Lisbon, Faro, Manchester, Dubai, Greece and Hong Kong: around 50 workstations under the same support, network and security rules, managed by a single MSP.
More than 10 workstations · support contract · remote, on-site and phone support
For decision-makers short on time.
Six offices spread across several countries rarely share the same IT supplier, the same rules and a single person accountable. In 2025, an international group engaged DataRoad to manage all its IT under IT Unlimited: complete IT support, specialist consultancy and management of an estate of around 50 workstations spread across offices in several countries. The contract covers ongoing support, monitoring, preventive maintenance and network and security management, with DataRoad as the single MSP for the group’s entire international operation.
| Project overview | Detail |
|---|---|
| Client | Private international group, headquartered in Lisbon |
| Sector | Companies and offices |
| Year | 2025 |
| Scope | Business wireless network, firewall and security, servers and infrastructure, IT Unlimited |
| Size | Around 50 workstations |
The challenge for an international group is not the number of workstations, but how spread out they are. The contract covers the offices in:
With a single accountable point of contact, the group avoids the fragmentation of several local suppliers and gains the same rules, documentation and service levels in every office. The choice confirms DataRoad as a trusted MSP for companies with global operations.
A private international group founded in Lisbon, bringing together leading brands in:
From Lisbon, the group has expanded into strategic markets in Europe, the Middle East and Asia.
IT Unlimited combines unlimited support, ongoing consultancy, proactive monitoring, alerting and technical reports for a fixed monthly fee. The Premium plan (unlimited on-site support) and Premium 365 (which adds nights, weekends and public holidays) give international groups the availability, security and efficiency that an operation across several time zones demands.
DataRoad relies on certifications from leading manufacturers, its own qualified team and MSP experience with Portuguese and international companies. The goal is always the same: systems that are stable, secure, fast and closely monitored.
DataRoad thanks the group for its trust in our support, consultancy and business network management services.
It is a managed IT service for a fixed monthly fee that combines monitoring, remote support, alerting and reporting to keep systems stable and costs predictable.
Yes. It can cover wired and wireless networks, connectivity, access points and performance and availability issues, according to the agreed scope.
Yes. The service includes reporting and follow-up of the IT environment, with a proactive approach.
Companies that value operational continuity, fast response, predictable costs and a specialist team looking after their IT on an ongoing basis.
DataRoad - IT Services and Consulting is a premium MSP headquartered in Alfragide with support throughout Portugal, which also supports companies in Europe and the USA. For 11 years it has managed the infrastructure of organisations that cannot afford to stop, with 232 clients under contract and the Top 5% PME distinction awarded by scoring.pt.
More in case studies and news and projects.
Do you have offices in several countries and want a single IT partner, with the same rules everywhere? See our managed IT for international companies and request a no-obligation IT Unlimited proposal.
More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950 * or write to sales@dataroad.pt.
*Call to a Portuguese landline.
Chosen by respected and international companies
![MUN[it]](/assets/img/logos-c/munit.webp "MUN[it]"){kind=small}
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Partners and certifications
DataRoad · IT Unlimited
No hour banks, no extra invoices. Remote, on-site and phone support included, with the right plan for the pace of your operation.
We do IT right.
Automated, monitored backups stored off site.
