IT Unlimited: managed IT at a fixed cost, in three plans

All plans run on an annual contract with automatic renewal, with no lock-in and no hidden costs.

• Immediate response times Up to 2 hours remotely and up to 4 hours on site, on plans with on-site support.
• Replacement workstation So nobody is left idle during a repair.
• All equipment Maintenance regardless of manufacturer.
• Server monitoring Continuous alerting; 24/7 cover on Premium 365.
• Technical manager A single point of contact who knows your infrastructure.
• Regular technical reports The state of the environment visible to management.
• Certified technicians Ongoing training and manufacturer certifications.

Users and workstations

• Helpdesk User support with a ticketing system.
• Workstations Preventive and corrective maintenance.
• Operating systems Windows, Linux and macOS.
• Connectivity Resolving internet and connection problems.

IT network and server management

• Servers Installation, management and maintenance.
• Networks Structured cabling, LAN, WAN and wireless.
• Network infrastructure Firewalls, VPN, VLAN, routing and proxies.
• Data Backups and information security.

Cloud and communications

• Cloud Backup, storage and redundancy.
• Telephony VoIP and IP-PBX systems.
• Printing Print policies and cost control.
• Collaboration Email and business tools.

Managed cybersecurity

• Protection Against viruses, malware, spam and attacks.
• Internal policies Security rules defined and enforced.
• Access Control and auditing.

Beyond day-to-day operations, DataRoad delivers infrastructure projects with a proven methodology:

• Servers Installation and virtualisation.
• Structured cabling Certified networks.
• Business Wi-Fi Indoor and outdoor wireless networks.
• Archiving Backup for large volumes.
• Security Access control and policies.
• Telephony IP-PBX configuration.
• Corporate cloud Solution implementation.

DataRoad is a premium MSP headquartered in Alfragide with support across the whole country. For 11 years it has looked after the infrastructure of public bodies, embassies, hotels, clinics and demanding companies; it has 232 clients under contract and the Top 5% PME distinction awarded by scoring.pt. The team is certified by the leading manufacturers in business support, solution implementation, network management, security and firewalls, and server administration.

• IT Unlimited in detail unlimited support for a fixed monthly fee.
• Business helpdesk remote, on-site and telephone support with ticketing.
• Structured cabling design, installation and certification.
• Business Wi-Fi Wi-Fi 6 and Wi-Fi 7 with an isolated visitor network.
• Managed firewalls perimeter protection and secure remote access.
• Public sector eight public entities and public procurement rules.

• 24 public contracts with RTP, Instituto Superior Técnico, the Faculty of Medicine of Lisbon and SSAP
• France Affiches: IT audit at two locations in Paris
• Embassies, international organisations and prestigious companies choose DataRoad
• The DataRoad website in five languages for international companies

See our success stories and news and projects.

Ask for a proposal, book a technical assessment or speak to a DataRoad specialist.

More than 10 workstations · support contract · remote, on-site and telephone support.

Call +351 211 459 950 * or write to sales@dataroad.pt.

*Call to a Portuguese landline.