Nicola Rossio Hotel: Wi-Fi that copes with a full house

Wi-Fi has become one of the criteria that weighs most in the rating a guest gives a stay. And the same infrastructure serves reception, back office and management systems. In a building that is hard to work in and with high occupancy, that demands three things: signal everywhere, capacity for many devices at once and total separation between users.

• Capacity Business Wi-Fi sized for large concentrations of devices.
• Separate networks One for management, one for staff, one for visitors.
• Authentication Guests and staff each join their own network, with controlled access.
• A difficult building Solutions designed for each building, with signal in rooms, common areas, reception and back office.
• Tuning Configuration refined for high stability and throughput.
• Perimeter security A managed firewall and advanced internet access rules.

The hotel now has a fast, stable network ready to grow, one that handles occupancy peaks, whether leisure tourists or business travellers.

At Rossio Plaza Hotel, DataRoad is responsible for the day-to-day running of all IT, under an annual IT Unlimited unlimited support contract:

• Servers Monitored and maintained.
• Wi-Fi Wireless network under management.
• Internet An uninterrupted connection.
• Users Workstation support.
• Printers Support for the print fleet.
• Information systems Continuous operation.

The service includes real-time alerting, availability and performance reports and unlimited remote and on-site support. 24/7 cover exists only on the Premium 365 plan.

Because in a hotel the network is critical infrastructure. When it goes down, reception, rooms and management all go down at once. An MSP prevents the failure rather than repairing it:

• The right scale Networks for hotels of any size, ready for hundreds of devices.
• Signal throughout the building Rooms, common areas, reception, back office.
• Protected perimeter a firewall managed by DataRoad.
• Remote management Remote diagnostics and changes, immediate response.
• Redundant internet High availability on connections.

In hospitality, DataRoad combines cabling and network infrastructure, business Wi-Fi for hotels, cybersecurity, a managed service desk, IT estate management and consultancy, with networking, hotspot and managed services projects already delivered at several properties.

DataRoad thanks Nicola Rossio Hotel and Rossio Plaza Hotel for the trust they have placed in our consultancy, monthly support, Wi-Fi installation and maintenance, and network and security management. The commitment is the same at both properties: technical rigour, performance and reliability.

A premium MSP headquartered in Alfragide with support across the whole country. For 11 years it has managed infrastructure for hotels, embassies, clinics, public bodies and demanding companies, with certified engineers and the IT Unlimited model. It has 232 clients under contract and the Top 5% PME distinction, according to scoring.pt.

In business networks, DataRoad handles the entire cycle: on-site survey, design, certified structured cabling, switching, firewall and Wi-Fi 6 or Wi-Fi 7 with central management and alarms. Our work with eight public bodies and the rules of public procurement is covered in managed networks and IT for the public sector.

• RTP, Técnico, Faculdade de Medicina de Lisboa and SSAP: DataRoad's 24 public contracts
• IT audit for France Affiches at two sites in the Paris region
• Why embassies and international organisations choose DataRoad
• DataRoad in five languages for international clients

See also our client projects and latest news.

Discover our work in managed IT and networks for hotels. Request a no-commitment proposal.

More than 10 workstations · support contract · remote, on-site and phone support. Call +351 211 459 950 * or write to sales@dataroad.pt.

*Call to a Portuguese landline.