Car rental firm: four offices under one managed network contract

• Sector Car rental, businesses and offices.
• Year 2023.
• Sites 4 offices in Portugal.
• Scope Business Wi-Fi, firewall and security, video surveillance, servers and infrastructure, IT Unlimited support.

Four locations far apart, all running continuously and all dependent on the same systems. Managing each with different solutions would have multiplied failures and response times. The company needed a single standard and someone accountable for every site.

• Lisbon Parque das Nações, the Expo area.
• Camarate.
• Faro.
• Porto.

• Workstations Continuous user support.
• Corporate wireless network Management and maintenance at all four sites.
• Servers and internal systems Administration.
• Printing and internet Management of connectivity and devices.
• Advanced alerting Incidents detected before they reach the counter; 24/7 monitoring available on the Premium 365 plan.
• Unlimited remote support With fast intervention.
• Reporting Detailed system availability reports.

The intended result was simple to measure: fewer failures, less downtime and productive teams in every office.

A leading leisure car rental company, with more than 10 years in business and a fleet of more than 3,000 vehicles. Beyond Portugal, it operates in Romania (Bucharest, Cluj-Napoca, Craiova, Iasi, Sibiu, Timisoara and Bacau) and in Hungary, in Budapest.

An operation this demanding needs a solid IT partner behind it. That was the choice made in 2023.

The Premium and Premium 365 plans combine:

• Continuous monitoring With alerts and immediate anomaly detection.
• Ongoing Availability reports.
• Maintenance Preventive and corrective.
• Unlimited remote and on-site support With call-outs included.
• Extended cover Nights, weekends and public holidays only on Premium 365.

Essential, from 10 workstations, is remote and telephone only. Prices from €395, €750 and €1,200/month + VAT.

Because a single partner with a certified team, specialist knowledge and certifications from leading manufacturers replaces several suppliers. DataRoad manages computer networks, firewalls and security, networking and infrastructure, service desk and IT estates, and provides IT consultancy: all as a premium MSP, under one contract.

• 24 public IT and network contracts for SSAP, RTP, the Lisbon Faculty of Medicine and Instituto Superior Técnico
• France Affiches: IT audit across two Paris locations
• Embassies and international organisations with DataRoad in Portugal
• The DataRoad website in five languages for international companies

See our success stories and DataRoad news.

• Managed IT for companies in Lisbon: a fixed fee, with no surprises on the invoice.
• IT Unlimited: unlimited requests, monitoring and alerts.
• Managed service desk: tickets and defined response times.
• Structured cabling: design, installation and certification.
• Business Wi-Fi: site survey, Wi-Fi 6 and Wi-Fi 7, isolated guests, central management.
• Managed firewalls: perimeter and secure remote access.
• IT for the public sector: eight public bodies and public procurement.

DataRoad is a premium MSP headquartered in Alfragide, with support across the whole of Portugal, 11 years in the market, 232 clients under contract and the Top 5% PME distinction (scoring.pt). We carry out the assessment and deliver an IT Unlimited proposal with no commitment.

More than 10 workstations · support contract · remote, on-site and telephone support. +351 211 459 950 * · sales@dataroad.pt

*Call to a Portuguese landline.