Nobody approves overtime to wait for Outlook, yet that is what a slow estate costs: for a team of 30, around €23,600 a year.
More than 10 workstations · support contract · remote, on-site and phone support
For decision-makers short on time.
Nobody approves overtime to wait for Outlook, yet that is what your company pays for when the estate is slow. In our model, a quarter of an hour wasted a day represents around €790 per employee per year; a team of 30 burns through close to €23,600. IT estate management by an MSP cuts that cost at source and, along the way, gives people tools that match the work you ask of them.
There is no alarm, no outage, no ticket. Slow equipment just subtracts minutes, silently, from each person. Because that paid, unproductive time has no invoice attached, it stays off the radar, and the amount accumulated over a year is often enough to renew the computers.
Basis of calculation, using public data:
| Step | Value |
|---|---|
| Average monthly pay (INE, 2025) | €1,694 gross |
| Annualised (×12) | ≈ €20,330 |
| With 23.75% employer social security | ≈ €25,160 |
| Actual hours (220 days × 8 h) | 1,760 |
| Cost per hour | ≈ €14.30 |
| 15 min/day | €3.57/day → ≈ €786/year |
Scaled by team size:
| Team | 5 min/day | 15 min/day | 30 min/day |
|---|---|---|---|
| 1 person | €262 | €786 | €1,572 |
| 10 people | €2,620 | €7,860 | €15,720 |
| 30 people | €7,860 | €23,580 | €47,160 |
| 50 people | €13,100 | €39,300 | €78,600 |
Illustrative annual figures (INE 2025 average, 23.75% employer contribution, 1,760 h). They exclude lost revenue; with above-average pay, they rise.
Fifteen minutes sounds like an exaggeration? Count the sluggish start-up, the attachment that freezes email, the video call that stalls, the network folder that will not open and the 4pm reboot. The total adds itself up.
A structured survey starts with the IT estate audit checklist.
A great deal. On day one, a slow laptop with no software or credentials tells a new hire that nobody prepared for them. That is not the message HR wants to send.
After that, daily irritation builds up. Equipment, chairs and office all weigh on the experience of work; talented people with alternatives notice. Fast computers and a helpdesk that answers are already part of the employee value proposition.
And there is the risk side: when asking for help is not worth it, people improvise: USB sticks, personal Dropbox, email forwarded to their phone. The work gets done, but data exposure grows.
You move from "fix it when someone complains" to "fix it before anyone notices":
Slowness is the quiet version of the problem; the loud version is a total outage, which has also been costed: the cost of one hour of downtime with 20 workstations.
Reltio by SAP (data software, headquartered in the USA, with an office in Lisbon) has an IT Unlimited contract with DataRoad. Environment: 40 MacBook Pros, 35 Dells, 125 structured network points and Cisco Meraki for firewall, switching and Wi-Fi.
Two platforms mean twice the configurations and patch lists; without method, the cost doubles. With continuous maintenance and the office network under management, everything is followed proactively. DataRoad is an Apple Technical Partner and treats Mac and Windows with the same rigour, see IT for businesses using Apple and the Reltio by SAP case study.
A slow computer costs around €790 per person per year if it wastes 15 minutes a day, in paid time alone. Measure it in your company: ask how long people wait at start-up and during the day.
On recent machines, an SSD and extra memory are usually enough. Without Windows 11 compatibility or after many years of heavy use, replacing is cheaper than continuing to lose time.
Largely, yes: patches up to date, disk space reclaimed, useless software removed and alerts before failure. The rest is solved with planned renewal.
Yes. As an Apple Technical Partner, it manages Apple and mixed estates under IT Unlimited contracts.
We audit every computer (age, storage, memory, Windows 11 compatibility, patches) and deliver a prioritised plan: what to optimise, what to replace, and when. Request a no-commitment proposal.
More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950 * or write to sales@dataroad.pt.
*Call to a Portuguese landline.
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