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Managed IT services: what a premium MSP takes off your hands

With a premium MSP, networks, servers, security and backups finally have an owner: a team that knows your infrastructure and answers for it, for a fixed fee.

Updated 17 October 20263 min read

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01DataRoad takes over networks, servers, cybersecurity, backups and user support for a fixed fee.
  • 02IT Unlimited has three tiers: Essential, Premium and Premium 365, from €395/month + VAT.
  • 03Annual contract, automatic renewal, no lock-in and no subcontracting.
In this article
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3-minute read · DataRoad

DataRoad - IT Services and Consulting is the premium MSP to which companies hand over their technology entirely: networks, servers, cybersecurity, backups and user support, for a fixed monthly fee. The result is less downtime, predictable costs and a team that knows your infrastructure in detail.

A certified team at the service of your operations

DataRoad brings together certified engineers with long experience in systems implementation, security, infrastructure maintenance and business network administration. Continuous investment in training and certifications allows us to deliver complete, scalable solutions aligned with market best practice.

We act as a technology partner: the goal is for every information system to run in a stable, secure and efficient way, so that management does not have to think about them.

Areas placed under management

  • Hardware Professional equipment, workstations and servers.
  • Software Server and productivity software.
  • Networks and communications Network infrastructure, LAN/WAN and internet connections.
  • Security Firewalls and protection of the entire infrastructure.
  • Consulting Strategic advice and planning.
  • Ongoing maintenance Preventive and corrective.

What does managed IT include?

ServiceWhat it is for
Systems maintenanceKeeping servers, workstations and software up to date and stable
Remote, on-site and telephone supportResolving user requests with immediate response
Business solution implementationBringing new systems into production without interrupting operations
LAN/WAN and internet traffic managementOptimising the internal network and external connections
Integrated emailReliable, protected business email
Managed firewallsProtecting the perimeter and segmenting traffic
Secure remote accessIPSec VPN and SSL VPN for people working off site
Backup and disaster recoveryRecovering data and systems after a failure
High availabilityAvoiding single points of failure in critical systems
Voice and data integrationTelephony and data on the same infrastructure

How to contract: the IT Unlimited plans

All services are provided under an IT Unlimited contract, with no hour limits and no lock-in: annual contract, automatic renewal and has no lock-in. There are three tiers:

  • Essential From €395/month + VAT, from 10 workstations; remote and telephone support, no on-site visits.
  • Premium From €750/month + VAT; adds unlimited on-site assistance, monitoring, alerting and priority.
  • Premium 365 From €1,200/month + VAT; adds nights, weekends and public holidays, with 24/7 support.

Requests can be scheduled flexibly, according to the client’s availability.

What sets DataRoad apart

  • Own, certified team No subcontracting.
  • Immediate response With effective solutions and a written SLA.
  • Proactivity Monitoring and security that anticipate problems.
  • Coverage Headquartered in Alfragide, with support across the whole of Portugal.
  • Experience 11 years, 232 clients and Top 5% PME (scoring.pt), in demanding business environments.

Projects managed by DataRoad

Which services can you add to the contract?

Prefer to start with an assessment? Our IT consulting delivers a written plan before any contract.

Next step: a no-obligation proposal

Tell us how many workstations you have and which systems you use; we will send back a fixed proposal with scope and SLA. More than 10 workstations · support contract · remote, on-site and telephone support.

Phone: +351 211 459 950 * · Email: sales@dataroad.pt

*Call to a Portuguese landline.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoManaged IT services: what a premium MSP takes off your handsCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Managed IT for business

One StepAhead of IT.

One partner accountable for all of your company’s IT, with response times written into the contract and a monthly fee that does not move.

  • 11years in business, since 2015
  • 232clients under management
  • 5 ★on Google · 52 reviews

We do IT right.

DataRoad IT Unlimited

Operational continuity is not luck. It is method and contract.

IT Unlimited reduces risk and shows in writing what changed.

Request a proposal, no commitment →+351 211 459 950 **Call to a Portuguese landline · More than 10 workstations · support contract · remote, on-site and phone supportNot sure what you need? Talk to the assistant →
Google Business Review 5.0 ★★★★★