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Rossio Plaza Hotel: high-density Wi-Fi and a managed network

In a hotel, Wi-Fi is a guest service and it is rated in public. The Rossio Plaza Hotel's network has been designed and managed by DataRoad since 2021.

Updated 17 October 20263 min read

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01In 2021, Rossio Plaza Hotel entrusted DataRoad with its complete IT network in Lisbon.
  • 02High-density Wi-Fi with seamless roaming and separate networks for guests and staff.
  • 03After installation, DataRoad manages the hotel’s IT under an annual IT Unlimited contract.
In this article
Rossio Plaza Hotel: high-density Wi-Fi and a managed network

3-minute read · DataRoad

In 2021, Rossio Plaza Hotel in Lisbon entrusted DataRoad - IT Services and Consulting with the hotel’s complete IT network: high-density business Wi-Fi, network infrastructure, a firewall with internet access management and, after installation, ongoing management of all of it under an IT Unlimited contract. The objective was simple: fast, stable Wi-Fi for guests and internal operations without failures.

Project sheet

ItemDetail
ClientRossio Plaza Hotel
SectorHospitality
Year2021
ScopeStructured cabling, business wireless network, firewall and security, servers and infrastructure, IT Unlimited support

The challenge: Wi-Fi is a guest service

In a hotel, Wi-Fi is among the most valued services, for leisure and business travellers alike. It has to serve hundreds of devices at the same time, follow the guest between floors and never expose the hotel’s internal systems.

How the network was designed

High-density Wi-Fi

  • Full coverage Rooms, reception, common areas and back office.
  • Density Capacity for hundreds of devices connected at once.
  • Segmentation Separate, secure networks for guests and staff.
  • Optimised roaming Seamless handover between floors and areas of the hotel.
  • Centralised management Configuration and control of the whole network from a single console.

Network infrastructure

  • Structured network points Prepared and activated.
  • Switching Internal connectivity configured.
  • Scalability A foundation designed to grow with stability.

Managed firewall and internet access

  • Protection Advanced defence against external attacks.
  • Traffic separation Guests, staff and management on distinct segments.
  • VPN Secure remote access.
  • Monitored connection Internet status monitored in real time.

After the project: IT Unlimited managed services

Installation was only the beginning. With the annual IT Unlimited contract, DataRoad became responsible for the hotel’s IT operations:

  • Unlimited support Remote, on-site and by telephone.
  • Monitoring and alerting Early fault detection, with 24/7 monitoring in the Premium 365 plan.
  • Preventive maintenance Ongoing, to avoid downtime.
  • Management Workstations, servers and wireless network.

The result is an engineering team on hand so that no IT problem reaches the guest experience or holds up day-to-day operations.

DataRoad’s experience in hospitality

DataRoad works with boutique hotels, 4 and 5-star hotels, hostels, tourism developments and hotel groups, delivering full-coverage wireless networks, reliable and scalable infrastructure, systems ready for high density, professional support and modernisation consulting. With certifications from several vendors, it delivers stable, secure and highly available projects.

Run a hotel? See our IT services for hotels and our business Wi-Fi with coverage survey, Wi-Fi 6 and Wi-Fi 7 and an isolated guest network.

Other projects

About DataRoad

A premium managed IT services provider (MSP), headquartered in Alfragide, with support across the whole of Portugal. For 11 years it has managed the infrastructure of public bodies, embassies, hotels, clinics and demanding businesses: 232 clients under contract and the Top 5% PME certification, awarded by scoring.pt. In business networks it covers the full cycle, survey, design, certified cabling, switching, firewall and Wi-Fi 6 and Wi-Fi 7 with centralised management and alerting.

Next step: your hotel’s network

Request a site visit and we will send you a no-obligation proposal for Wi-Fi, network and ongoing management. More than 10 workstations · support contract · remote, on-site and telephone support.

Phone: +351 211 459 950 * · Email: sales@dataroad.pt

*Call to a Portuguese landline.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoRossio Plaza Hotel: high-density Wi-Fi and a managed networkCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Industries

One StepAhead of IT.

From a hotel check-in to a clinic’s records: technology tuned to each industry, managed by people who have been there.

  • 0DataRoad security incidents in 11 years
  • Top 5%SMEs · scoring.pt
  • 232clients under management

We do IT right.

DataRoad IT Unlimited

Operational continuity is not luck. It is method and contract.

IT Unlimited reduces risk and shows in writing what changed.

Request a proposal, no commitment →+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone supportNot sure what you need? Talk to the assistant →
Google Business Review 5.0 ★★★★★