Managed IT for SMEs in Greater Lisbon: immediate remote support, an on-site engineer when needed, written SLA and fixed monthly fee. No-obligation proposal.
More than 10 workstations · support contract · remote, on-site and phone support
For decision-makers short on time.
When the invoicing printer stops or the reception switch dies, every hour waiting for an engineer costs sales and patience, and every one-off visit arrives on an invoice nobody planned for. DataRoad - IT Services and Consulting, one of Portugal's reference providers of managed IT services, resolves remotely first, immediately in most cases, and sends an engineer to your company in Greater Lisbon when the problem needs hands on site. Workstations, network and Wi-Fi, servers, printing and Microsoft 365 in one contract, with a written SLA and a fixed monthly fee.
Compare the plans in IT Unlimited.
| Area | Typical cases |
|---|---|
| Computers | Laptops, desktops and peripherals diagnosed and repaired, parts replaced |
| Network and Wi-Fi | Broken cable, failing switch, an area of the office with no signal |
| Printing | Multifunction printers, scanners and other office equipment |
| Servers and NAS | Shared folders, permissions, backups |
| Microsoft 365 | Accounts, migrations, email and Teams |
| New equipment | Workstations and software delivered configured and ready |
Throughout Greater Lisbon, from our Alfragide headquarters: Oeiras, Amadora, Sintra, Cascais, Odivelas, Loures, Vila Franca de Xira, Almada, Barreiro, Setúbal, Parque das Nações and the city of Lisbon. In the rest of Portugal, support is provided with immediate remote assistance.
Channels and helpdesk in detail: user support for businesses. To build or renew your network, see the cabling and Wi-Fi of a Panike warehouse.
Chosen by respected and international companies
![MUN[it]](/assets/img/logos-c/munit.webp "MUN[it]"){kind=small}
★★★★★ 5,0 · 52 Google reviewsThe engineer arrives within the time set in the written SLA, which depends on the plan and the urgency of the request. Before that, DataRoad almost always resolves the issue remotely, immediately. Site visits are reserved for what needs physical presence, such as cabling, faulty equipment or a new installation.
IT Unlimited Premium, with unlimited site visits in Greater Lisbon, costs from €750 per month + VAT. Premium 365 adds nights, weekends and public holidays, from €1,200. Essential, from €395, is remote and telephone only. The final price depends on the number of workstations and is fixed in a written proposal.
Yes, DataRoad serves SMEs with more than 10 workstations, with the plan matched to the size and criticality of the operation. A clinic, a law firm or a shop with a warehouse have different requirements, and the proposal reflects that. Below that threshold we cannot guarantee the service level we promise.
No, DataRoad works only under an IT Unlimited contract and takes over the whole environment. We do not do one-off call-outs, subcontracting or standalone equipment sales. That model is what lets us know your installation, prevent faults through monitoring and arrive on site already knowing what to expect.
Yes, DataRoad replaces your current provider with a planned transition and no service interruption. We take inventory, collect access and documentation and only then take over operations. The contract is annual and no lock-in, so the change can be prepared calmly.
Request a no-obligation proposal.
More than 10 workstations · support contract · remote, on-site and telephone support.
Call +351 211 459 950 * or write to sales@dataroad.pt.
*Call to a Portuguese national landline.
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Partners and certifications
DataRoad · Managed IT for business
One partner accountable for all of your company’s IT, with response times written into the contract and a monthly fee that does not move.
We do IT right.
Documentation, inventory and one contact who answers for everything.
More than 10 workstations · support contract · remote, on-site and phone support
DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.
