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Velv by OnRising: 90 workstations in managed IT

When your product is software for overseas clients, unstable Wi-Fi is a commercial risk. In 2023, Velv by OnRising handed 90 workstations to DataRoad's management.

Updated 17 October 20263 min read

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01In 2023 Velv by OnRising handed DataRoad the IT management of 90 workstations.
  • 02Annual IT Unlimited contract: firewall, Wi-Fi, servers, printing, internet and users.
  • 03Unlimited remote and on-site support, alerting and availability reporting.
  • 04A nearshore software house with offices in Lisbon, Porto and Rio de Janeiro.
In this article
Velv by OnRising: 90 workstations in managed IT

When a company's product is software for international clients, a poorly managed firewall or unstable Wi-Fi stops being an internal problem: it becomes a commercial risk. It was with that standard in mind that Velv by OnRising, a nearshore software house with offices in Lisbon, Porto and Rio de Janeiro, chose DataRoad - IT Services and Consulting in 2023. The annual IT Unlimited contract covers 90 workstations and all the infrastructure behind them.

Contract summary

ClientVelv by OnRising
ActivityNearshore software development
Year2023
Workstations managed90
ScopeCorporate Wi-Fi, firewall and security, servers and infrastructure, IT Unlimited management

Who is Velv by OnRising?

One of Portugal's leading names in nearshore software development, with 200 professionals in a multicultural team and information systems consultancy for several European markets. It also stands out for its diversity:

  • 60% Of its leadership is female.
  • 15% Of programming roles are held by women.
  • 45% Of its client portfolio is international.

Why can a software house not afford fragile IT?

Velv's clients assess the security of those writing their code. Network, firewall and workstations must match the standard of what the company delivers. An incident in the internal infrastructure would be an incident in the client relationship.

Which responsibilities moved to DataRoad?

Perimeter and connectivity

  • Managed firewall Maintenance, rules and security for the whole network.
  • Corporate Wi-Fi A wireless network under constant supervision.
  • Internet access Connections monitored and managed.

People and systems

  • Support for the 90 workstations Continuous user support.
  • Servers Administration of internal servers and systems.
  • Printing Devices and their integration into the network.
  • Unlimited support Remote and on site, with immediate response to incidents.

Anticipation

  • Advanced alerting: faults detected before they hold the team up. 24/7 monitoring exists only on the Premium 365 plan.
  • Reports: availability and performance reported continuously.

What does the company gain from this model?

  • One partner for everything Network, security, servers and users on the same contract.
  • Fixed cost A predictable monthly fee, with no hours counted.
  • Prevention instead of reaction Preventive and corrective maintenance included.
  • Visibility Availability figures instead of impressions.

For Velv, this means operating efficiently and securely, with no technology interruptions weighing on its deliveries.

DataRoad says thank you

We thank Velv for its trust in our consultancy, network management and managed IT services. The commitment is simple: availability, security and performance without failures.

Who is DataRoad?

A premium Portuguese MSP with 11 years in the market, 232 clients under contract and the Top 5% PME distinction from scoring.pt. From Alfragide, we support companies across Portugal: public bodies, embassies, hotels, clinics and demanding businesses. In networks we cover the full cycle, from survey to certified cabling, switching, firewall and next-generation Wi-Fi with a central console.

Other clients who trust DataRoad

Next step: your team working without interruptions

We survey your infrastructure and present a no-commitment proposal.

More than 10 workstations · support contract · remote, on-site and telephone support. Call +351 211 459 950 * or write to sales@dataroad.pt.

*Call to a Portuguese landline.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoVelv by OnRising: 90 workstations in managed ITCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Managed IT for business

One StepAhead of IT.

Technology that works quietly, so your team works without interruptions. Engineering precision in every request.

  • 11years in business, since 2015
  • 15+IT vendor certifications
  • 232clients under management

We do IT right.

DataRoad IT Unlimited

Operational continuity is not luck. It is method and contract.

IT Unlimited reduces risk and shows in writing what changed.

Request a proposal, no commitment →+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone supportNot sure what you need? Talk to the assistant →
Google Business Review 5.0 ★★★★★