Managed IT and networks for clinics and practices in Lisbon

Yes, on the technical side: access control, encryption, backups and policies for processing health data. Legal responsibility remains with the data controller, but DataRoad provides the technical foundation and the documentation to demonstrate it. The same measures bring the clinic closer to the practices required by NIS2.

Yes. We support the installation, updating and running of most clinical management and invoicing software used in Portugal, and we speak directly to the software vendor when the problem is on their side. The clinic no longer acts as go-between and has a single contact for its technology.

We respond immediately by remote access and telephone and, when needed, with a technician on site. On Premium and Premium 365, on-site support is unlimited, with travel included. For clinics open at night, at weekends or on public holidays, Premium 365 is the only plan that covers those periods.

Yes: automatic daily copies, stored off site and tested with real restores, with a written recovery plan. If a server fails or an attack encrypts the files, management already knows what will be recovered and from which date, instead of finding out on the day.

IT Unlimited starts from €395 (Essential), €750 (Premium) or €1,200 (Premium 365) per month + VAT, for a defined scope and without counting requests. Essential is remote and telephone only; for a clinic, where an on-site fault cannot wait, we recommend Premium. The contract is annual and no lock-in.

With clinics with more than 10 workstations, from single-specialty practices to multi-specialty medical centres, always under an IT Unlimited contract and directly with the clinic. We do not carry out one-off jobs or sell stand-alone equipment: we take responsibility for all of the clinic's technology.