HD Duecitânia: hotel Wi-Fi in Penela, managed remotely

HD | Duecitânia is a contemporary design hotel inspired by Roman heritage, set in natural surroundings beside the River Dueça. As well as its rooms, it has a restaurant, bar and spa, spaces with different uses where the connection has to be equally consistent.

In hospitality, Wi-Fi is now a basic guest expectation and feeds directly into how the stay is rated. In a building with several areas and natural surroundings, coverage cannot be left to chance. Find out more about the hotel on the official HD | Duecitânia Design Hotel website.

• Professional Wi-Fi network Internet access across the whole hotel, for guests and staff.
• Remote management Adjustments and incident resolution without waiting for a site visit.
• Remote maintenance Technical support focused on service continuity.
• Monitoring and access logging Visibility of usage and network status.

The result is a more resilient infrastructure that is easier to manage, with less downtime and a consistent level of service throughout the year.

A hotel lives with peaks: check-ins, events, weekends and high season, with dozens of smartphones, tablets and laptops at the same time. Monitoring allows DataRoad to:

1. Detect faults early: anomalies identified before guests complain.
2. Anticipate degradation: saturation, interference and dead zones dealt with in time.
3. Act without travelling: most fixes are made immediately, remotely.
4. Follow occupancy: the network adjusted to periods of peak demand.

To maintain performance after installation, DataRoad offers IT Unlimited, a proactive managed services model:

• Monitoring Of the infrastructure and critical services.
• Alerting For faster detection and response.
• Reporting Technical and operational.
• Ongoing support Remote, on-site and telephone, to maintain stability.

In a hotel, the connection is a service provided to the guest. That is why management has to be continuous and proactive.

• Ouro Rossio Hotel: 30 Wi-Fi points, 55 cameras and firewall
• Six hotels in Restauradores and Rossio with IT managed by DataRoad
• SSAP: 56 Wi-Fi 7 points in three cities through a public tender
• SSAP: business wireless network with 14 access points in Lisbon

More in case studies and news and projects. If you run a hotel, see managed networks and IT for hospitality.

• Business Wi-Fi Coverage studies, Wi-Fi 6 and Wi-Fi 7, isolated guest network and centralised management.
• Structured cabling Design, installation and certification.
• Managed firewalls Perimeter protection and secure remote access.
• Managed helpdesk Tickets and defined response times.
• IT for the public sector Experience with eight public bodies.

A premium MSP headquartered in Alfragide with support throughout Portugal, specialising in IT networks, business Wi-Fi, security and IT estate management. For 11 years it has managed the infrastructure of public bodies, embassies, hotels and clinics, with 232 clients under contract and the Top 5% PME certification awarded by scoring.pt. DataRoad thanks HD | Duecitânia Design Hotel for its trust.

Installation and optimisation of the wireless network, remote management, monitoring and reporting under a managed services contract. Request a no-obligation technical survey.

More than 10 workstations · support contract · remote, on-site and telephone support

+351 211 459 950 * · sales@dataroad.pt

*Call to a Portuguese landline.