One Step Ahead of IT. We do IT right.

DataRoad - IT Services and Consulting

Wi-Fi for hotels and short-term rentals in Lisbon: managed

Wi-Fi for hotels and short-term rentals in Lisbon: signal in every room, a branded portal and the PMS on an isolated network. No commitment.

More than 10 workstations · support contract · remote, on-site and phone support

At a glance

For decision-makers short on time.

  • 01Wi-Fi designed from a radio survey, with signal in rooms, corridors and common areas.
  • 02A guest portal with the property's brand and seamless roaming.
  • 03PMS and billing on a network isolated from the guest network.
  • 04Network managed and monitored by DataRoad under IT Unlimited; 24/7 only on Premium 365.

A three-star review because of the Wi-Fi costs more bookings than any campaign can win back, and every complaint at the front desk is staff time lost. DataRoad - IT Services and Consulting designs, installs and manages Wi-Fi networks for hotels, hostels, guest houses and short-term rentals in Lisbon: a strong signal in every room, a login portal with your brand, seamless roaming, and the PMS and billing on an isolated network. Remote monitoring spots faults before a guest walks down to reception.

Why do guests complain about the Wi-Fi?

It is almost never the speed contracted from the carrier. There are three real causes: a network sized wrongly for occupancy, access points in the wrong place and guests sharing the same network as the hotel's systems. A well-designed business wireless network eliminates all three at once.

What is included in your property's Wi-Fi network?

RequirementHow we solve it
Signal in every roomAPs positioned from a radio survey, including corridors and social areas
Arrival experienceCaptive portal in the property's branding
Operational securityPMS, billing and internal devices on a separate network
MobilityContinuous roaming from the room to the restaurant
Full houseSized for several devices per guest
PreventionRemote monitoring and correction before the complaint

How long does it take and how does the work run?

  1. On-site measurement: technical visit and needs analysis; see the Wi-Fi site survey.
  2. Design and quotation: point plan, materials and a fixed price.
  3. Installation: tidy execution, planned not to disturb check-ins or occupied rooms.
  4. Handover: testing, certification, documentation, warranty and post-installation follow-up.

Why hand your hotel network to DataRoad?

  • Proven scale: More than 138 sites and 1321 Ubiquiti devices under DataRoad management.
  • Cabling and equipment certified To standard.
  • Complete dossier: Diagrams, labels and certification reports.
  • Deadlines met: Realistic planning and handover on the agreed day.
  • A design fitted To the building, the expansion plan and the budget.
  • A single point of contact: From project to day-to-day operation.

5.0 on Google from 52 reviews, Top 5% PME according to scoring.pt and 11 years without a security incident at DataRoad. For the full picture, read about managed IT for hospitality.

Chosen by respected and international companies

Garcia, GarciaGuestUNMQ DigitalMinistério PúblicoVentaskETISMEGReltio by SAPRestreamVelvEscola Nacional de Saúde PúblicaCircuito EstorilSyoneCreative MindsInstituto Superior TécnicoRTPUniversidade Católica PortoUniversidade Católica PortuguesaFaculdade de Medicina de LisboaUniversidade de LisboaClínica MulherPresidência da RepúblicaESELUpMUN[it]STENEmbajada de España en PortugalNBCC ConsultingInstituto dos Registos e do NotariadoVila GaléBe Poet Baixa HotelBe Hotel LisboaRossio Plaza HotelServiced Apartments Boavista PalaceMitrelliJunta de Freguesia de Massamá e Monte AbraãoInsidepurpleUniveteColégio MinervaPTR Pharma ConsultingInfocapitalHD Duecitânia Design HotelYunit ConsultingMyWindowArqsizeAxiaVestasContinentalGRENKEBaker TillyVINCI AirportsANA Aeroportos de PortugalE.LeclercUriachbeqomNewhotel SoftwareeasyHotelOuro Rossio HotelNicola Rossio HotelClínica LambertBanco do BrasilBoostUphillHole19Ambassade de France au PortugalU.S. Embassy PortugalEmbaixada da Arábia SauditaEmbassy of CyprusPanikeAugusta LabsIGASSISPorta da Frente Christie’sonRisingFresh DesignGesto EnergyBernerQuatenusSegurança SocialCâmara Municipal do MontijoWi-Fi for hotels and short-term rentals in Lisbon: managedCiphraCentury 21Hotel Solar PalmeirasSINCTAAPCTAVarandas de Lisboa★★★★★ 5,0 · 52 Google reviews

Only in Lisbon, or elsewhere in the country too?

Headquarters in Alfragide and support across the country. In Greater Lisbon we go on site in Lisbon and Parque das Nações, Oeiras, Cascais, Sintra, Amadora, Odivelas, Loures, Vila Franca de Xira, Almada, Barreiro and Setúbal. Remote support is immediate anywhere in Portugal and also for companies in Europe and the US.

Frequently asked questions about Wi-Fi for hotels and short-term rentals

Is there a solution for a Pombaline building or thick walls?

Yes, a Pombaline building can be covered, provided the network is designed from a rigorous radio survey. Thick walls absorb the signal, so they call for more access points, well placed, rather than more powerful equipment. The number and position of each point are set in the survey, before the quote, so coverage in every room is guaranteed by design.

Can guests reach the hotel's systems?

No, the guest network is isolated from the property's internal network. The PMS, billing, cameras and front-desk equipment sit on a separate network, without either one losing performance. This separation protects customer and payment data and is one of the first things we check when we take over an existing network.

Can I customise the Wi-Fi login page?

Yes, the login portal is configured with your property's logo and identity. Guests connect through a page carrying your brand instead of a generic manufacturer screen. Access conditions and the welcome text are agreed with you during the project and can be adjusted later, under the network management contract.

Will the network cope at full occupancy?

Yes, the network is sized for high density, allowing for several devices per guest and full common areas. The calculation starts from maximum occupancy, not the average, which keeps things stable on sold-out nights and during events. Monitoring shows the load on each access point and lets us reinforce areas before complaints arise.

Who maintains the network after installation, and on what terms?

DataRoad maintains and manages the network it installs, always under an IT Unlimited contract, with remote monitoring and proactive intervention. The contract runs for one year, renews automatically and has no tie-in. Properties that need cover at night, at weekends and on public holidays choose Premium 365, the only plan with 24/7 support.

Further reading

Next step: a coverage study for your property

We install and manage the network under contract; we do not do one-off jobs or sell stand-alone equipment. Request a no-commitment proposal.

More than 10 workstations · support contract · remote, on-site and phone support. Call +351 211 459 950 * or write to sales@dataroad.pt.

*Call to a Portuguese landline.

Numbers you can verify

11years in business
232clients
< 10 minaverage response time
15+IT vendor certifications
10+Countries with clients supported
5.0 ★52 Google reviews
Transparency

What many providers hide, we publish.

  • Prices upfrontEssential from €395/month + VAT, Premium from €750 and Premium 365 from €1,200.
  • No lock-inAnnual contract, no lock-in and no joining fees.
  • Everything in writingWhat is included, the scope and the price, before you sign.
  • Support without counted hoursRemote and phone in every plan; on-site support from Premium.

Partners and certifications

Apple Technical PartnerUbiquitiUniFi Partner ProgramMicrosoftMicrosoft Partner NetworkMicrosoft AzureFortinetCiscoCisco MerakiSophosESETVMwareDell Technologies PartnerHewlett Packard EnterpriseHPE Aruba NetworkingLenovoSynologypfSenseNetgateAcronisPalo Alto NetworksMikroTikRuckusNetgearBitdefenderMcAfeeSymantecRed HatAWSGoogle CloudGoogle PartnerSeagateAPCEatonSnomDahua

DataRoad · Industries

One StepAhead of IT.

From a hotel check-in to a clinic’s records: technology tuned to each industry, managed by people who have been there.

  • 11years in business, since 2015
  • 0DataRoad security incidents in 11 years
  • PT · EU · USremote and on-site support

We do IT right.

Contact

What would one day without systems cost your company?

Request a risk assessment, no commitment.

Phone+351 211 459 950 **Call to a Portuguese landline
HeadquartersAvenida dos Moinhos 12 B, 2610-119 Alfragide, Portugal

More than 10 workstations · support contract · remote, on-site and phone support

DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.

Your details are used only to reply to your request.