Can payments and customer Wi-Fi run at the same time?
Yes, because the traffic is separated by VLAN. Tills and card terminals have a dedicated, stable connection, and customer Wi-Fi is isolated on a guest network with no access to operations. A spike in public use does not affect the speed or the security of payments.
Do you install video surveillance?
Yes. The network is prepared for IP cameras from the design stage, with its own segment and PoE power, and DataRoad supports the installation of video surveillance systems. Cameras are kept separate from the tills and the public Wi-Fi, with recording and controlled remote access.
Do you work with chains and franchises?
Yes. The installation is standardised across stores and management is central, which simplifies support for multiple units. Every new store opens with the same network, security and Wi-Fi configuration as the previous ones, and the support team knows them all.
Can everything be ready before opening?
Yes, as long as the network is planned together with the fit-out and the opening date. Cabling, rack, Wi-Fi and terminals are handled at the right stages of the works, so that tills and payments work on the first day the doors open.
What if the network fails mid-service?
The store is covered by the support contract, with immediate remote support. On-site support is unlimited from the Premium plan upwards; Essential is remote and phone only. Nights, weekends and public holidays are covered only in Premium 365, which matters for restaurants with extended hours.
How much does a managed network cost?
Ongoing management is part of the IT Unlimited contract, with plans from €395 per month + VAT for Essential and from €750 for Premium, with unlimited on-site support. The installation project is quoted after the technical visit, at a fixed price. Annual contract and no lock-in.