Check before you sign: 11 years, 232 clients, Top 5% PME (scoring.pt), contractual SLAs and an in-house team. Request a no-commitment assessment.
More than 10 workstations · support contract · remote, on-site and phone support
For decision-makers short on time.
The wrong IT partner reveals itself late: at the first serious outage, in the backup that will not restore, in the contract that names no one responsible. DataRoad - IT Services and Consulting, one of Portugal's reference providers of managed IT services, shows the evidence before you sign: 11 years, 232 clients, Top 5% PME (source: scoring.pt) and service levels written into the contract.
Headquartered in Alfragide, with support across Portugal and international clients in Portugal, Europe and the US. Request a no-commitment assessment · See real projects
| Item | Value | Where to check |
|---|---|---|
| In business | Since 2015, 11 years | Commercial registry |
| Client base | 232 clients, from SMEs to international groups | Published cases and testimonials |
| Distinction | Top 5% PME | scoring.pt |
| Reviews | 5.0 from 52 reviews | Google Business Profile |
| Ubiquiti under management | More than 138 sites and 1,321 devices | Published cases |
| Apple programme | Apple Technical Partner | Partners and certifications |
| Security incidents at DataRoad | None in 11 years | DataRoad statement |
It is included, in layers. We hold DataRoad to the standard we set for clients: in 11 years we have never suffered a security incident.
Chosen by respected and international companies
![MUN[it]](/assets/img/logos-c/munit.webp "MUN[it]"){kind=small}
★★★★★ 5,0 · 52 Google reviewsYes. France Affiches, a French large-format printing group based in Antony, near Paris, hired DataRoad for an IT audit. We went to Paris, assessed the network and systems on site and delivered the report in French. Read the France Affiches case.
We also manage IT for subsidiaries of international groups in Portugal, such as Reltio by SAP, ReStream, Beqom and Uriach. See IT for international companies.
We handle the assessment and the transition without stopping work. See how to change IT partner.
Yes, the service levels are published by plan and form part of the contract. Every request is given a priority according to its severity, with a defined response time. Before the proposal you can read the service levels page and ask for sample reports. Nothing promised in the meeting is left out of the document you sign.
No, all work is carried out by the DataRoad team, directly with the end client. We do not subcontract engineers, nor do we work as subcontractors for other IT companies. The person handling your request knows your network, sees its history and answers under the same contract. It is also a security matter: you always know who has access to your systems.
No, 24/7 support and monitoring exist only in IT Unlimited Premium 365, from €1,200 per month + VAT. Essential, from €395, covers remote and phone support, with no site visits. Premium, from €750, adds unlimited on-site support. Only Premium 365 covers nights, weekends and public holidays.
DataRoad works with companies of more than 10 workstations, always under an IT Unlimited contract. Clients include Portuguese SMEs, hotels, clinics, embassies and subsidiaries of international groups. We do not take one-off jobs or sell standalone equipment, because we can only guarantee results when we are responsible for the whole environment.
Yes, the contract is annual, renews automatically and no lock-in. You simply give notice within that period before renewal. Network documentation, credentials and configurations are yours and are handed over when you leave. We prefer to keep clients through the service, not through clauses.
The first step is a no-commitment assessment of your infrastructure, carried out with management or whoever runs IT. We identify risks, priorities and the right IT Unlimited plan, and send a written proposal with scope, SLA and monthly fee. If you go ahead, onboarding happens without stopping your team's work.
We point out what is solid and what is at risk, and send a written proposal, with no commitment.
More than 10 workstations · support contract · remote, on-site and telephone support.
Request an assessment · +351 211 459 950 * · sales@dataroad.pt. We do IT right.
*Call to a Portuguese landline.
A French group founded in 1984 hands a Portuguese MSP the infrastructure of Antony, Wissous and Vialonga: high-availability firewalls, fibre…
· 4 min read
A sixth project for the same public body since 2019: when a tender goes to the same company again, it is the previous network doing the talk…
· 6 min read
The same security architecture for every client, operated rather than merely installed. In 11 years, DataRoad has never suffered a security …
· 8 min read
A network made of different brands and installers fails at the joins. DataRoad has managed more than 138 Ubiquiti UniFi sites on the same te…
· 3 min readA premium Portuguese MSP at a French group's headquarters: the audit of France Affiches' network and systems was done on site in Paris and d…
· 4 min read
Paying for a provider's offices speeds nothing up. Immediate remote support, an in-house datacentre and on-site work only when the network c…
· 5 min read
A public tender gives no second chances. Since 2017, eight public bodies, from RTP to SSAP, have awarded DataRoad 24 IT contracts, all verif…
· 5 min read
Embassy of Korea, Consulate of Brazil, DCIAP, Reltio by SAP, beQom, Mitrelli Group: organisations that demand written guarantees chose DataR…
· 4 min read
Whoever chooses the IT partner for a subsidiary in Portugal is often in Geneva or New York. DataRoad's website now speaks the language of th…
· 4 min readNumbers you can verify
Partners and certifications
DataRoad · Managed IT for business
One partner accountable for all of your company’s IT, with response times written into the contract and a monthly fee that does not move.
We do IT right.
Automated, monitored backups stored off site.
More than 10 workstations · support contract · remote, on-site and phone support
DataRoad works only for companies under an IT Unlimited contract. We do not take subcontracted work or one-off call-outs.
