 24/7 oversight reserved for Premium 365 clients.
  • Cloud and housing More hosting capacity.

What technical resources are there in Alfragide?

  • Alerting centre Receives and handles alerts from clients' infrastructure.
  • Lab Equipment and configurations tested and validated before installation.
  • Cloud infrastructure Reinforced for hosted services.
  • Housing and hosting High capacity.

The direct effect is on IT Unlimited: continuous oversight, more complete reports and immediate response times.

How was the workspace designed?

For the team to perform better. The office encourages collaboration, offers modern working conditions, attracts and motivates talent and makes every managed service more efficient. For clients, the result is a faster, more complete and more competitive service.

And sustainability?

The move was also an opportunity to adopt more responsible practices:

  • Use of resources More efficient.
  • Routines Working habits with less environmental impact.
  • Energy consumption Optimised facilities.

What service leaves this building every day?

Full management of our clients' IT. As a Managed Service Provider, DataRoad operates each company's systems through IT Unlimited, in three plans: Essential, Premium and Premium 365, the latter with cover 24 hours a day, 7 days a week, 365 days a year. It includes:

  • Continuous oversight with alerts
  • Availability reports
  • Preventive maintenance and early action
  • Technical support with no limit on requests

Our certified engineers cover IT estate management, cabling, business wireless networks, security, consultancy, service desk, cloud, hosting and housing.

Recent work

Who is DataRoad?

A premium MSP headquartered in Alfragide, with support across the whole of Portugal. In 11 years, it has come to manage the infrastructure of 232 clients under contract (public bodies, embassies, hotels, clinics and demanding businesses) and earned the Top 5% PME certification awarded by scoring.pt.

Next step: visit the new head office or request a proposal

Your infrastructure can be managed from Alfragide. Request a no-commitment proposal.

More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950 * or write to sales@dataroad.pt.

*Call to a Portuguese landline.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoNew Alfragide headquarters: more capacity for managed ITCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Industries

One StepAhead of IT.

The same rigour in every industry, with each one’s rules: segmented networks, protected data and a named person in charge.

  • 11years in business, since 2015
  • 232clients under management
  • 0DataRoad security incidents in 11 years

We do IT right.

DataRoad IT Unlimited

Operational continuity is not luck. It is method and contract.

IT Unlimited reduces risk and shows in writing what changed.

Request a proposal, no commitment →+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone supportNot sure what you need? Talk to the assistant →
Google Business Review 5.0 ★★★★★