Premium 365 in Lisbon: 24/7 managed IT covering nights, weekends and holidays, NOC and on-site engineers, from €1,200/month + VAT. No-commitment proposal.
More than 10 workstations · support contract · remote, on-site and phone support
For decision-makers short on time.
A server that fails on a Saturday, a network that stops on a month-end night, a public holiday with nobody answering: in operations that cannot stop, every hour without IT costs customers and revenue. Premium 365 is DataRoad's IT Unlimited plan that covers nights, weekends and public holidays, with unlimited on-site support and a fixed monthly fee from €1,200 + VAT.
It combines continuous monitoring, immediate remote intervention and engineers on site throughout Greater Lisbon, with a written SLA. DataRoad - IT Services and Consulting is a premium MSP, one of the reference names in Portugal for managed IT services, headquartered in Alfragide with support across the whole country. 24/7 cover exists only in this plan.
Request a Premium 365 proposal · +351 211 459 950 *
| Plan | From (per month + VAT) | Intervention window |
|---|---|---|
| Essential | €395 | Business hours, remote and phone; no on-site visits |
| Premium | €750 | Business hours, unlimited on-site support, immediate response to critical issues |
| Premium 365 | €1,200 | 24/7: nights, weekends and public holidays, remote and on site |
The final price depends on the number of workstations, servers, network size, printers, NAS and critical systems. Full details in service levels (SLA) by plan and in the IT Unlimited model.
Chosen by respected and international companies
![MUN[it]](/assets/img/logos-c/munit.webp "MUN[it]"){kind=small}
★★★★★ 5,0 · 52 Google reviewsOn-site visits throughout Greater Lisbon: Lisbon, Parque das Nações, Oeiras, Cascais, Amadora, Sintra, Loures, Odivelas, Almada, Barreiro, Setúbal and Vila Franca de Xira. Immediate remote support across the whole country and for companies with teams in Europe and the US.
Yes. Premium 365 provides continuous cover under SLA, including nights, weekends and public holidays, with remote, phone and on-site intervention. It is the only IT Unlimited plan with 24/7 cover: Essential and Premium operate during business hours, with immediate response to requests within those hours.
Premium 365 starts at €1,200 per month + VAT. The final price depends on the number of workstations, servers, network size, printers, NAS and critical systems covered. The proposal follows a no-commitment assessment and comes with a fixed monthly price and the scope described in writing.
Yes. In Premium 365, on-site support is unlimited and covers all of Greater Lisbon, including nights, weekends and public holidays. Most requests are resolved immediately through secure remote access; an engineer goes on site when the cause is physical, such as a server, a switch or a workstation.
No. The contract is annual, renews automatically and can be ended with no lock-in. It is the same model across all IT Unlimited plans, and it lets you start on Premium 365 or move up to it when your operation requires it.
Yes, with a planned transition. We inventory the infrastructure, collect access details and documentation and switch on monitoring before taking over, so the team is never left a day without support. The previous provider only steps away once the handover is complete and validated.
Premium 365 suits companies whose operation continues outside business hours, such as hotels, clinics, logistics, retail with extended hours or teams working across other time zones. If a weekend outage costs customers or revenue, this is the right plan; otherwise, Premium is usually enough.
Service provided exclusively under an IT Unlimited contract; we do not carry out one-off jobs or sell standalone equipment. One Step Ahead of IT.
More than 10 workstations · support contract · remote, on-site and phone support.
Talk to DataRoad · +351 211 459 950 * · sales@dataroad.pt
*Call to a Portuguese landline.
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Partners and certifications
DataRoad · Cloud and Microsoft 365
Microsoft 365 and cloud managed as critical infrastructure: protected accounts, reviewed licences and data backed up off-site.
We do IT right.
We organise your cloud environment securely and without interruption.
More than 10 workstations · support contract · remote, on-site and phone support
DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.
