A multinational present in more than 70 countries needs group standards with a small local team. Uriach solved it in 2020, with its Lisbon IT managed by DataRoad.
More than 10 workstations · support contract · remote, on-site and phone support
For decision-makers short on time.
The Portuguese subsidiary of a multinational has to meet group standards with a small local team. Uriach: health and wellbeing, present in more than 70 countries, solved that equation in 2020 by entrusting DataRoad - IT Services and Consulting with the IT management of its Lisbon office. The annual IT Unlimited contract covers users, corporate Wi-Fi, servers, printing, internet connectivity, firewall and security, with alerts and periodic reports.
| Project | |
|---|---|
| Organisation | Uriach, Lisbon office |
| Sector | Healthcare |
| Start | 2020 |
| Scope | Cabling · business Wi-Fi · firewall · servers · IT Unlimited |
Because hiring a specialist for each area, network, servers, security, helpdesk, makes no sense for a local office. With DataRoad, Uriach has a dedicated technical team that knows the environment and is accountable for the whole, at the standard required by a group selling across Europe, Latin America, the Middle East, North Africa and Asia.
Uriach is a long-established name in health, wellbeing and lifestyle solutions. Its international growth calls for solid infrastructure in every country, and a partner that keeps it running without fail.
| Area | DataRoad responsibility |
|---|---|
| Users | Ongoing workstation support, immediate remote help and on-site visits when needed |
| Corporate Wi-Fi | Management and continuous tuning |
| Servers | Administration and maintenance |
| Internet | A stable, protected connection |
| Printing | Devices integrated into the network |
| Prevention | Preventive and corrective maintenance, alerting and early detection |
| Governance | Periodic status and availability reports |
24/7 monitoring is available only on the Premium 365 plan.
We thank Uriach for the trust it has placed in DataRoad for IT consultancy, managed services, network management and monitoring.
| Plan | From (per month + VAT) | Model |
|---|---|---|
| Essential | €395 | From 10 workstations; remote and telephone only |
| Premium | €750 | Unlimited on-site support |
| Premium 365 | €1,200 | Premium + nights, weekends and public holidays; 24/7 support and monitoring |
Annual contract with automatic renewal and no lock-in.
A premium MSP headquartered in Alfragide with support across the whole of Portugal, and projects in Portugal, Europe and Africa. For 11 years it has operated the infrastructure of embassies, hotels, clinics, public bodies and multinationals. 232 clients under contract; Top 5% PME distinction (source: scoring.pt).
Services: IT Unlimited for a fixed monthly fee · helpdesk with SLA · certified cabling · Wi-Fi 6 and 7 with an isolated guest network · managed firewalls · IT for public bodies.
If your branch has to meet group standards without its own IT team, we take over local management under IT Unlimited, with reports your head office can read. DataRoad hosts companies from other countries in Portugal and works hand in hand with embassies.
More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950 * or write to sales@dataroad.pt.
*Call to a Portuguese landline.
Chosen by respected and international companies
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