In a 101-room hotel, Wi-Fi shows up in the reviews every night. At easyHotel Lisbon, 38 access points over 7 floors and two operators took that risk off the table.
More than 10 workstations · support contract · remote, on-site and phone support
For decision-makers short on time.
A 101-room hotel with weak Wi-Fi loses reviews every night. To open in Lisbon without that risk, easyHotel entrusted DataRoad - IT Services and Consulting in 2018 with the Wi-Fi network and IT infrastructure of its hotel on Rua de Santa Marta: 38 access points over 7 floors, seven racks, Gigabit PoE switches, two internet operators and central control. Operations then continued with us, under an IT Unlimited contract.
| Project details | |
|---|---|
| Brand | easyHotel Lisbon |
| Sector | Hospitality |
| Address | Rua de Santa Marta, Lisbon |
| Capacity | ≈ 101 rooms, 7 floors |
| Delivered | 2018 |
| Work | Structured cabling · business Wi-Fi · firewall · servers · IT Unlimited |
easyHotel is one of the easyGroup brands, the same shareholder as easyJet, and operates in the United Kingdom, Switzerland, the Netherlands, Germany, Hungary, Bulgaria and the United Arab Emirates, always with practical, well-located hotels. For its Lisbon debut it needed a partner with a command of business networks and the demands of a hotel operation that never closes.
The location adds pressure: next to the Universidade Autónoma and Hospital de Santa Marta, a five-minute walk from Marquês de Pombal and Avenida da Liberdade, the hotel welcomes both tourists and business travellers, all with several simultaneous connections.
| Layer | Solution |
|---|---|
| Radio | 38 APs distributed across the 7 floors |
| Distribution | One rack on each of 6 floors, plus a central rack |
| Access | Gigabit PoE switches, powering the APs through their own cable |
| Internet uplink | Dedicated router with redundancy across operators |
| Management | A central controller for all Wi-Fi |
The same structured network carries the back-office workstations, printers and peripherals, POS terminals and the guest and service Wi-Fi.
By separating. The guest network lives isolated from the internal network, so reception, payments and reservations do not share resources with hundreds of phones. The controller monitors the network continuously, detects faults and manages wireless access. Racks on every floor, PoE and dual operators complete a high-availability architecture.
DataRoad. easyHotel also contracted maintenance under the IT Unlimited service, with cover 24 hours a day, 7 days a week, 365 days a year, equivalent to today's Premium 365. The contract covers remote and on-site technical support and immediate response, so that no fault ever reaches the guest.
A premium MSP headquartered in Alfragide with support across the whole of Portugal, certified by several manufacturers in networking, cybersecurity, support and IT estate management. One of the best companies in Portugal for business IT support and for cabling and wireless network installation: 11 years operating infrastructure for hotels, clinics, embassies, public bodies and demanding businesses; 232 clients under contract; Top 5% PME distinction (source: scoring.pt).
Services: IT Unlimited · ticket-based helpdesk · certified cabling · managed Wi-Fi 6 and 7 · managed firewalls · IT for public bodies (eight public sector clients).
Opening, extending or refurbishing a hotel? We carry out the coverage survey and the proposal, with no commitment.
More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950 * or write to sales@dataroad.pt.
*Call to a Portuguese landline.
Chosen by respected and international companies
![MUN[it]](/assets/img/logos-c/munit.webp "MUN[it]"){kind=small}
★★★★★ 5,0 · 52 Google reviews
A sixth project for the same public body since 2019: when a tender goes to the same company again, it is the previous network doing the talk…
· 6 min read
A network made of different brands and installers fails at the joins. DataRoad has managed more than 138 Ubiquiti UniFi sites on the same te…
· 3 min read
One technical standard across six hotels on the same block: faults are handled before reception notices, and an engineer is on site within m…
· 6 min read
In a hotel, Wi-Fi that fails in room 512 becomes a one-star review before breakfast. The Ouro Rossio handed the entire building network to D…
· 5 min read
In a public lodging building, Wi-Fi is what lets guests work and the body stay accountable. SSAP awarded DataRoad 56 Wi-Fi 7 access points a…
· 2 min read
A new clinic cannot start on an improvised network. Corroios opened already inside Clínica Lambert's IT Unlimited contract, with network, Wi…
· 3 min read
A new hotel on the busiest corner of the Baixa has no room for weak Wi-Fi. LX Arch Hotel opened in 2025 with high-density Wi-Fi 7, firewall …
· 4 min read
A new clinic cannot wait for its network. Clínica Mulher opened at the Twin Towers in Sete Rios on infrastructure designed and managed by Da…
· 4 min read
When the network drops mid-session, a class is lost. For hundreds of simultaneous connections, Forward College Lisbon got certified cabling,…
· 4 min readNumbers you can verify
Partners and certifications
DataRoad · Industries
From a hotel check-in to a clinic’s records: technology tuned to each industry, managed by people who have been there.
We do IT right.
IT Unlimited reduces risk and shows in writing what changed.
