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Prompt Payment Commitment: why it matters when choosing an MSP

Anyone handing their network, servers and data to an outside partner asks two things: can they do it, and will they still be here. The membership diploma answers the second.

Updated 17 October 20263 min read

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01DataRoad is a recognised member of the Prompt Payment Commitment and received the official certificate.
  • 02According to Informa D&B, 84% of Portuguese companies miss payment deadlines.
  • 03The CPP has more than 2000 members and is backed by ACEGE, IAPMEI, CIP, CGD, OCC and others.
  • 04A financially sound MSP is a condition for continuity for anyone entrusting it with their IT.
In this article

When you hand your network, servers and data to an external partner, the question is not just "do they know how?". It is also "will they still be here in five years?". DataRoad - IT Services and Consulting has become a recognised member of the Compromisso Pagamento Pontual (CPP, Portugal's Prompt Payment Commitment) and has received the official membership certificate. It is external proof of sound management and financial strength, in a market where most companies pay late.

Why does paying on time matter to those buying IT?

Because a supplier with its finances in order buys parts on time, keeps its team and delivers what it signs. The figures show this is not the norm: according to Informa D&B, 84% of Portuguese companies do not meet payment deadlines. The whole chain suffers: liquidity dries up, investments stall, partners are lost.

The CPP exists to reverse this trend. It encourages organisations to honour their commitments to suppliers and to build relationships based on ethics and responsibility.

Who promotes the Prompt Payment Commitment?

A group of institutions at the heart of the Portuguese economy:

  • ACEGE The Christian association of business owners and managers;
  • IAPMEI The public agency for competitiveness and innovation;
  • CIP The business confederation;
  • APIFARMA The pharmaceutical industry association;
  • Caixa Geral de Depósitos;
  • OCC The order of certified accountants;
  • Informa D&B.

More than 2000 companies and organisations across the country have already joined, feeding a cycle of trust, stability and sustainability between clients and suppliers.

What do DataRoad's clients gain from this?

  • Continuity A financially balanced MSP does not disappear halfway through a contract.
  • Stable suppliers Manufacturers and distributors paid on time mean equipment delivered when it is needed.
  • External scrutiny Sound management is no longer just our claim, but recognised by third parties.

The same logic explains the Top 5% PME certification, awarded by scoring.pt on the basis of financial strength.

Who is DataRoad?

A premium MSP headquartered in Alfragide with support across the whole country, specialising in IT network management and business Wi-Fi. For 11 years it has kept running the infrastructure of those who cannot stop: public bodies, embassies, hotels, clinics and demanding companies.

  • 232 clients Under contract.
  • More than 138 Ubiquiti sites and 1321 devices Under management.
  • 5.0 across 52 reviews On Google.
  • No security incidents At DataRoad in 11 years.

What does the DataRoad team deliver?

An in-house team, with certifications from the leading vendors, working on networks, IT estates, cybersecurity, consultancy and service desk. As an MSP, we take on the entire operation: continuous monitoring, real-time alerts, reports, preventive maintenance, early fault detection and immediate intervention.

All under IT Unlimited, with a fixed monthly fee and three tiers: Essential (from €395/month + VAT, remote and phone), Premium (from €750, with unlimited on-site support) and Premium 365 (from €1,200, also covering nights, weekends and holidays).

Recent projects

Choose a partner that is solid on every front

Technical competence and finances in order. Request a no-commitment proposal.

More than 10 workstations · support contract · remote, on-site and phone support. +351 211 459 950 * · sales@dataroad.pt

*Call to a Portuguese landline.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoPrompt Payment Commitment: why it matters when choosing an MSPCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Managed IT for business

One StepAhead of IT.

One partner accountable for all of your company’s IT, with response times written into the contract and a monthly fee that does not move.

  • 11years in business, since 2015
  • Top 5%SMEs · scoring.pt
  • 232clients under management

We do IT right.

DataRoad IT Unlimited

Operational continuity is not luck. It is method and contract.

IT Unlimited reduces risk and shows in writing what changed.

Request a proposal, no commitment →+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone supportNot sure what you need? Talk to the assistant →
Google Business Review 5.0 ★★★★★